Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Willowcreek is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
603 reviews
5 stars
271
4 stars
135
3 stars
59
2 stars
36
1 star
102
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences of poor service and lack of communication.
Portion Sizes
Numerous reviews highlighted inconsistent and small portion sizes, leading to dissatisfaction and complaints about value for money.
Food Quality
While some customers enjoyed the food, many others reported issues with freshness, blandness, and even food safety concerns.
Cleanliness
Several reviews mentioned unsanitary conditions in both the kitchen and dining areas, contributing to a negative dining experience.
Online Ordering Issues
Many customers experienced problems with online orders, including missing items, incorrect portions, and delays in order readiness.
- JLJacqline Lucas4 days ago1.0If I could give zero stars I would. But I would appreciate if the manager of this location could provide their contact information regarding an order I placed this evening and the terrible customer service I received on the Chipotle app. I have screenshots to share. I would encourage anyone placing a pick up order to avoid doing so. Thank you.
- HHHeatherDec 8, 20251.0Funny how my review keeps getting deleted. WORST SERVICE I'VE EVER EXPERIENCED, the portions are so tiny, the employees look miserable and are rude! Upset on what a waste of money this place was!
- EHEmily HiltonDec 3, 20255.0Dear Chipotle, Are you OK? Or did everyone else know that their black beans are spicy? I've been trying to feed them to my toddler for a while now and wondered why she kept rejecting them! Anyway I thought they were pretty great on their own, 5 stars.
- LFLani FontillasNov 26, 20255.0Crazy bogo night. The crew did great keeping up, while keeping the kitchen clean. The 2 ladies packing orders killed it!
- JJJANov 11, 20252.0Portion size always inconsistent. I fault Chipotle corporate policy for this. They need to institute weights / measures to insure consistent portions. Seems to be a nationwide problem according to what I’ve read. Hello! Chipotle Corporate! Please do something!!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Willowcreek?
Chipotle Mexican Grill in Willowcreek is open daily from 10:45 AM to 11:00 PM.
What types of services does Chipotle Mexican Grill offer?
The restaurant offers in-store pickup and delivery services, along with catering, gift cards, and online orders via their app and website.
Where is Chipotle Mexican Grill located in Folsom?
It is located at 1001 E Bidwell St, Folsom, CA 95630, USA in the Willowcreek area of Sacramento.
How can I order food from Chipotle Mexican Grill's Willowcreek location?
You can order online through their website or the Chipotle app available on the Apple App Store, or visit in person for pickup.
Does Chipotle Mexican Grill serve food made with natural ingredients?
Yes, the restaurant uses only 53 real ingredients and follows "Food with Integrity" principles to serve responsibly sourced, wholesome food without artificial additives.
Is Chipotle Mexican Grill inclusive and welcoming to all customers?
Yes, Chipotle Mexican Grill welcomes LGBTQ customers and provides a inclusive environment.
Which nearby places can I visit before or after dining at Chipotle Mexican Grill?
You can visit nearby places like Red Line Martial Arts for fitness, Planet Smoothie for refreshing drinks, or The Donut Shop for sweet treats.
Are there other dining options near Chipotle Mexican Grill in Willowcreek?
Yes, there are several nearby restaurants such as Firehouse Subs, IHOP for breakfast, University of Beer - Folsom, and The Habit Burger Grill.
Where can I find convenient services close to Chipotle Mexican Grill?
Close by, you can access FedEx Office Print & Ship Center, CVS Pharmacy, and multiple ATMs including Wells Fargo ATM and LibertyX Bitcoin ATM.
Does Chipotle Mexican Grill in Willowcreek offer catering and how can I get in touch?
Yes, catering is available. You can contact them via email at ca.0191.willowcreek@chipotle.com or by phone at +1 916-983-9374.