Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Willowcreek is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
599 reviews
5 stars
268
4 stars
135
3 stars
59
2 stars
37
1 star
100
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and rushed service, with many feeling unwelcomed and dissatisfied with staff behavior.
Portion Sizes
Numerous reviews highlighted consistently small portion sizes, leading to disappointment and feelings of being shortchanged.
Food Quality
There were mixed reviews on food quality, with some praising freshness while others reported blandness, undercooked items, and even food safety concerns.
Cleanliness
Several customers noted unsanitary conditions both inside the restaurant and outside, including trash odors and dirty dishes.
Online Ordering Issues
Many customers experienced problems with online orders, including incorrect items, missing ingredients, and poor communication regarding order readiness.
- JJJANov 11, 20252.0Portion size always inconsistent. I fault Chipotle corporate policy for this. They need to institute weights / measures to insure consistent portions. Seems to be a nationwide problem according to what I’ve read. Hello! Chipotle Corporate! Please do something!!
- SSSki SkiNov 8, 20255.0Sophie had amazing service !
- DTDhairya ThakkarNov 4, 20253.0The kitchen could have been cleaner. Turned me off a bit with the cleanliness of the kitchen in the back. Food tastes pretty good and fresh however.
- NHNick HouseOct 21, 20251.0Went in for a Carne Asada burrito left with regret. Not only was the employee rude to his fellow coworkers, but the food was not good the sour cream was too liquid there was a pile of dirty dishes the person making the food dripped the water from the bottom of the rice container all over my wife’s bowl. careless staff would not recommend this location.
- DDDanielSep 29, 20252.0This location was overcrowded due to a nearby event. Staff seemed prepared with many workers, but some yelled orders so loudly that communication was unpleasant. When I tried to clarify slowly, I was rushed aside. Other branches show patience even when busy, but not here. Portions seemed smaller than other locations, and outside the restaurant there was a strong trash odor that needs attention. Long review I visited on a day when a nearby event brought in large crowds. The restaurant appeared ready with extra staff, but unfortunately service quality was lacking. Several employees shouted orders loudly, making it difficult to understand. When I tried to slow down communication, instead of accommodating, they kept raising their voices and pushing me to move quickly. It felt rude and unwelcoming. In other locations, even during busy times, staff at least show some patience. Here, that sense of customer care was completely absent. The food portions also seemed slightly smaller compared to other branches, which added to the sense of disappointment. Another issue is the environment: a strong garbage smell outside the restaurant. This not only hurts the dining experience but also reflects poorly on management. This problem needs to be addressed. Overall, between the rushed, unfriendly service, smaller portions, and the unpleasant smell outside, this location left me dissatisfied.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Willowcreek?
Chipotle Mexican Grill in Willowcreek is open daily from 10:45 AM to 11:00 PM.
What types of services does Chipotle Mexican Grill offer?
The restaurant offers in-store pickup and delivery services, along with catering, gift cards, and online orders via their app and website.
Where is Chipotle Mexican Grill located in Folsom?
It is located at 1001 E Bidwell St, Folsom, CA 95630, USA in the Willowcreek area of Sacramento.
How can I order food from Chipotle Mexican Grill's Willowcreek location?
You can order online through their website or the Chipotle app available on the Apple App Store, or visit in person for pickup.
Does Chipotle Mexican Grill serve food made with natural ingredients?
Yes, the restaurant uses only 53 real ingredients and follows "Food with Integrity" principles to serve responsibly sourced, wholesome food without artificial additives.
Is Chipotle Mexican Grill inclusive and welcoming to all customers?
Yes, Chipotle Mexican Grill welcomes LGBTQ customers and provides a inclusive environment.
Which nearby places can I visit before or after dining at Chipotle Mexican Grill?
You can visit nearby places like Red Line Martial Arts for fitness, Planet Smoothie for refreshing drinks, or The Donut Shop for sweet treats.
Are there other dining options near Chipotle Mexican Grill in Willowcreek?
Yes, there are several nearby restaurants such as Firehouse Subs, IHOP for breakfast, University of Beer - Folsom, and The Habit Burger Grill.
Where can I find convenient services close to Chipotle Mexican Grill?
Close by, you can access FedEx Office Print & Ship Center, CVS Pharmacy, and multiple ATMs including Wells Fargo ATM and LibertyX Bitcoin ATM.
Does Chipotle Mexican Grill in Willowcreek offer catering and how can I get in touch?
Yes, catering is available. You can contact them via email at ca.0191.willowcreek@chipotle.com or by phone at +1 916-983-9374.