Service Issues
Customers frequently reported long wait times, incorrect orders, and unresponsive staff, leading to frustration.
Food Quality
While many enjoyed the bagels and breakfast options, there were complaints about stale bagels and poor coffee quality.
Cleanliness
Multiple reviews highlighted unsanitary conditions, particularly in restrooms and overall store cleanliness.
Staff Friendliness
Some customers praised the friendly and helpful staff, while others experienced rude service.