McDonald's

Reviews

• JP

  Jen Powell

  Feb 12, 2026
  5.0
  Fast and accurate
• LM

  Lorenzo Maya

  Feb 6, 2026
  1.0
  Bad experience! I ordered table service but got pick up service. I was given an empty cup and expected to fill it myself. I finally got the tray brought to my table but got an attitude from the person who brought me the tray when I asked him to bring me the coke I ordered instead of the empty cup. When I opened my sandwich the cheese was half off it. Fortunately the manager was sitting next to me while all this happened. He was very friendly and apologized for what happened and had a new sandwich prepared for me. He had recently taken over this location and said he had a lot of work to do to fix the issues he observed but he would. The only reason I will come back is the manager. His name was Efren.
• TT

  Todd

  Dec 17, 2025
  2.0
  I ordered using the App and arrived 10 minutes later. Food wasn't ready until another 10 minutes (or longer).
• VR

  Veronica Ramos

  Nov 7, 2025
  1.0
  No condiments, that doctor pepper was out of syrup terrible customer service today.
• MM

  Marlena Martin

  Oct 24, 2025
  2.0
  This has to be one of the worst designed McDonald's I've ever been to.. it's set up so there's never any front desk help if you're not a drive-thru client if you're going to sit in the restaurant you're going to have to wander in the back to the food workers area to get any help. The interior was just designed horribly for inside dining and service. It often has its ice cream machine out of order for weeks at a time with no end in sight. I've also had instances where I've given my order in the Drive-Thru and they don't get it they get me something else for instance they'll give me iced coffee when I told them twice it was the hot coffee which, isn't major I think it's okay it's workable.. I just believe the design of it and the lack of any Personnel at the front counter to take money or orders from inside customers needs Improvement.. never have remembered a time maybe once out of 10 times has there been anyone there to help the customers inside. normally someone from the public will have to wander towards the back where they're cooking to get them to come to the register inside the restaurant. Also even though they have the kiosks in here the wait time is really long this is a great location for McDonald's they've got to be more efficient and more fast they are serving a big volume here because the freeway is right here and the beach is right here and they really need to have a faster more efficient more friendly awesome environment. This could be a really booming McDonald's and have a great reputation but they've got to manage better it's got to be quicker and they've got to have more personality the front cash register.

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