Taco Bell

Reviews

• HH

  Haleigh Hawkins

  1 day ago
  1.0
  I work at the IHOP right across the street. I came in the last two nights to grab something for dinner both nights my order was not correct tonight. I was even laughed at at the window. There were two girls working and the lady that handed me my food, was extremely short and rude. Didn’t even let me say thank you. She asked me for a receipt. I declined not thinking I was going to have another issue this evening. I will definitely be asking for my receipt and opening and checking everything from now on a total of $47 wasted being in customer service myself I strive to make sure someone’s experience is beyond satisfactory. If you’re gonna work in the food industry, you should definitely be smiling and ready to serve. I seen a hiring sign on the window. Hopefully they get some improvement hire someone that wants to be there. There’s 1 million people out there that want your job do what you have to do to keep it.
• TT

  Tony

  Jan 17, 2026
  5.0
  Favorite Taco Bell location in Folsom! I highly recommend to go the Drive-Through as Taco Bell Prioritize the Drive-Through. Staff is always kind and friendly.
• CH

  Cindy Holland

  Jan 14, 2026
  1.0
  Absolutely positively the most deplorable insulting service I've ever received at a Taco Bell. The young girl at the drive up window hands me this drink that's have to 3/4 of the way full 3/4 of the way perhaps when I asked for more ice she told me she put enough ice in it and started arguing with me well I'm paying $3.79 for a drink that's not even full and I asked for more ice and she argues with me. Then I told her I'm not paying $3.79 for a drink that's only three quarters away full so she offered to make me another drink and she gave me a small. So then I asked for a refund and she tells me she's not going to give me a refund and that's just the way it is. Then I asked for her name and she tells me she doesn't have to give me her name because she's under 18 and the whole time she's talking to this goofy looking guy that standing next to her and come to find out he's under 18 also and he starts arguing with me. I'm 60 years old I visit Taco Bell's all the time all over the place I've never been treated with such disrespect disdain and utter contempt for some an elderly disabled person this is unacceptable I need a refund! And everybody else in Folsom at fast food places McDonald's Kentucky fried Chicken a&w can all hire decent help I don't know why you can't???
• MC

  Michael Carrillo

  Jan 3, 2026
  1.0
  Horrible service. Jan. 3rd between 2:40-2:55pm. I had ordered for pickup, went inside to pickup. The girl from drive thru immediately assumed I had ordered from another location, when I told her it was for that location, she looked it up which I would assume she had the ability to do in the 1st place. She told me she was grabbing it. I stood there waiting for my order, I'm not complaining about the wait, but she brought over an order and immediately with an attitude told me that wasn't my order. I wasn't trying to pick it up, only looking at the name. I decided to sit down at a table to wait for my order. I noticed the same employee grab a bag of food and tossed it onto the counter from the drive thru area. Didn't say anything. After a few seconds, with so much attitude, told me "Your orders there" worse experience. I would assume they have cameras in your lobby. I would recommend management take a look at the footage. I wasn't arguing or anything. I just wanted my food.
• JS

  Judy Schreiner

  Oct 14, 2025
  3.0
  soda

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