Chipotle Mexican Grill

3.9
897 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle South Fontana is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
10515 Sierra Ave, Fontana, CA
92337, United States

Hours

Reviews

3.9
897 reviews
5 stars
453
4 stars
179
3 stars
87
2 stars
49
1 star
129

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including stale ingredients, hard rice, and poor meat quality.

Portion Sizes

Many reviews highlighted inconsistent and small portion sizes, leading to dissatisfaction among customers.

Customer Service

Numerous complaints were made about rude and unhelpful staff, with some customers experiencing poor service during their visits.

Cleanliness

Several customers noted that the location was not clean, with dirty tables and unsanitary conditions reported.

Order Accuracy

There were multiple instances of incorrect orders and issues with fulfilling requests, leading to frustration among patrons.
  • MO
    maria orozco
    Jan 3, 2026
    5.0
    Good food but burritos poor on protein (meats)Needs to moderate for extr
  • DA
    deshon allen
    Dec 28, 2025
    5.0
    I frequent this Chipotle a lot because it's near where I work ten times out of ten, the food a super bomb, this particular day. I ordered a burrito. There was kind of last of the brown rice and the black beams. The brow rice was hard and the beans was hard as well. That's why I gave that particular day. Low the stars from my point of view. But other than that, the food is always great
  • MA
    Micah Adams
    Dec 22, 2025
    3.0
    It's only 9 pm and they are outta sour cream and large tortillas...they're open til 11. And not the first time they've run outta stuff on us.
  • JP
    Jose Padilla
    Nov 21, 2025
    5.0
    I been coming here years , the place was a mess , short on food, in the 2 girls in front gossip about customers. Not helping micro management, while I single out this young man Steven. Which manage two serve out dileverys by himself, and still manage to whip tables in fountain drink station. While the same girl in counter talking still talking hasn't moved from same spot . Horrible please 🙏 management review footage in thanks Steven for yiur great work 👍.
  • CG
    Chris Guerrero
    Nov 16, 2025
    2.0
    Hate to leave a bad review as the food is always delicious, but the customer service phone number is horrible. I ordered to this store on accident, and called to cancel. Couldn’t do it. Some robot answered, couldn’t speak to a person. Wasted my rewards points..

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle South Fontana offer?

Chipotle South Fontana offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients following their Food with Integrity principles.

What are the operating hours of Chipotle Mexican Grill in South Fontana?

Chipotle South Fontana is open daily from 10:30 AM to 11:00 PM.