Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Escondido,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.2
491 reviews
5 stars
290
4 stars
98
3 stars
49
2 stars
21
1 star
33
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food as delicious, particularly the chicken and burritos.
Service Issues
Multiple reviews highlighted poor customer service, including rude staff and incorrect orders.
Cleanliness
The restaurant was noted for being clean and well-maintained by several customers.
Staff Friendliness
Many customers appreciated the friendly and helpful nature of the staff.
Management Concerns
There were complaints about management behavior and handling of customer issues.
- GDGaro DODANov 10, 20255.0Rebecca is so Friendly and great food thank you!
- HWHenry WilliamsOct 16, 20253.0It had flies flying around
- MHMario hernandezSep 14, 20251.0I’ve seen these managers abuse and yell at there employees many times now. They need to be checked by HR and makes the customers uncomfortable. I will tell everyone I possibly can until I hear from corporate that they either discipline or replace these terrible people… for the fact that they only work at a fast food restaurant they hold themselves way to highly.
- MWmichael woodruffSep 7, 20255.0Strong Tea offering😜reccomend. It’s definitely a good value.
- FSFabio SotoAug 28, 20252.0A customer was accosted by a young black man on a bike. I don’t believe he purchased anything but to ask for water and a plastic. He came in and out several times but it was disturbing to all in the restaurant. I will not return to that store in favor of a better location.
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours of El Pollo Loco in Escondido?
El Pollo Loco in Escondido is open daily from 9:30 AM to 10:30 PM on weekdays, and from 10:00 AM to 10:30 PM on weekends.
Does El Pollo Loco in Escondido offer delivery services?
Yes, El Pollo Loco offers delivery services for customers who prefer to have their meals brought to them.
What types of payment does El Pollo Loco in Escondido accept?
This location accepts American Express, Check, Discover, and Visa as payment options.
Can I place an order online or through a mobile app for El Pollo Loco in Escondido?
Yes, you can order from El Pollo Loco online via their website or through their mobile app available in the Apple App Store.
Where is El Pollo Loco located in Escondido?
El Pollo Loco is located at 1408 E Valley Parkway, Escondido, CA 92027, USA.
Does the El Pollo Loco in Escondido have free Wi-Fi available?
Yes, this location provides free Wi-Fi for its customers.
Are there any nearby restaurants close to El Pollo Loco where I could consider dining?
Nearby restaurants include Jack in the Box, China Fun, Hayashi Sushi, Farmer Boys, Panda Express, Coco’s Bakery, Que Tortas, Rubio’s, IHOP, and Perfect Pizza Escondido, offering a variety of dining options if you want to explore different cuisines after your visit.
What financial services are available near El Pollo Loco in Escondido?
Close to El Pollo Loco, you can find financial services such as Chase Bank, Bank of America ATM, and H&R Block for your banking and accounting needs.
Are there any shopping options near El Pollo Loco in Escondido?
Yes, nearby shopping options include WSS for shoes and fashion accessories, Spirit Halloween for costumes, Metro by T-Mobile for mobile phones, Dollar Tree for discount items, and GameStop for video games and electronics.
What amenities or services related to health and wellness are close to El Pollo Loco?
Nearby health and wellness services include Western Dental & Orthodontics and Western Dental for dental care, as well as Planet Fitness for gym and fitness activities.