Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
876 reviews
5 stars
308
4 stars
197
3 stars
149
2 stars
63
1 star
159
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in the drive-thru and for food orders, with some experiences taking over 40 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer frustration.
Staff Attitude
Numerous customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.
Food Quality
While some customers enjoyed the food, many reported receiving cold or stale items, impacting overall satisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, with dirty tables and floors being a common complaint.
- XSXoaquin SDec 28, 20251.0they take take forever in the drive thru...this happens every time I'm here... thought this was fast food?
- KCKrystal ChittyDec 2, 20251.0I went there went through the drive thru and the 10 piece nuggets tasted old and stale and the big Mac bun tasted old like mold the fries were way to salty Wong go back hope I get a free meal or money back sorry mc Donalds. If I could give it a zero stars I would.
- FNFelicia NanDec 2, 20255.0Drive thru was hard to navigate but doable
- PMPhillip McBrideNov 28, 20251.0Last night 11/27/25, I ordered through Uber. I ordered the 2 cheeseburger meal and 2 10 piece nuggets. Please tell me why I received 4 buns with ketchup and pickle(no meat) and 40 nuggets. So I then proceeded to the McDonald's and saw that they had just closed due to it being Thanksgiving, which is understandable. But for them to be lazy and do that was highly disrespectful and uncalled for. While I was sitting there watching to see who came out, several other cars returned with their bags of food as well, so not only did they do that to me, but they did it to several other customers.
- SHSenada HabotaNov 18, 20251.0My order is always missing items when I order from this location, sometimes even half of my order. Employees are very rude and don’t even greet their customers. Avoid if you can.
Frequently Asked Questions About McDonald's
What are the main operating hours of McDonald's at 8361 Sheldon Road, Elk Grove?
McDonald's is open daily from 6:00 AM to 11:00 PM.
Does this McDonald's location have drive-thru services and what are its hours?
Yes, the McDonald's drive-thru is open every day from 6:00 AM to 12:00 AM (midnight).
Can I get delivery from this McDonald's, and what are the delivery hours?
Delivery is available daily from 6:00 AM to 11:30 PM. You can order online or use the McDonald's app.
What types of payment are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's provide for customer convenience?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a mobile app available to order from McDonald's, and where can I get it?
Yes, you can download the McDonald's app for iOS on the Apple App Store and for Android on Google Play to order conveniently.
What nearby fast food options are there besides McDonald's on Sheldon Road?
Nearby fast food options include Subway and Krispy Krunchy Chicken, both offering different menu choices for variety.
Are there convenient places to fuel up near McDonald's on Sheldon Road?
Yes, gas stations nearby include ampm, BP America, ARCO, Shell, and The Sheldon Centre, making it easy to fuel your vehicle before or after your visit.
What nearby places can I visit for a coffee or dessert after dining at McDonald's?
You can visit Starbucks for coffee or Big Kahuna Frozen Yogurt and Juicery for frozen yogurt and juice, both just a short distance away.
Is McDonald's near any pet grooming services if I need to take care of my pets?
Yes, nearby pet grooming services include Sheldon Road Groomers and Laguna Country Dog Salon, convenient for pet care needs.