Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, particularly during drive-thru and curbside pickup.
Food Quality
Mixed reviews on food quality; some praised freshness while others complained about cold or poorly prepared items.
Cleanliness
The location was noted for being clean, although there were serious concerns about pest issues.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and neglect.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
EW
Erica Willis
Jan 21, 2026
5.0
Usually empty inside usually understaffed the food is usually fresh and good staff is friendly
SS
Sean Swift
Jan 13, 2026
1.0
As far as McDonald's go, this one must be at half speed. Going through the drive thru, curbside pickup, and going inside are all equally slow options. Last time I was there for curbside pickup. I waited 15 minutes then went inside. Upon walking inside I see an older gentleman sitting at a table in the lobby wearing a headset. He makes eye contact with me, gets up, grabs my food that was already prepared and puts it on the black tray used for curbside. He starts walking out pretending he doesn't know it's mine. I politely tell him it's mine and I can take it from there. No apology, no sorry. I get to the car to discover luke warm fries, a soda with ice beginning to melt, and a burger with cheese begging to consolidate. Do better. There's no reason for this location to be that much worse than any other McDonald's.
TB
Terron Buggs
Jan 5, 2026
1.0
Went here for lunch and ordered 2 mcdoubles that somehow took 30 mins to make. Slow and bad service
JJ
Jonathan
Dec 26, 2025
5.0
This McDonald's on Auburn Folsom Road delivers exactly what you expect - consistent food quality, fast service, and good prices. You know what you're getting every time. They're transitioning to an automated ordering system, which is efficient but takes some getting used to. The location is convenient and the staff keeps things moving quickly. A solid choice for quick, affordable meals when you're in the area!
YW
Yeahoo Whoyah
Dec 5, 2025
3.0
I didn’t order. Perhaps another time. The ordering machine wasn’t something I’m familiar with. I need to get out more often. Tables outside shaded by umbrellas. Inside seating limited.
UPDATE Dec 8: Ordered/paid via the touch screen kiosk which asked me to grab a table tent and enter the code. Place was empty all tables were tent-less. Opted to enter random numbers which were accepted. Nine minutes later my food platter arrived carried by one of three employees I saw while there. One Snack Wrap Ranch, one Snack Wrap Buffalo Ranch (limited time offer) French Fries and a medium Sprite. Wraps were rather dry, needed more sauce. That was a menu option (for 99-cents IIRC). Should have done that. Fries were not salty so thanks for that helpful health tip. Place was clean, quiet, with music 🎵 from McDonald’s radio. One friendly employee Jessica is mopping the floor as I write this review.
What are the regular opening hours for McDonald's at 6612 Folsom-Auburn Rd?
McDonald's is open daily from 6:00 AM to 8:00 PM.
When is the McDonald's drive-through available?
The drive-through is open every day from 5:00 AM to 11:00 PM.
Does McDonald's offer delivery service and when?
Yes, delivery is available daily from 5:00 AM to 11:00 PM.
What types of pickup and delivery services does McDonald's provide?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order from McDonald's online?
You can order online via McDonald's official delivery website or through the McDonald's app available on Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there WiFi available at McDonald's on Folsom-Auburn Rd?
Yes, this McDonald's location offers WiFi for customers.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include SpeeDee Oil Change & Auto Service for vehicle needs, Pampered Pet Salon and Boutique for pet grooming, and Julian's Patisserie and Cafe for bakery treats.
Are there shopping options close to this McDonald's?
Yes, the Folsom Pavilions shopping center and Ambiance Boutique women's clothing store are nearby for convenient shopping experiences.
What fitness or wellness centers are near McDonald's at this location?
Nearby fitness and wellness options include Breakout Fitness gym and Active Bodywork massage therapy and physical therapy services.
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