Subway

3.5
197 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Fairfield Subway® Restaurant at 628 Parker Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
628 Parker Rd, Fairfield, CA
94533, United States

Hours

Reviews

3.5
197 reviews
5 stars
75
4 stars
42
3 stars
24
2 stars
10
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with employees being rude, unprofessional, and lacking basic courtesy.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with the portion sizes and quality, noting inconsistencies in their orders.

Service Speed

Customers frequently mentioned slow service, particularly during busy hours, leading to long wait times for orders.

Cleanliness Issues

Several reviews pointed out cleanliness concerns, including dirty food preparation areas and unsanitary conditions.

Positive Late-Night Experience

Some customers appreciated the 24-hour service and reported positive experiences during late-night visits, particularly with friendly staff.
  • KP
    K P
    Nov 30, 2025
    1.0
    Terrible customer service. Besides haphazardly throwing things into the sandwiches and rolling their eyes, they rushed the customer. If they don't like their job, that's not the customer's fault. They should receive more training on being friendly and respectful.
  • SB
    samantha biddle
    Oct 6, 2025
    1.0
    had a really disappointing experience here. The employee was extremely rude and unprofessional from the moment we arrived. She yelled at us to close the door, even though we didn’t realize it was still open. When I asked politely if I could pick up my order a little earlier, she gave major attitude and told me, “If you don’t like it, cancel and leave.” I had ordered 18 cookies, and instead of handling it professionally, she rolled her eyes and said, “OMG, really? You took every cookie I had — now I have to make more.” That kind of reaction made me feel really unwelcome as a customer. Also added extra protein and didn’t even get it !! Paid extra I truly wanted to support this business, but after this experience, I won’t be returning. Hopefully management addresses this kind of behavior because no one deserves to be treated like that.
  • JA
    Jacqui Anne
    Sep 26, 2025
    1.0
    Don’t waste your time. This place is a joke. We ordered through door dash and this is what we got.
  • SB
    Samantha Biddle
    Apr 10, 2021
    1.0
    RUDE AS F HERE!! I just got told to go back to my car because she didn’t even finish my subs!!! I was asking if I can ADD DAMN cookies and she told me to go back in my car!!!!

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Fairfield, CA?

The Subway restaurant is located at 628 Parker Rd, Suite F, Solano, Fairfield, CA 94533.

What types of meals does Subway at 628 Parker Rd serve?

They serve breakfast, lunch, and dinner with a variety of sandwiches, wraps, salads, and cookies.