Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, long wait times, and unhelpful staff, leading to frustration and dissatisfaction.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food, contributing to a negative experience.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and trash overflowing, which detracted from their dining experience.
Customer Service
Feedback indicated a lack of friendly and accommodating service, with some staff being rude or dismissive towards customers.
Food Quality
Customers expressed disappointment with the quality of food, mentioning cold items and poor preparation.
DS
D S
Jan 1, 2026
1.0
Really slow service
DH
Derek Hill
Dec 27, 2025
1.0
The store shows an extra value meals sign outside. The sign clearly says the McCrispy sandwich is included in the extra value meals. However when I tried to order it (twice), I was told the McCrispy sandwich is not included in the extra value meals but the McChicken sandwich is included. This is false advertising as the sign outside says the McCrispy is included. McDonald's website also says the McCrispy is included. Either the employees need to be trained, or change the sign.
CB
Calvin Black
Dec 15, 2025
1.0
Worst experience ever the some of the staff only welcome certain people it’s sad that I moved here to Elk Grove and this is the closet McDonald near me and the staff there literally just ignore me and I waited forever some times it sucks being African American because we are look down upon there was a lady that came in different race and they was very nice to her and helped her first before me
SB
scott branstetter
Dec 13, 2025
3.0
There was a homeless person sleeping in the inside no refill for drinks
TS
Temiloluwa Salako
Dec 13, 2025
1.0
I would do 0 stars if I could. Dishonest manager.
The manager (young female) closes the store earlier than advertised. I visited this McDonalds twice around 12:45 AM (they close at 1 AM) and found all the drive-thru menu's turned off, and despite there been about 3 employees there both times, I was completely ignored the first time and the second time the manager claimed that they close at 12:45 AM.
When I visited the closest McDonalds to this location, which was open, the worker said that the locations close at 1 AM and that orders could be placed up to then.
When I confronted the original store's manager about it, she lied and said they serve up to closing time. My friend thought I was joking when I explained my experience to her and then a few days later, she told me she experienced the same thing.
On the bright side, the frustration encouraged me to cook more.