Business Details
About
Mexican Restaurant
Chipotle Fair Oaks Madison is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
633 reviews
5 stars
295
4 stars
147
3 stars
68
2 stars
35
1 star
88
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some employees being friendly and helpful while others displayed rudeness and poor attitudes.
Food Quality
The quality of food varied significantly, with complaints about undercooked or stale items, as well as issues with portion sizes.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and improper food handling practices.
Order Accuracy
There were multiple instances of incorrect orders and missing items, leading to customer dissatisfaction.
Management Issues
Customers expressed concerns about poor management and lack of training for staff, contributing to a negative dining experience.
- WWWesleyNov 11, 20255.0It’s chipotle and you know what to expect. Nhia was super awesome and made my burrito perfectly. It was busy but she did everything efficiently and a timely manner. The place was clean and was not too loud. There were so many grilled meat going on and it looked so good. Not far from Lake Natoma.
- CSChristina ShukryOct 28, 20251.0I will never go back to this chipotle again. Management can’t even control their workers to be polite and nice and do their job properly. I had the worst experience with one of the employees I was there picking up my own order and somebody else’s order and he looked at me and said OK with a smile on his face walked away and started doing other stuff. I waited for five minutes before I then asked the cashier if they had my orders and the cashier went and got them. They’ve been ready and they were ready when I walked in the young kid just snickered at me and I said thanks for nothing and he just kept snickering. That’s how people treat people at this chipotle very rude. Never again as a matter of fact, I think I’m just done with chipotle altogether. I don’t appreciate being treated like that and this was today at noon.
- MKMax KOct 6, 20253.0Carne asada meat was not chewable, bad pieces of meat. Meat is hit and miss. Any kind of steak here is inconsistent in terms of quality.
- JMJeffrey MillerOct 4, 20255.0I drive to this one so I can avoid the sunrise location. I always order online beforehand and they are a lot more efficient at completing orders on time.
- CTconnor teagueSep 18, 20251.0Why are the portions so small? When im paying over priced for rice and chicken I expect to get what i pay for not screwed one of the worst chipotles I ever been to
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill at Fair Oaks Madison serve?
Chipotle Mexican Grill at Fair Oaks Madison serves customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours for Chipotle Mexican Grill at 5223 Hazel Ave, Fair Oaks?
Chipotle Mexican Grill at this location is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Fair Oaks Madison offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
Can I order Chipotle online or through a mobile app?
Yes, you can order through the Chipotle app available on the Apple App Store or via their online ordering website at https://order.chipotle.com/.
How does Chipotle ensure the quality and sustainability of its ingredients?
Chipotle follows its "Food with Integrity" principles by sourcing responsibly from farms that use humane and sustainable practices and by using only 53 real ingredients without artificial additives.
What payment methods are accepted at Chipotle Mexican Grill Fair Oaks Madison?
This location accepts credit cards and offers various services including online ordering and catering.
Is Chipotle Fair Oaks Madison welcoming and inclusive to LGBTQ customers?
Yes, the location is welcoming to LGBTQ customers, as indicated by their Google attributes.
What nearby dining options can I explore before or after visiting Chipotle Fair Oaks Madison?
Nearby dining options include Cookie Plug Fair Oaks bakery and candy store, Fat dogs & Spuds American restaurant, Rim's Deli sandwich shop, Noah's NY Bagels, Jamba smoothie juice bar, Baskin Robbins ice cream shop, McDonald's fast food restaurant, and Tapatio's Taco Shop Mexican restaurant.
Are there nearby services that could complement my visit to Chipotle at Fair Oaks Madison?
Yes, nearby services include California Sun tanning salon, Leslie's pool cleaning and shopping, Mercy Pet Hospital for pet care, Hazel Tree Florist, Kumon tutoring center, Nail Tech beauty salon, SAFE Credit Union for banking, and Threading and Waxing Salon for beauty services.
What shopping and financial services are conveniently located near Chipotle Mexican Grill Fair Oaks Madison?
Nearby shopping includes T.J.Maxx department store, Madison Marketplace shopping center, and The Rug Specialists carpet store. Financial services include SAFE Credit Union, WELLS FARGO BANK, Wells Fargo ATM, and Coinstar currency exchange.