El Pollo Loco

4.0
1104 reviews

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Fairfield,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • Drive-throughAvailable

Location

El Pollo Loco
3346 N Texas St, Fairfield, CA
94533, United States

Hours

Reviews

4.0
1,104 reviews
5 stars
531
4 stars
281
3 stars
142
2 stars
54
1 star
96

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the grilled chicken and various menu items, though some reported issues with undercooked or bland dishes.

Customer Service

Mixed reviews on service; while some praised friendly staff, others reported rude behavior and slow service.

Cleanliness

The establishment was noted for being clean, although some customers mentioned issues with the bathrooms and tables not being cleaned regularly.

Value

Some customers felt the prices were high for the portion sizes and quality, while others appreciated the value for family meals.
  • TM
    Texas Made
    Jan 4, 2026
    3.0
    Uggggg.....not the greatest food but in a pinch it works.
  • MA
    Michael Acevedo
    Dec 30, 2025
    1.0
    Cashier doesnt even know their own menu
  • CC
    California Tribal Chief
    Nov 24, 2025
    5.0
    I haven't been to El Pollo Loco in FOREVER, but recently I decided to make a drive over there and it was a great decision. I ordered a Burrito, the Queso Crunch double chicken bowl, Chips & Queso, Loco Side Salad, and a small Mac N Cheese. It was all DELICIOUS. I'll be back soon to get some of that famous flame grilled chicken. Keep up the good work El Pollo Loco.
  • GB
    Gabino Barrera
    Oct 5, 2025
    5.0
    Exelente lugar pará cómer en familia le doy un 10 por ser un exelente lugar
  • JM
    J.K.J Madathil
    Sep 10, 2025
    4.0
    Food tastes good . Very bad service . Employees with attitude .

Frequently Asked Questions About El Pollo Loco

What are the regular opening hours of El Pollo Loco in Fairfield, CA?

El Pollo Loco in Fairfield is open daily from 9:30 AM to 11:00 PM.

What are the dine-in hours at El Pollo Loco?

Dine-in service is available daily from 9:30 AM to 10:00 PM.