Certified by Chipotle Mexican Grill • Feb 22, 2026
Fast Food RestaurantMexican Restaurant
Chipotle Gateway Courtyard is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.7
788 reviews
5 stars
329
4 stars
192
3 stars
86
2 stars
54
1 star
127
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often being rude, inattentive, or unhelpful.
Food Quality
Many customers reported inconsistent food quality, including cold meals, small portions, and unsatisfactory preparation.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and overflowing trash cans.
Order Accuracy
A significant number of customers experienced issues with incorrect orders and missing items, leading to frustration.
Value for Money
Customers frequently expressed dissatisfaction with the pricing relative to portion sizes and food quality.
JC
josue c
5 days ago
1.0
Bad customer services super rudes
TS
Tarandeep Singh
Feb 4, 2026
5.0
Earlier tonight, close to the store’s closing time on February 3rd, 2026, I visited the location and was assisted by two exceptional ladies at the front—one expertly preparing bowls and burritos, and the other efficiently managing the billing. Both were outstanding in their professionalism, warmth, and customer service. The vegetarian bowl was prepared beautifully, with precise portions and a perfect separation of rice and sauces. Their attentiveness and skill truly elevated the experience. An excellent team and commendable staff overall
JD
Jeremy Dayrit
Jan 23, 2026
1.0
I had two issues and I probably would’ve let them go if the robo chat didn’t dropped my chat for complaining. First I went in to pick up my mobile order and the cashier went out of her way to completely ignore the people waiting for a mobile order. It took about 5-10 minutes for someone to acknowledge my existence. So I was already a little irritated. My kids are picky so I ordered tacos with only meat. I ordered the youngest 1 taco and the oldest 3. The youngest had a reasonable portion. And the oldest got a miserable tiny portion. When I complained in the app the automated chat said they’ll tell management and then closed the conversation on me when I said they didn’t resolve my complaint. I deleted the app and I will never spend another dollar at this place.
CC
CerebralAssassin1977
Jan 22, 2026
2.0
Came from Canada and stopped here as I heard good things about this place. Was quite disappointed. Overpriced, bad customer service, nasty food, and restaurant was literally a dumping ground for garbage as trash cans were over flowing. Never again.
SJ
Sharon Johnson
Jan 10, 2026
4.0
I like there food but they give you more veggies and a little bit of meat.