When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Emeryville. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous reviews highlighted poor customer service, including rude staff, unprofessional behavior, and long wait times for orders.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and inadequate responses from staff when complaints were made.
Food Quality
Feedback on food quality was mixed, with some customers enjoying the wings and fries, while others complained about overcooked or soggy items.
Cleanliness and Environment
Several reviews mentioned unsanitary conditions and a cramped waiting area, contributing to a negative dining experience.
Management Issues
Customers expressed dissatisfaction with management, citing disorganization and a lack of effective leadership in handling customer complaints.
BB
Belal
Dec 22, 2025
5.0
Shadi very helpful good customer service
Will definitely come back
GP
Gisselle Pallares
Dec 9, 2025
1.0
They delay with the order they only spend it talking and you have to wait for the order for a long time they do not provide the bathroom service to any customer they should since it is a public restaurant and we get to consume
SC
SIenna Cook
Oct 17, 2025
1.0
I ordered a 15 piece wing and noticed one of the wings was covered in a cluster of deep fried feathers. I called the store no answer. Submitted a formal complaint on the website no response. I am still awaiting a refund. 28.99 for a mouth full of feathers?! Never again
GC
Goose Corona
Oct 12, 2025
1.0
I’m literally calling them on the phone from outside they litteraly forwarded or hang up on me every time I call. I came in and they told me I can only order over the app? Whoever is working there needs to be fired they are lazy especially the chicke with braces and glasses she’s mad at the world for her own reason. I love my wings but these people attitude make me never want to come back bruh
PS
Pierre Salmeri
Sep 4, 2025
5.0
The first time I walked out this location with a smile in a minute! All thanks to Sophia, she made the whole thing excellent and I heard other customers verbally express the very same satisfaction with her specifically, she clearly got the goods and needs to retrain staff
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Emeryville offer?
Wingstop Emeryville offers classic and boneless wings, as well as tenders, with over 11 iconic flavors such as Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Emeryville?
Wingstop Emeryville is open from 9:45 AM to 1:00 AM Sunday through Thursday, and from 9:45 AM to 2:00 AM on Fridays and Saturdays.
Does Wingstop Emeryville offer delivery and pickup services?
Yes, Wingstop Emeryville offers in-store pickup, delivery including same-day and no-contact delivery services.
Can I place an order online for Wingstop Emeryville?
Yes, you can order online for carryout and delivery through Wingstop's website or mobile apps available on iOS and Android.
What payment methods are accepted at Wingstop Emeryville?
Wingstop Emeryville accepts American Express, Discover, Mastercard, and Visa credit cards.
Is there a drive-through service available at Wingstop Emeryville?
No, Wingstop Emeryville does not have a drive-through service; it is closed for the entire week.
Where is Wingstop Emeryville located?
Wingstop Emeryville is located at 4133 San Pablo Ave, Emeryville, CA 94608, United States.
What are some nearby restaurants that I can visit before or after dining at Wingstop Emeryville?
Nearby restaurants include Simurgh Bakery and Cafe (Turkish cuisine), Grato Burger, Los Cantaros Taqueria (Mexican cuisine), Arizmendi Bakery and Pizzeria, and IHOP for breakfast and brunch.
What nearby recreational spots are close to Wingstop Emeryville?
Emeryville Recreation Center and Emeryville Skatepark are nearby and great places to visit for sports, recreation, or outdoor activities before or after your meal.
Are there useful nearby places for customers such as banks or ATMs close to Wingstop Emeryville?
Yes, nearby financial services include Bank of America, Bank of America ATM, and The Exchange Network ATMs, which are convenient for customers needing cash or banking services.