Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Mila received numerous positive mentions for her friendly and helpful service, contributing to a generally favorable impression of the staff.
Food Quality
While many customers enjoyed the food, there were significant complaints about overcooked burgers, oily fries, and long wait times for orders.
Cleanliness
The restaurant was noted for being clean, with several reviews highlighting the tidy dining area and restrooms.
Customer Experience
Mixed reviews on overall experience, with some customers expressing dissatisfaction due to long wait times and order issues, while others praised the atmosphere and service.
TH
Tim Hudson
3 days ago
4.0
Mila was kind and patient with me while I tried my best to remember my order
And help me with better deals.
KM
Kyle Matthews
3 days ago
5.0
Coming in the atmosphere was so positive and the energy and customer service I received from Mila was impeccable along with the food served from Alejandra. 10/10 would recommend and will come again
BM
Benny Mendoza
3 days ago
5.0
Mila was literally the best person ever she made my day and it was amazing food and she recommended everything 10/10
TS
Tommy Santana
Dec 24, 2025
2.0
I'll never return to this place again. Took 40 min to get my order. The kids working have no desire to quickly cook to get the burgers out. And obviously don't pay attention on how to cook the patties... when I got my burger, double, the meats were way over cooked. It was almost burnt, so it was crunchy. Meat should not be crunchy. It was the worst burger experience ever!! Was it a fluke my one time there? Don't understand how this place as good reviews. For a place to be called Smash Burger, I expected a great burger like shake shack. But was highly disappointed.
AC
A C
Dec 21, 2025
1.0
Feels like a food truck leveled up! The fries were DRIPPING OIL!!! At least they tasted good. But the amount of oil was too much. The burger wasn't good at all, the chili bowl... Firstly, a bunch of ground beef and 1/2 a cup of generic "chili" seasoning for every cup of cooked meat is NOT chili and really? $6 bucks for HALF of a tiny cup of "chili"??? They serve about 3 OUNCES of "chili" for $6 bucks! And then there was the shake... i've never had a completely melted milk shake handed to me from a server... I got my order to go and when I got home (2 minutes away) I tried the shake and it was completely liquidfied... nothing solid to it. $31 dollars for this "meal". What a joke! I hope this review changes the minds of people wanting to give "smash burger" a try... don't waste your time. What a joke!
What type of food can I expect at Smashburger in Elk Grove, CA?
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the opening hours for dining at Smashburger in Elk Grove?
Smashburger is open from 10:00 AM to 9:30 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.
Does Smashburger provide delivery service? If so, what are the delivery hours?
Yes, Smashburger offers delivery service from 10:30 AM to 8:30 PM Monday through Thursday and Sunday, and until 9:30 PM on Friday and Saturday.
Can I order Smashburger food online or through an app?
Yes, you can order Smashburger food online through their website or via the Smashburger app available on the Apple App Store.
Does Smashburger offer vegetarian options or a children's menu?
Yes, Smashburger serves vegetarian options and has a children's menu available.
Is Smashburger wheelchair accessible and family-friendly?
Yes, Smashburger has wheelchair accessible entrance, seating, and restrooms, and welcomes families and children.
Does Smashburger serve alcoholic beverages like beer?
Yes, Smashburger serves alcohol including beer, but does not serve cocktails or wine.
Are there seating options available at Smashburger?
Yes, Smashburger offers indoor seating and also has outdoor seating available.
What are some nearby restaurants where I can dine before or after visiting Smashburger?
Nearby restaurants include Laguna Pizza, Blast 825 Pizza, Jersey Mike's Subs, Jack's Urban Eats, The Old Spaghetti Factory, and McDonald's, offering a variety of pizza, sandwiches, American cuisine, and Italian dishes.
Where can I get a coffee or dessert near Smashburger?
You can visit nearby Starbucks for coffee, and Handel's Homemade Ice Cream for ice cream and frozen yogurt, both located close to Smashburger.