McDonald's

Reviews

• VR

  Veronica Ramos

  Nov 7, 2025
  1.0
  No condiments, that doctor pepper was out of syrup terrible customer service today.
• GH

  Gerry Hartman

  Oct 25, 2025
  5.0
  Enjoyed my mocha frappe
• MM

  Marlena Martin

  Oct 24, 2025
  2.0
  This has to be one of the worst designed McDonald's I've ever been to.. it's set up so there's never any front desk help if you're not a drive-thru client if you're going to sit in the restaurant you're going to have to wander in the back to the food workers area to get any help. The interior was just designed horribly for inside dining and service. It often has its ice cream machine out of order for weeks at a time with no end in sight. I've also had instances where I've given my order in the Drive-Thru and they don't get it they get me something else for instance they'll give me iced coffee when I told them twice it was the hot coffee which, isn't major I think it's okay it's workable.. I just believe the design of it and the lack of any Personnel at the front counter to take money or orders from inside customers needs Improvement.. never have remembered a time maybe once out of 10 times has there been anyone there to help the customers inside. normally someone from the public will have to wander towards the back where they're cooking to get them to come to the register inside the restaurant. Also even though they have the kiosks in here the wait time is really long this is a great location for McDonald's they've got to be more efficient and more fast they are serving a big volume here because the freeway is right here and the beach is right here and they really need to have a faster more efficient more friendly awesome environment. This could be a really booming McDonald's and have a great reputation but they've got to manage better it's got to be quicker and they've got to have more personality the front cash register.
• RP

  Rayleen P

  Sep 30, 2025
  5.0
  Food was great there wasn't a huge line. My only complaint is turning into the drive thru was a little hard and its in a high traffic area where the traffic is forced to turn in right in front of the restraunt. Almost got hit going in 😬
• TS

  Thomas Brooks (SanDiegoTom)

  Sep 23, 2025
  1.0
  ⭐☆☆☆☆ Terrible experience at McDonald’s Encinitas. My Apple Pay was short by just a few dollars, and instead of simply removing one item (as I asked), the manager Efrain canceled the entire order, refunded it, and told me to leave — leaving me and my hungry child with no food. The refund takes 2–3 days to process, which meant I had no money left that day to feed my child. Efrain was extremely rude, refused to discuss the situation, and simply said “sorry, you can leave my store” before picking up his phone to take another order. Unhelpful, dismissive, and lacking even basic compassion.

Frequently Asked Questions About McDonald's