When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Fairfield. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with the service they received.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and poor handling of complaints regarding their orders.
Food Quality
Many customers noted a decline in food quality, with complaints about overcooked wings, bland flavors, and poorly prepared sides.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and improper food handling practices.
Wait Times
Customers frequently complained about long wait times for orders, both for in-store and online pickups.
ED
Em De
Feb 7, 2026
1.0
I made online order and specified a time of 3:30 to pick it up, when I arrived they looked at me with major confusion I showed them my order was paid for with a pickup time of 3:30 the confused lady at the counter told me it was for 4:00 completely disregarding the facts I was showing her on my phone, I bring the food out to my car and double check everything this is some of the worst joke of food I've ever gotten in my life I can't even tell you what the flavors are as it's a huge mess it tastes awful not at all what I ordered I personally think this was the worst experience I've personally had at any restaurant ever in my life. I can't believe they let this food leave their restaurant it's unreal
NN
Nasira
Jan 26, 2026
1.0
Please listen to these reviews, rude customer service and I got food extreme poisoning :(
AV
Alexa Venegas-Godfrey
Dec 31, 2025
1.0
Fries look and taste like frozen fries not regular wingstop fries and they had no seasoning!
GW
Gurpej Wahla
Dec 11, 2025
1.0
Absolutely unacceptable service at this Wingstop. One of the employee miss pam extremely rude and disrespectful toward a DoorDash driver. Instead of talking like a normal human being, the employee ordered the driver to “sit down” in a harsh, disrespectful tone.
This kind of attitude is disgusting and shows zero professionalism. Delivery drivers are there to pick up orders and keep your business running — not to be talked to like they’re nothing. If this is how Wingstop treats people, it’s a serious problem.
Management needs to fix this immediately because behavior like this should NOT be tolerated at any workplace.
K
Katie -
Nov 29, 2025
1.0
Worst wings I’ve ever had. Didn’t even eat them they were so terrible. Extremely careless service and a complete waste of my time. Pictured are the mango habanero. How am I supposed to even tell a worker my food isn’t made proper? You have to work harder to do this bad opposed to just making them correctly. Obviously don’t give a - - - -.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Fairfield?
Wingstop Fairfield is open daily from 10:30 AM to 2:00 AM for dine-in, pickup, and delivery services.
Does Wingstop Fairfield offer delivery and takeaway options?
Yes, Wingstop Fairfield offers in-store pickup, delivery including same-day and no-contact delivery options.
Is there a drive-through service available at Wingstop Fairfield?
No, Wingstop Fairfield does not have a drive-through service.
What type of food and flavors does Wingstop Fairfield serve?
Wingstop Fairfield specializes in customizable classic and boneless wings with over 11 iconic flavors such as Lemon Pepper and Original Hot, along with tenders and signature sides like hand-cut fries and Cajun Fried Corn.
Which payment methods are accepted at Wingstop Fairfield?
Wingstop Fairfield accepts American Express, Discover, Mastercard, and Visa payments.
Where is Wingstop Fairfield located?
Wingstop Fairfield is located at 1630 Gateway Blvd Ste C, Fairfield, CA 94533.
Can I order Wingstop Fairfield's menu online?
Yes, you can order Wingstop Fairfield's menu online through their website or their iOS and Android apps.
Are there any Asian restaurants near Wingstop Fairfield?
Yes, Panda Express is nearby serving Asian fusion and Chinese fast food options, which can be a great alternative or complement to your Wingstop visit.
What entertainment options are near Wingstop Fairfield?
Nearby, you can visit GameStop and Gateway Courtyard - GameStop for video games and hobby items, providing entertainment options before or after enjoying your meal at Wingstop.
Are there convenient hotels near Wingstop Fairfield for visitors?
Yes, Hilton Garden Inn Fairfield and Gateway Hotel Group are nearby, offering accommodation options to guests visiting the Wingstop area.
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