Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor communication and lack of courtesy.
Order Accuracy
A significant number of customers reported issues with incorrect orders, including missing items and wrong food preparation.
Wait Times
Many customers experienced long wait times in both the drive-thru and inside the restaurant, often leading to dissatisfaction.
Food Quality
Several reviews mentioned cold, stale, or poorly prepared food, contributing to an overall negative dining experience.
Cleanliness
Customers noted unsanitary conditions in the dining area and bathrooms, indicating a need for better maintenance.
SB
Steven Bird
Dec 28, 2025
1.0
Trash. The night time people are rude and not helpful what so ever.
CL
Carl Lane
Dec 24, 2025
2.0
Honestly really disappointed with this visit. I was just trying to grab food for my family, and the drive-thru took way longer than it should have. There was no communication at all about the delay, just sitting there waiting with no explanation.
The male worker at the speaker was rude and uptight from the start. His tone felt irritated and dismissive, like I was an inconvenience just for ordering. On top of that, the female worker with glasses didn’t help the situation either, the overall attitude felt unfriendly and unprofessional.
I understand places get busy, but when you’re getting food for your family, the last thing you expect is poor attitude and zero courtesy. A simple apology or basic respect would’ve gone a long way. This location seriously needs to improve customer service and efficiency. I don’t usually leave bad reviews, but this experience was frustrating enough to deserve one.
SS
Sleek Screens
Dec 23, 2025
1.0
Workers there are honestly rude, make weird remarks and think their funny. Last time going to this mcdonalds.
AM
Augustina Moreno
Dec 16, 2025
3.0
I was in line on Saturday ,cause couldn't work the machine to order cause it was saying for lunch when I wanted breakfast. But the lady that was busing tables came by she ask if she could help me n I ask for breakfast then she say it's 5 min after 10a so lunch started so me n a couple of other customers said we were there before 10. She as the cooks if the could make some orders of breakfast they agreed n I was so happy wit my Mcgriddle wit egg cheese & sausage. Thank you ladies who were cooking !!
JS
Jonathan Sanchez
Nov 28, 2025
1.0
Paid for a big Mac meal to then see once I got home no big macs... very disappointed....