Brand Certified
El Pollo Loco
4.0(1112 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
3346 N Texas St, Fairfield, CA
94533, United States
Certified by El Pollo Loco • Mar 01, 2026
(707) 425-7725
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ca/fairfield/3346-n-texas-st
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Fairfield,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
4.0
1,112 reviews
5 stars
534
4 stars
284
3 stars
142
2 stars
55
1 star
97
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
While many customers enjoyed the food, there were complaints about undercooked items, incorrect orders, and inconsistent portion sizes.
Cleanliness
Some customers noted cleanliness issues, particularly in the bathrooms and dining area.
Positive Experiences
Despite the negatives, several reviews praised the food quality and friendly service, indicating a mix of experiences.
- CHChe Hsu2 days ago5.0Best chicken of all Pollo Loco’s that we’ve been too! The service was great, the facility was clean, and the art on the wall is nice.
- ASAndy SmithJan 27, 20262.0For fast food it took much longer than expected. We always thought of El Pollo Loco as a healthy alternative, but looking at calorie count it’s no better than a burger and fries.
- FRFernanda RomeroJan 26, 20261.0Food was great but service sucked, Perla had the worst attitude i've ever experienced in customer service and when i asked for a Manager she said there wasn’t any on shift, she didn’t fix the the issue and just walked away.
- KSKatharine Sophia SantostefanoJan 21, 20265.0I like this place. Got lunch with a friend
- TMTexas MadeJan 4, 20263.0Uggggg.....not the greatest food but in a pinch it works.
Brand Certified Facts from El Pollo Loco
El Pollo Loco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: