Wingstop

3.6
508 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Emeryville. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
4133 San Pablo Ave, Emeryville, CA
94608, United States

Hours

Reviews

3.6
508 reviews
5 stars
198
4 stars
108
3 stars
82
2 stars
32
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, unprofessional behavior, and long wait times for orders.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and inadequate responses from staff when complaints were made.

Food Quality

Feedback on food quality was mixed, with some customers enjoying the wings and fries, while others complained about overcooked or soggy items.

Cleanliness and Environment

Several reviews mentioned unsanitary conditions and a cramped waiting area, contributing to a negative dining experience.

Management Issues

Customers expressed dissatisfaction with management, citing disorganization and a lack of effective leadership in handling customer complaints.
  • BB
    Belal
    Dec 22, 2025
    5.0
    Shadi very helpful good customer service Will definitely come back
  • GP
    Gisselle Pallares
    Dec 9, 2025
    1.0
    They delay with the order they only spend it talking and you have to wait for the order for a long time they do not provide the bathroom service to any customer they should since it is a public restaurant and we get to consume
  • SC
    SIenna Cook
    Oct 17, 2025
    1.0
    I ordered a 15 piece wing and noticed one of the wings was covered in a cluster of deep fried feathers. I called the store no answer. Submitted a formal complaint on the website no response. I am still awaiting a refund. 28.99 for a mouth full of feathers?! Never again
  • GC
    Goose Corona
    Oct 12, 2025
    1.0
    I’m literally calling them on the phone from outside they litteraly forwarded or hang up on me every time I call. I came in and they told me I can only order over the app? Whoever is working there needs to be fired they are lazy especially the chicke with braces and glasses she’s mad at the world for her own reason. I love my wings but these people attitude make me never want to come back bruh
  • PS
    Pierre Salmeri
    Sep 4, 2025
    5.0
    The first time I walked out this location with a smile in a minute! All thanks to Sophia, she made the whole thing excellent and I heard other customers verbally express the very same satisfaction with her specifically, she clearly got the goods and needs to retrain staff

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.