McDonald's

3.8
1821 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3500 Nelson Road, Fairfield, CA
94533, United States

Hours

Reviews

3.8
1,821 reviews
5 stars
751
4 stars
415
3 stars
322
2 stars
133
1 star
200

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.

Order Accuracy

Many customers express frustration with order accuracy, frequently receiving incorrect or incomplete orders.

Cleanliness

The restaurant is noted for being clean and well-maintained, with some customers appreciating the decor.

Food Quality

Food quality is inconsistent, with some customers enjoying fresh and hot meals while others complain about cold or poorly prepared items.

Technology Issues

Customers express dissatisfaction with the reliance on self-service kiosks, which some find inconvenient and unhelpful.
  • LL
    Lance Lin
    3 days ago
    5.0
    The manager( younger dude) is very nice and helpful
  • RC
    Roberto Chrimson
    Nov 16, 2025
    1.0
    This location is not open 24/7 as advertised in the app and online. Easy lawsuit here for the taking for false advertising if anyone has the energy to do so. Written as I sit in the drive thru at 3:58 am.
  • JH
    Jim Hansen
    Nov 7, 2025
    3.0
    Not sure i like the kiosk thing. No personal interaction.
  • TT
    Thomas
    Nov 5, 2025
    5.0
    THIS PLACE IS ONE AMAZING MCDONALD'S AND THE WORKERS ARE AMAZING AND VERY PROFESSIONAL AND ALSO SWEET AND KIND. I HAD LEFT MY WALLET THERE AND COULDN'T REMEMBER IF I LEFT IT THRE OR NOT SO I DROVE BACK FROM HOME IN VAC AND THANK GOD 🤲🙏 THEY HAD IT AND THE MANAGER HAD PUT IT IN THERE SAFE KEEPING. SUCH A BLESSING I APPRECIATE ALL OF YOU AND THIS MCDONALD'S NEEDS A BIG BIG PRESENT.
  • CB
    C B
    Oct 18, 2025
    1.0
    I had to repeat myself twice due to too many people speaking into the employees head set. I gave a coupon for buy one get one sandwich. The manager came over took my receipt. Then told me I have to take the receipt to the store I got the receipt at. Took my receipt and still charged me for both sandwiches. I found the manager to be unprofessional and rude.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3500 Nelson Road, Fairfield?

McDonald's is open 24 hours a day, 7 days a week at this location.

What are the delivery hours for this McDonald's?

Delivery is available daily from 4:00 AM to 2:45 AM.