Chipotle Mexican Grill

3.7
476 reviews
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About

Mexican Restaurant
Chipotle Eureka is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2626 Broadway, Eureka, CA
95501, United States

Hours

Reviews

3.7
476 reviews
5 stars
216
4 stars
95
3 stars
58
2 stars
19
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, lack of attentiveness, and negative attitudes from employees.

Food Consistency

Customers frequently reported inconsistent food quality, including issues with portion sizes, missing ingredients, and undercooked rice.

Cleanliness

While some customers praised the cleanliness of the restaurant, others noted unsanitary conditions and a lack of upkeep.

Ingredient Availability

Many reviews mentioned that the restaurant often runs out of key ingredients, impacting the overall dining experience.

Positive Experiences

Despite the negative feedback, several customers shared positive experiences regarding friendly staff and enjoyable meals.
  • CV
    Clemmie V
    4 days ago
    1.0
    I think this is the worst experience I've ever had at any chipotle I've been to. I am from counter California and you would think down there I would have had bad experiences but today was the worst I've had ever. I go in right before the usual lunch time rush. I order the Barbacoa (I dont know if its spelled right) and as soon as I see most of that meat choice is gone I decide to order extra meat. I know there is an extra charge but that little manager guy or assistant manager decides to remind me and I say thats fine. He turns around a then gets out a scale. He proceeds to weight the bowl with whatever he had in the bowl already. He then slowly adds little dried up looking pieces to my bowl bit by bit. Ive never seen any one do that here I my life. I ask how long before a fresh batch is made and he tells me its going to be a minute. Once hes satisfied with the weight of my bowl and decides that the amount was double he ask what else I want to put on it I say the corn stuff on the side and then the tomatoes and cheese no lettuce no sour creme (because i know its extra). He seemed to have an attitude the whole time. Then they guy behind me has a problem with this same guy. Everyone else there was nice and curtious. I dont know what this guy's problem was but maybe he should work somewhere where there are no people coming in just trying to eat lunch and get back to work. I will never be back to this chipotle. Thank you to him for making my amazing morning turn fast to a horrible rest of my day. O and then my bowl looked so sad my son asked if it was a broke person bowl. 😩 I spent way too much money to not have a good experience. O well I'll keep my well earned money.
  • RS
    Rana Snider
    Nov 11, 2025
    3.0
    Normally I would be praising Chipotle in Eureka, Ca, they have always provided great food and good portions but tonight is a different story. I always get a Chicken Bowl and ask for extra cheese and lettuce. Tonight my bowl was so empty, not only did they not put extra cheese and lettuce in it but there was barely any Chicken. Talk about disappointing. Will have to really think about if it's worth going back, definitely did not get my money's worth
  • HN
    Higinio Nunez
    Nov 11, 2025
    1.0
    Very rude cashier. Manager did not know the specifics of the veterans day specials. Also blew us off when told his cashier was rude .When asked about it he was very unprofessional and did NOTHING. He seemed frustrated from the beginning and ultimately was told what the promo was. This was around 515 pm 11/12/25VERY rude...
  • JJ
    JZ
    Nov 6, 2025
    5.0
    Stopped here to refuel while driving along the 101 on a rainy night. Chipotle is my husband’s favorite chain restaurant, and this one has especially friendly staff and a great vibe.
  • BB
    Ben Bormann
    Oct 31, 2025
    5.0
    Very nice experience. I wouldn’t say that Chipotle is authentic mexican food, but it satisfies me every time. This restaurant is nicley placed, clean and the staff was friendly and welcoming. Nice restaurant, clear recommendation.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Eureka offer?

Chipotle Mexican Grill in Eureka offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.

What are the opening hours of Chipotle Mexican Grill in Eureka?

Chipotle is open daily from 10:45 AM to 11:00 PM.