Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Mila received numerous commendations for her exceptional customer service, being described as friendly, helpful, and attentive.
Food Quality
Many customers praised the food quality, particularly the burgers and fries, although there were some complaints about specific items being overcooked or oily.
Service Speed
Several reviews noted long wait times for orders, with some customers expressing frustration over delays and poor communication.
Overall Experience
While many customers enjoyed their visits and expressed a desire to return, there were notable negative experiences that impacted some customers' willingness to return.
JC
Jennifer Christensen
Feb 24, 2026
5.0
Leo was quick, friendly and smiled. Nice to see that now a days!!
DJ
Darren Spencer Jr
Feb 23, 2026
5.0
Leo was great, and helped us with everything we needed!! Will be back
JD
Justin Delacuesta
Feb 22, 2026
5.0
Leo the manager was awesome! Very welcoming and deserves a raise!
JR
Jon Rogers
Feb 14, 2026
5.0
Perfect burger with tasty onions and spicy jalapeño. The fries are the best I’ve ever had from a burger joint.
MS
Margaret Santos
Feb 7, 2026
1.0
I had the worst fast food experience ever! I placed an online order at 7:46pm and received a confirmation that it would be ready at 8:06pm. However, when I went to collect my order at 8:07pm, it wasn't ready. I had to go back to the counter to pick it up at 8:09pm, only to find out they had forgotten my milkshake. The staff member, Tiffany, told me it would take another 5 minutes. After finishing my burger, I followed up on my milkshake at 8:25pm, but the two ladies discussing it didn't hand it over to me. I noticed they were handing out seven other milkshake orders before mine, so I went to the counter again. This time, they said it still wasn't ready, even though they had just handed a vanilla milkshake to another DoorDash order. Frustrated after waiting 30 minutes for my milkshake, I asked for a refund, but they refused since it was a mobile order. When I asked if I could get a gift card of the same amount instead, they declined that too. I'm extremely disappointed and my daughter is heartbroken because the establishment failed to deliver her milkshake due to their incompetence. I WILL NEVER COME BACK TO THIS ESTABLISHMENT!
What type of food can I expect at Smashburger in Elk Grove, CA?
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the opening hours for dining at Smashburger in Elk Grove?
Smashburger is open from 10:00 AM to 9:30 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.
Does Smashburger provide delivery service? If so, what are the delivery hours?
Yes, Smashburger offers delivery service from 10:30 AM to 8:30 PM Monday through Thursday and Sunday, and until 9:30 PM on Friday and Saturday.
Can I order Smashburger food online or through an app?
Yes, you can order Smashburger food online through their website or via the Smashburger app available on the Apple App Store.
Does Smashburger offer vegetarian options or a children's menu?
Yes, Smashburger serves vegetarian options and has a children's menu available.
Is Smashburger wheelchair accessible and family-friendly?
Yes, Smashburger has wheelchair accessible entrance, seating, and restrooms, and welcomes families and children.
Does Smashburger serve alcoholic beverages like beer?
Yes, Smashburger serves alcohol including beer, but does not serve cocktails or wine.
Are there seating options available at Smashburger?
Yes, Smashburger offers indoor seating and also has outdoor seating available.
What are some nearby restaurants where I can dine before or after visiting Smashburger?
Nearby restaurants include Laguna Pizza, Blast 825 Pizza, Jersey Mike's Subs, Jack's Urban Eats, The Old Spaghetti Factory, and McDonald's, offering a variety of pizza, sandwiches, American cuisine, and Italian dishes.
Where can I get a coffee or dessert near Smashburger?
You can visit nearby Starbucks for coffee, and Handel's Homemade Ice Cream for ice cream and frozen yogurt, both located close to Smashburger.
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Certified March 01, 2026Yext Knowledge Graph
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