Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Folsom,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.9
635 reviews
5 stars
299
4 stars
157
3 stars
67
2 stars
37
1 star
75
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, particularly the chicken, but there were complaints about dryness and inconsistency in flavor.
Customer Service
Many reviews praised the friendly and helpful staff, though there were some reports of poor service and order mistakes.
Cleanliness
The restaurant was often noted as clean, although there were complaints about the condition of the bathrooms.
Value
Customers appreciated the affordable pricing and good value for the quality of food, despite some concerns about rising prices.
Order Accuracy
There were multiple instances of incorrect orders being received, leading to customer dissatisfaction.
- SSStanley S3 days ago5.0Good crunchy chicken tacos 🌮. Lots of chicken 🐔 😋
- BBBrayan5 days ago5.0Es delicioso comer ahí, la atención y la calidad de la comida es diferente a otros lugares que he ido
- CJChris JonesDec 15, 20251.0I'd give a better score if they brought back the salsa bar. I haven't eaten there since they got rid of the salsa bar during covid. Well, covid is over and some of us would like to get our salsa without some employee making us feel like we're taking precious time out of their day.
- DWDaniel WoodwardDec 9, 20253.0Food is pretty good, just not the best.
- DVDavid Josiah Cueva vargasNov 29, 20251.0The bathroom was horrible. It smells like crap. I do not recommend using the bathroom it is the worse bathroom in town
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours of El Pollo Loco in Folsom, CA?
El Pollo Loco in Folsom, CA is open daily from 9:30 AM to 9:30 PM.
Does El Pollo Loco offer dine-in options, and what are the hours?
Yes, El Pollo Loco offers dine-in service every day from 9:30 AM to 9:00 PM.
Can I order delivery from El Pollo Loco and what are the delivery hours?
Delivery is available daily from 9:30 AM to 9:00 PM at El Pollo Loco in Folsom.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards for payment.
Is there a drive-through available at El Pollo Loco in Folsom?
Yes, El Pollo Loco has a drive-through for convenient service.
Does El Pollo Loco provide Wi-Fi access to customers?
Yes, free Wi-Fi is available for customers at El Pollo Loco in Folsom.
How can I order El Pollo Loco's food online?
You can order online via their website at https://order.elpolloloco.com/menu/ or through their app available on the Apple App Store.
What are some nearby dining options around El Pollo Loco?
Nearby restaurants include The Kabob House (Greek restaurant), KFC (chicken and fast food), and McDonald's (fast food burger restaurant). You can explore different cuisines before or after your visit to El Pollo Loco.
Are there fitness or martial arts centers close to El Pollo Loco?
Yes, Nutrisport Folsom and Bowman Martial Arts are nearby martial arts and fitness clubs where you can stay active in the area.
What attractions can I visit near El Pollo Loco in Folsom?
Hangtown MX Praire City OHV Park is a local park and attraction close to El Pollo Loco, perfect for outdoor activities and fun before or after your meal.