Subway

3.7
183 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Encino Subway® Restaurant at 17261 Ventura Blvd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
17261 Ventura Blvd., Encino, CA
91316, United States

Hours

Reviews

3.7
183 reviews
5 stars
86
4 stars
41
3 stars
14
2 stars
7
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff while others report rude behavior, particularly from an older employee.

Food Quality

While many customers appreciate the freshness and taste of the sandwiches, there are serious concerns about food safety and hygiene, with reports of food poisoning and unsanitary conditions.

Cleanliness

The restaurant is generally described as clean, but the lack of a restroom is a significant complaint among customers.

Staff Attitude

Staff morale appears low, with several reviews indicating that employees seem unhappy or unmotivated, impacting customer service.

Pricing Issues

Customers have noted inconsistencies in pricing and extra charges, leading to dissatisfaction regarding value for money.
  • JS
    Joseph Saenz
    5 days ago
    3.0
    I’m writing this review on behalf of my good friend and coworker, Bob. We work together in the same salon just up the street, and he has been a loyal customer of this Subway for many years. He stops in two to three times a week because it’s convenient and because he truly enjoys their tuna and chicken sandwiches. He also likes to use the coupons Subway frequently sends out — something many customers appreciate. Last Friday, he went in for his usual lunch. When he got to the register and mentioned he had a coupon, the owner grabbed it, threw it down on the counter, and said loudly, “I hate these coupons — we make no money with these coupons!” Bob felt embarrassed and humiliated — especially with other customers standing behind him watching the exchange. Not knowing what else to do in the moment, he just paid, ate quickly, and left. When he got back to the salon, he told me what happened, and I could tell how uncomfortable and unnecessary the whole incident was. It’s disappointing because he has supported this Subway for years simply because it’s close to work and consistent. But after this experience, he feels he won’t be returning anytime soon, if at all. And honestly, there are plenty of other options up the street — including Jersey Mike’s — where customers are treated with respect and never made to feel bad for using a company-issued coupon. This isn’t written to be harsh, but to highlight how important good customer service is. No loyal customer should ever be shamed for using a promotion the company itself provides. Respect matters, and unfortunately it was missing that day.
  • MC
    Maria Carrizales
    Oct 27, 2025
    5.0
    I love this place they are fast and aletas get my order correct. Great service
  • KM
    Kendra Milam
    Sep 17, 2025
    5.0
    Older woman who made our sandwiches was so sweet! Bless her!
  • RJ
    Rickey Jones
    Jul 7, 2018
    1.0
    Very high priced, my sandwich was cold in the middle when I asked for it to be toasted. The total cost for a six inch a drink and three cookies was 13 and some change

Frequently Asked Questions About Subway

What types of sandwiches and menu items does the Subway at 17261 Ventura Blvd offer?

This Subway location offers famous Footlongs, 6” sandwiches, wraps, and salads made with fresh cut veggies, toppings, proteins, and fresh-baked bread.

What are the operating hours of the Subway restaurant in Encino?

The restaurant is open Monday through Saturday from 7:00 AM to 9:00 PM and on Sundays from 8:00 AM to 9:00 PM.