While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Fairfield,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Customers generally enjoyed the food, particularly the grilled chicken and various menu items, though some reported issues with undercooked or bland dishes.
Customer Service
Mixed reviews on service; while some praised friendly staff, others reported rude behavior and slow service.
Cleanliness
The establishment was noted for being clean, although some customers mentioned issues with the bathrooms and tables not being cleaned regularly.
Value
Some customers felt the prices were high for the portion sizes and quality, while others appreciated the value for family meals.
TM
Texas Made
Jan 4, 2026
3.0
Uggggg.....not the greatest food but in a pinch it works.
MA
Michael Acevedo
Dec 30, 2025
1.0
Cashier doesnt even know their own menu
CC
California Tribal Chief
Nov 24, 2025
5.0
I haven't been to El Pollo Loco in FOREVER, but recently I decided to make a drive over there and it was a great decision. I ordered a Burrito, the Queso Crunch double chicken bowl, Chips & Queso, Loco Side Salad, and a small Mac N Cheese. It was all DELICIOUS. I'll be back soon to get some of that famous flame grilled chicken. Keep up the good work El Pollo Loco.
GB
Gabino Barrera
Oct 5, 2025
5.0
Exelente lugar pará cómer en familia le doy un 10 por ser un exelente lugar
JM
J.K.J Madathil
Sep 10, 2025
4.0
Food tastes good . Very bad service . Employees with attitude .
What are the regular opening hours of El Pollo Loco in Fairfield, CA?
El Pollo Loco in Fairfield is open daily from 9:30 AM to 11:00 PM.
What are the dine-in hours at El Pollo Loco?
Dine-in service is available daily from 9:30 AM to 10:00 PM.
Until what time is delivery available at El Pollo Loco?
Delivery is available every day from 9:30 AM until 11:00 PM.
Does El Pollo Loco offer a drive-through service?
Yes, El Pollo Loco has a drive-through available for customer convenience.
Can I place my El Pollo Loco order online or via an app?
Yes, you can order online at https://order.elpolloloco.com/menu/n-texas-st-dickerson-rd or through the El Pollo Loco app available on the Apple App Store.
What forms of payment are accepted at El Pollo Loco?
El Pollo Loco accepts American Express and Visa cards for payment.
What is the address and contact number for El Pollo Loco in Fairfield?
El Pollo Loco is located at 3346 N Texas St, Fairfield, CA 94533. The main phone number is +1 707-425-7725.
Are there any popular restaurants near El Pollo Loco?
Yes, nearby restaurants include Bangkok Paradise, Q's Halal Chicken, M HALAL MEDITERRANEAN FOOD, Vicini's Pizzeria, and Jimboy's Tacos which offer a variety of cuisines.
What nearby services can I visit after dining at El Pollo Loco?
After dining, you can visit nearby places such as CVS Pharmacy for medical supplies, Luxe Nailscape or Tina's Hair Cuts for beauty services, and Minute Key for locksmith needs.
Are there convenient transit or shopping options near El Pollo Loco in Fairfield?
Yes, there is a UPS Access Point for shipping needs, a Chevron gas station with a car wash, and Lowe's Home Improvement store nearby for your convenience.