El Pollo Loco

4.2
664 reviews

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Escondido,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Drive-throughAvailable

Location

El Pollo Loco
1366 W Valley Pkwy, Escondido, CA
92029, United States

Hours

Reviews

4.2
664 reviews
5 stars
378
4 stars
160
3 stars
61
2 stars
22
1 star
43

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the chicken and salads, while others found the chicken dry or lacking in protein.

Service Issues

Several customers reported poor service experiences, including rude staff and order mistakes, particularly during busy times.

Cleanliness

Many reviews praised the cleanliness of the restaurant, noting it as one of the cleanest locations.

Customer Service

While some customers highlighted friendly and attentive service, others experienced rudeness and unhelpfulness from staff.
  • WS
    weeding song
    Dec 30, 2025
    4.0
    Actually pretty alright for a fast food joint.
  • DS
    Darlene Rachel Sasabe
    Sep 27, 2025
    3.0
    Was ok. Food wasn't that great but service and place was ok.
  • JC
    James Cantin
    Jul 28, 2025
    5.0
    Service is great, even through lunch rushhour!
  • JM
    Jorge Adrian López Méndez
    Jul 27, 2025
    1.0
    If you want to eat well, without the staff being the worst hidden? Don’t come here they attend to the worst poorly trained staff and the manager not to mention, like almost daily crazy chicken and this is the only one who are clowns
  • DS
    Daniela Silva
    Jul 22, 2025
    5.0
    Great food, the best chicken salad 🥗

Frequently Asked Questions About El Pollo Loco

What are the opening hours of El Pollo Loco in Escondido?

El Pollo Loco is open Monday through Friday from 9:30 AM to 10:00 PM, and on Saturday and Sunday from 10:00 AM to 10:00 PM.

Does El Pollo Loco in Escondido offer delivery services?

Yes, El Pollo Loco provides delivery service for customers.