Chipotle Gateway Courtyard is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including cold food, small portions, and improperly cooked ingredients.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and food prep areas.
Inconsistent Experience
The quality of food and service varied significantly, with some customers having positive experiences while others faced numerous issues.
SJ
Sharon Johnson
2 days ago
4.0
I like there food but they give you more veggies and a little bit of meat.
CA
Claudia Alcaraz
Jan 3, 2026
5.0
Good place to eat.
GB
Gregory Britt
Dec 16, 2025
4.0
I like using the app before going inside,my food is always right and good
LM
Lizbeth Martinez
Dec 1, 2025
3.0
This is my 10th time going since I moved to Fairfield and the chips are always so stale. Idk if you guys leave them over night but this genuinely ruins my meals every time and I should be getting what I’m PAYING for……
SW
Shawna West
Nov 11, 2025
4.0
Nothing to complain about here. The food was tasty. The service was prompt. The store seemed clean from what I observed. Was purchased on my lunch break. Had plenty left over for dinner!