Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Folsom,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.9
627 reviews
5 stars
295
4 stars
156
3 stars
66
2 stars
37
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service from staff, particularly highlighting individual employees for their excellent service.
Food Quality
While many reviews appreciated the taste and freshness of the food, there were also complaints about inconsistency, with some customers receiving dry or tasteless items.
Cleanliness
The restaurant was frequently noted for its cleanliness, including the dining area and bathrooms.
Order Accuracy
Several customers reported issues with incorrect orders, leading to dissatisfaction despite the overall positive experiences.
Value for Money
Customers generally found the food to be a good value, though some expressed concerns about rising prices.
- LLLillianNov 16, 20254.0When you think of fast food, El Pollo Loco (EPL), may not automatically jump to mind. I forget about them at times since there are not a lot of EPLs around, at least in the Sacramento region. In Folsom, there is a EPL on the far north East Bidwell Street. I've had pretty good experiences ordering from them. I usually go through the drive thr For the past several years, I've must have been here close to 20 times. The last time was a couple of weeks ago. Only one faux pax that I can remember, the chicken was dry, overcooked. But the manager quickly and satisfactorily resolved the situation. No drama. The chicken is flame grilled and is moist with a nice grilled flavor. The pinto beans and Mexican rice are solid staples. They taste as expected. Luv that the menu offers warm flour tortillas. The pricing is affordable, even cheaper with specials.
- LMLeo MoralesOct 23, 20255.0I had a wonderful experience as I always do here at El Pollo Loco in Folsom. Kate, my drive-through person has always had excellent customer service and greeted me with a smile and professionalism. It is a joy to come and buy my burritos always here at El Pollo Loco Folsom. Thank you so much Kate!!
- DBDrea B.Oct 20, 20255.0Decent food for a quick meal. Easily modified for gluten and dairy allergies.
- RSRodolfo SotoSep 25, 20255.0🤩
- VHVicki HallSep 2, 20255.0Always quick service, good food and the place is always very clean including the bathrooms.
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours of El Pollo Loco in Folsom, CA?
El Pollo Loco in Folsom, CA is open daily from 9:30 AM to 9:30 PM.
Does El Pollo Loco offer dine-in options, and what are the hours?
Yes, El Pollo Loco offers dine-in service every day from 9:30 AM to 9:00 PM.
Can I order delivery from El Pollo Loco and what are the delivery hours?
Delivery is available daily from 9:30 AM to 9:00 PM at El Pollo Loco in Folsom.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards for payment.
Is there a drive-through available at El Pollo Loco in Folsom?
Yes, El Pollo Loco has a drive-through for convenient service.
Does El Pollo Loco provide Wi-Fi access to customers?
Yes, free Wi-Fi is available for customers at El Pollo Loco in Folsom.
How can I order El Pollo Loco's food online?
You can order online via their website at https://order.elpolloloco.com/menu/ or through their app available on the Apple App Store.
What are some nearby dining options around El Pollo Loco?
Nearby restaurants include The Kabob House (Greek restaurant), KFC (chicken and fast food), and McDonald's (fast food burger restaurant). You can explore different cuisines before or after your visit to El Pollo Loco.
Are there fitness or martial arts centers close to El Pollo Loco?
Yes, Nutrisport Folsom and Bowman Martial Arts are nearby martial arts and fitness clubs where you can stay active in the area.
What attractions can I visit near El Pollo Loco in Folsom?
Hangtown MX Praire City OHV Park is a local park and attraction close to El Pollo Loco, perfect for outdoor activities and fun before or after your meal.