Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Fairfield,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
Location
Hours
Reviews
4.0
1,100 reviews
5 stars
530
4 stars
280
3 stars
141
2 stars
54
1 star
95
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food for its flavor, especially the grilled chicken, but there were complaints about undercooked items and inconsistent portion sizes.
Customer Service
Service experiences varied widely; while some customers reported friendly and helpful staff, many others encountered rude behavior and slow service.
Cleanliness
The establishment was noted for being clean overall, but there were reports of dirty tables and unsanitary conditions in some areas.
Value for Money
Some customers felt the prices were high relative to portion sizes and quality, while others appreciated the deals and discounts available.
Drive-Thru Experience
The drive-thru service was often described as quick, but there were instances of long waits and incorrect orders.
- GBGabino BarreraOct 5, 20255.0Exelente lugar pará cómer en familia le doy un 10 por ser un exelente lugar
- JMJ.K.J MadathilSep 10, 20254.0Food tastes good . Very bad service . Employees with attitude .
- NNNBSep 7, 20253.0idk man. its bland
- ATAnita ThomasAug 9, 20255.0Wonderful food and excellent service.
- JHJose HernandezJul 19, 20254.0Clean inside and out establishments
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours of El Pollo Loco in Fairfield, CA?
El Pollo Loco in Fairfield is open daily from 9:30 AM to 11:00 PM.
What are the dine-in hours at El Pollo Loco?
Dine-in service is available daily from 9:30 AM to 10:00 PM.
Until what time is delivery available at El Pollo Loco?
Delivery is available every day from 9:30 AM until 11:00 PM.
Does El Pollo Loco offer a drive-through service?
Yes, El Pollo Loco has a drive-through available for customer convenience.
Can I place my El Pollo Loco order online or via an app?
Yes, you can order online at https://order.elpolloloco.com/menu/n-texas-st-dickerson-rd or through the El Pollo Loco app available on the Apple App Store.
What forms of payment are accepted at El Pollo Loco?
El Pollo Loco accepts American Express and Visa cards for payment.
What is the address and contact number for El Pollo Loco in Fairfield?
El Pollo Loco is located at 3346 N Texas St, Fairfield, CA 94533. The main phone number is +1 707-425-7725.
Are there any popular restaurants near El Pollo Loco?
Yes, nearby restaurants include Bangkok Paradise, Q's Halal Chicken, M HALAL MEDITERRANEAN FOOD, Vicini's Pizzeria, and Jimboy's Tacos which offer a variety of cuisines.
What nearby services can I visit after dining at El Pollo Loco?
After dining, you can visit nearby places such as CVS Pharmacy for medical supplies, Luxe Nailscape or Tina's Hair Cuts for beauty services, and Minute Key for locksmith needs.
Are there convenient transit or shopping options near El Pollo Loco in Fairfield?
Yes, there is a UPS Access Point for shipping needs, a Chevron gas station with a car wash, and Lowe's Home Improvement store nearby for your convenience.