Brand Certified
Chipotle Mexican Grill
3.6(513 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
16595 Sierra Lakes Pkwy, Fontana, CA
92336, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(909) 350-0054
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ca/fontana/16595-sierra-lakes-pkwy?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2866
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Sierra Lakes is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.6
513 reviews
5 stars
235
4 stars
96
3 stars
37
2 stars
32
1 star
113
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Numerous customers complained about consistently small portion sizes, often feeling shortchanged compared to other locations.
Customer Service
Many reviews highlighted poor customer service, including rude staff, long wait times, and issues with order accuracy.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and food preparation areas.
Food Quality
Feedback indicated inconsistent food quality, with reports of overly salty dishes, missing ingredients, and even food safety concerns.
- JLJames LangleyFeb 7, 20263.0Tables were messy, not wiped down. Trash/recycle bins full. Bathrooms needed servicing. Food was okay. Far different than the last time we were here three months ago.
- NANatalie AlvaradoJan 24, 20261.0I’m sorry I had to give this review. I had been telling my husband how good this place is and although the food was ok the corn salad was frozen the man’s service was not professional He rushed me through the order served it very sloppy and got upset when I told him I wanted the extra protein in the bowl even when I said I’ll pay the extra I honestly don’t know what was his deal and to top it off they forgot my guacamole
- ABAssata BowlesJan 6, 20261.0Worst customer service ever! I have gone here multiple times and ordered to go and almost every time they messed up on my order. Rude manager as well. They give the smallest portions as well. Food quality is not as good as other locations.
- FIFernanda IrribarraNov 25, 20251.0Staff was serving small food portions. She tossed the rice in the bowl and some fell out. She didn’t add more. Dirty look when I asked for more. They rushed everyone ordering with 3 hour until closing. Staff was very rude. 11/25/25 at 7:45pm.
- DCDi CNov 9, 20251.0This chipotle sucks 😞 for all the you paying plus a tip you should get more food but it's a game they playing in there they give who they want more food but give others less.who ever own the restaurant needs to talk to them they are messing up and they not friendly well I will not be going back personally, people listen instead of spending 💰 your money on places that don't care how they do spend that money on your family have family night. the sad part 〽️ about all this they making it bad for these restaurant and the owners should be checking on how they doing.,and it's gonna come a time when people will stop coming there I'm out and it's all because of these workers. this the one in Fontana Serra lakes pkwy.,,and that asian girl something wrong with her she's not friendly at all
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Sierra Lakes serve?
Chipotle Mexican Grill offers a customizable menu featuring Mexican-inspired dishes like burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.
Where is Chipotle Mexican Grill located in Fontana, CA?
It is located at 16595 Sierra Lakes Pkwy, San Bernardino, Fontana, CA 92336, USA.
What are the operating hours of Chipotle Mexican Grill at Sierra Lakes?
The restaurant is open every day from 10:30 AM to 11:00 PM.
Does Chipotle Mexican Grill in Sierra Lakes offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery options for customer convenience.
How can I order food online from Chipotle Sierra Lakes?
You can order online through the Chipotle app or their website at https://order.chipotle.com/.
What is Chipotle Mexican Grill's policy on food ingredients and sourcing?
Chipotle uses only real ingredients, prioritizing foods sourced from farms adhering to humane and sustainable practices, without artificial colors, flavors, or preservatives.
Are there any popular coffee shops near Chipotle Sierra Lakes?
Yes, Starbucks is located nearby, which is convenient for grabbing coffee before or after your meal at Chipotle.
What other dining options are available near Chipotle in Sierra Lakes?
Nearby dining includes Carl's Jr., Nemo House, Kaur Cafe, and Jamba Juice among others, offering a range of fast food, Mexican, and smoothie options to explore.
Is there a salon or spa near Chipotle at Sierra Lakes?
Great Clips and Veronikstyles beauty salon are close by, convenient if you want to get a haircut or beauty treatment before or after dining.
What payment and services does Chipotle Sierra Lakes accept and offer?
Chipotle offers services like online orders, catering, and gift cards, and accepts credit cards for payments.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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