Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Encinitas,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.2
518 reviews
5 stars
302
4 stars
102
3 stars
59
2 stars
17
1 star
38
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, highlighting the tasty chicken and fresh ingredients, though some noted inconsistencies in preparation and portion sizes.
Service Issues
Multiple reviews pointed out poor service experiences, including unfriendly staff and order inaccuracies, indicating a need for better training and customer service.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
Value for Money
While many customers appreciated the reasonable prices, some felt that the cost was too high for the quality received.
Positive Experiences
Several customers shared positive experiences with friendly staff and quick service, particularly during busy times.
- TTTreehugzSep 29, 20251.0Tasty food but 3rd time I found bones in my burrito. See attached pic My biggest gripe is the terrible service. Was there on Sunday and Alex was downright unfriendly and does not know the meaning of customer service. Not everyone knows the menu and an eye roll doesn’t help. Do better
- MMMorgan Malone (Mo)Sep 8, 20254.0Good clean simple food. Not too salty, definitely not the best place to get tacos in san diego, but it seems like really clean, simple ingredients. I would definitely eat here again. If youare on a low sodium diet or have restrictions, this place is a safe bet
- STSirce TorresAug 31, 20255.0Muy amable el trato y pacientes el lugar muy agradable y limpio
- RRRicardo RodriguezAug 7, 20255.0Every time I get the opportunity to visit family in California, El Pollo Loco is a must! Never ones have a been disappointed
- DTDmitrii TambaleevJul 27, 20255.0Обычный американский фастфуд. Плюс что пойо боул был до краёв, а не как в некоторых других ресторанах сети наполовину
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours for El Pollo Loco in Encinitas, CA?
El Pollo Loco in Encinitas is open Monday through Friday from 9:30 AM to 10:00 PM, and Saturday to Sunday from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services to customers in the area.
Can I place an order online for pickup or delivery at El Pollo Loco?
Yes, you can order online through their official ordering site or the El Pollo Loco app for both pickup and delivery.
What types of payment does El Pollo Loco accept?
They accept American Express, Visa, Discover, and payment by check as forms of payment.
Is there free Wi-Fi available at the El Pollo Loco location?
Yes, El Pollo Loco in Encinitas offers free Wi-Fi to customers.
What is the address of El Pollo Loco in Encinitas?
The address is 1002 N El Camino Real, Encinitas, CA 92024, United States.
Is catering available at this El Pollo Loco restaurant?
Yes, catering services are available for this location.
What nearby stores could I visit before or after dining at El Pollo Loco?
You might want to check out Scandinavian Designs Furniture and Vans clothing store, both located nearby for shopping before or after your meal.
Are there any other dining options close to El Pollo Loco?
Yes, Wahoo’s Fish Taco and Chili’s Grill & Bar are nearby restaurants that offer different dining choices to explore.
What nearby services can help if I need printing or packing materials near El Pollo Loco?
The UPS Store 3085 and Infinity Packaging Solutions offer printing, packing supplies, and freight services close to El Pollo Loco.