While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Escondido,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Mixed reviews on food quality, with some praising the freshness and taste, while others reported issues with dryness and insufficient protein in dishes.
Service Experience
Customer service experiences vary widely; some customers reported excellent service, while others encountered rude or unhelpful staff.
Cleanliness
The restaurant is frequently noted for its cleanliness, with many customers appreciating the well-maintained environment.
Order Accuracy
Several customers experienced issues with order accuracy, including receiving incorrect items or insufficient portions.
Value for Money
Customers expressed mixed feelings about the value for money, with some finding the prices reasonable while others felt the portions did not justify the cost.
DS
Darlene Rachel Sasabe
Sep 27, 2025
3.0
Was ok. Food wasn't that great but service and place was ok.
JC
James Cantin
Jul 28, 2025
5.0
Service is great, even through lunch rushhour!
JM
Jorge Adrian López Méndez
Jul 27, 2025
1.0
If you want to eat well, without the staff being the worst hidden? Don’t come here they attend to the worst poorly trained staff and the manager not to mention, like almost daily crazy chicken and this is the only one who are clowns