Chipotle Mexican Grill

3.9
893 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Fast Food RestaurantMexican Restaurant
Chipotle South Fontana is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
10515 Sierra Ave, Fontana, CA
92337, United States

Hours

Reviews

3.9
893 reviews
5 stars
451
4 stars
179
3 stars
86
2 stars
49
1 star
128

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers expressed dissatisfaction with the small portion sizes of food, often feeling under-served for the price paid.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and mistakes with orders.

Food Quality

Several customers reported issues with food quality, including stale chips, cold food, and unappetizing ingredients.

Cleanliness

Multiple reviews mentioned cleanliness issues at the location, including dirty tables and unsanitary conditions.

Pricing Concerns

Customers frequently noted that prices were high relative to the portion sizes and quality of food received.
  • JP
    Jose Padilla
    3 days ago
    5.0
    I been coming here years , the place was a mess , short on food, in the 2 girls in front gossip about customers. Not helping micro management, while I single out this young man Steven. Which manage two serve out dileverys by himself, and still manage to whip tables in fountain drink station. While the same girl in counter talking still talking hasn't moved from same spot . Horrible please 🙏 management review footage in thanks Steven for yiur great work 👍.
  • CG
    Chris Guerrero
    Nov 16, 2025
    2.0
    Hate to leave a bad review as the food is always delicious, but the customer service phone number is horrible. I ordered to this store on accident, and called to cancel. Couldn’t do it. Some robot answered, couldn’t speak to a person. Wasted my rewards points..
  • Y
    馬 Ma瑗璘 Yuanlin
    Nov 10, 2025
    5.0
    Chicken bowl is great. Love the corn and lots of veggies 😋
  • JS
    Jaspal SinGh
    Nov 6, 2025
    1.0
    I never see that a small quantity of food is mentioned to the cashier. When I complain she tries to explain but it doesn't make sense. The customer always wants more food. If we are paying 12 dollars, we need enough food. It's not right this happened in evening shift 09-06-2025
  • MC
    Michael C****
    Oct 24, 2025
    1.0
    I always hope to get a normal portion, but every time I come here it’s way too small. Please, tell your team to serve proper portions — a lot of people are saying the same thing in reviews. What surprises me the most is that when someone makes a mistake in an order, they just throw away the whole bowl into the trash without hesitation, but when it comes to my order, it feels like they’re afraid to give even a full scoop. You can see in the photo — just a few pieces of chicken, some beans and a bit of cheese. I really like Chipotle, but it’s frustrating when you pay full price and leave still hungry. Please pay attention to this, it’s becoming a common issue.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle South Fontana offer?

Chipotle South Fontana offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients following their Food with Integrity principles.

What are the operating hours of Chipotle Mexican Grill in South Fontana?

Chipotle South Fontana is open daily from 10:30 AM to 11:00 PM.