McDonald's

Reviews

• AL

  Abygail lubinger

  Nov 10, 2025
  1.0
  I rarely leave reviews, but my experience at this location was unacceptable. The customer service was extremely poor, starting with the manager on duty a younger individual who was openly rude and dismissive toward multiple customers. What made this worse was that the issue stemmed entirely from a mistake on McDonald’s part, yet instead of taking responsibility or offering a simple apology, the manager chose to argue and speak disrespectfully. As a young woman who also works in hospitality and customer service, I found his behavior especially disappointing. I approached the situation calmly and respectfully, speaking softly and reasonably, yet he spoke to me as if I were unintelligent and at fault for their mistake. There was absolutely no professionalism or courtesy in how the situation was handled. This kind of behavior reflects poorly not only on this location but on the McDonald’s brand as a whole. Mistakes happen, but how they’re handled makes all the difference and unfortunately, the lack of accountability and respect here made a frustrating experience much worse. I also was not refunded nor given my food when I simply asked to just have the one meal I had ordered and already paid for. I truly hope upper management addresses this and provides proper training to ensure that both customers and employees are treated with the basic respect and professionalism everyone deserves.
• MF

  Marco Flores

  Nov 9, 2025
  4.0
  Its ok food but quick the problem they make several mistakes and very often Sorry McDonald's team members focus on what are you doing put the comadres on the side maybe for the brake that's my suggestion besides that its fine
• HW

  Henry Washington

  Nov 6, 2025
  5.0
  This location is usually very busy but they keep it moving fast. They are always very friendly.
• AB

  Alicia (BayFinest)

  Nov 3, 2025
  1.0
  Order two large fries and that had Hella salt and soft as in wasnt cooked all the way as my friend I was with was eating as soon as the lobby was closed they hurry up and kids us out... like why the hell am I paying money to eat in to get kick out. . We was there an hour before they closed
• CO

  Cynthia O.

  Oct 10, 2025
  2.0
  Ordered breakfast on the app and picked it up at the drive through. Was missing hashbrowns and received the wrong drink. Less than friendly customer service when I mentioned the missing and wrong items at the last drive through window. They gave me over-salted hashbrowns and slammed the window when I asked about my drink. This place often makes mistakes but aren't usually as rude as the last window attendant was this morning. Check your bags or else you might be getting less than what you paid for.

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