Brand Certified
McDonald's
3.8(1849 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
3500 Nelson Road, Fairfield, CA
94533, United States
Certified by McDonald's • Feb 22, 2026
(707) 426-4734
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.8
1,849 reviews
5 stars
761
4 stars
418
3 stars
329
2 stars
135
1 star
206
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with many experiencing rude or unprofessional behavior from staff, particularly managers.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to frustration among customers.
Cleanliness
Some reviews praised the cleanliness of the location, while others noted issues with the atmosphere and presence of homeless individuals outside.
Food Quality
Mixed feedback on food quality, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.
Technology Issues
Concerns about reliance on kiosks for ordering, with some customers feeling neglected and lacking personal interaction.
- DRDiego ReynosoFeb 5, 20261.0They double charge you at the drive thru.
- KJKate JansenFeb 1, 20263.0Missing items from order
- BHBrandyandKevin Gregerson (Mountain Hermit)Jan 5, 20265.0Freshly bleached bathroom
- CBChris B.Dec 21, 20254.0Overall good food quality. They go a slightly light on the sweetener in my iced coffee for my liking. Entry and exit points a bit awkward.
- JDJane DoeDec 17, 20251.0****AVOID AT ALL COSTS**** I just did curbside pickup, and when I received my order, the fries were less than halfway full. One of the managers dropped it off, but when I tried to wave her back, she looked at me and immediately went back inside. I then went through drive-thru to get it resolved, and another lady told me it wasn't true. Eventually, she took my entire bag to "see the receipt" and then brought it to the front without asking me. I asked her where my other food went, and she smiled said that she sent it to the front for the fries. When I got there, they ignored me for a few minutes before the manager opened the window and just pass me the bag. There was a full fry in there, so I assumed it was fine. Only after I drove away did realize that all three remaining sandwiches had been opened up, and the fries that they had put in were completely ruined. It looks like they filled the container with their garbage fries in it and did something to the sandwiches. Again, THIS WAS THEIR MANAGER.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 3500 Nelson Road, Fairfield?
McDonald's is open 24 hours a day, 7 days a week at this location.
What are the delivery hours for this McDonald's?
Delivery is available daily from 4:00 AM to 2:45 AM.
Does this McDonald's location have a drive-through?
Yes, the drive-through is open 24 hours a day, 7 days a week.
What ordering options are available at this McDonald's?
You can order via the McDonald's app, online delivery, curbside pickup, same day delivery, and no contact delivery.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does this McDonald's offer?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Where is this McDonald's located?
It is located at 3500 Nelson Road, Fairfield, CA 94533, United States.
What nearby places can I visit around McDonald's at 3500 Nelson Road?
Nearby places include LibertyX Bitcoin ATM, BP gas station, Lowe's Home Improvement, and Valley Strong Credit Union among others.
Are there other dining options near McDonald's at this location?
Yes, nearby dining options include El Pollo Loco, Bangkok Paradise, Vicini's Pizzeria, Jimboy's Tacos, and M's Halal Mediterranean Food.
How can nearby gas stations assist customers visiting McDonald's?
Nearby gas stations like BP, ARCO, and Chevron provide convenient refueling options, which can be useful before or after your visit to McDonald's.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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