Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
944 reviews
5 stars
345
4 stars
215
3 stars
174
2 stars
70
1 star
140
What are people saying?
AI-generated from recent customer reviews
Staff Behavior
Multiple reviews highlighted issues with staff behavior, particularly mentioning rudeness and disrespect from certain employees, notably a manager named Vicky.
Service Speed
Customers experienced inconsistent service speed, with some praising fast service while others reported long wait times, especially in the drive-thru.
Food Quality
Feedback on food quality was mixed; some customers enjoyed fresh and hot food, while others received cold or incorrect orders.
Cleanliness
Several reviews noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Customer Service
Overall customer service was criticized, with many customers feeling ignored or receiving poor service, particularly during busy hours.
- NGNicholas GilbertNov 9, 20251.0BEWARE!!! If you are looking for the worst experience of your life, go here. I have been here tons of times because I live close. I am finally done, I'm an idiot for going as long as I have.
- MEMirwais ElhamNov 6, 20251.0I kindly request the management to review the performance of the employees at this branch; unfortunately, their behavior toward customers is not appropriate.
- BOBrent OakleyOct 16, 20251.0The workers no good they didn't come to the front
- RRramsekiAug 23, 20251.0Not the first time this specific staff was being disrespectful to me, Saimah (I do not know how to spell their name) was really disrepectful to me by denying my service at the drive thru pick up section when I told them my order. They did NOT properly check the bag when I told them my order and decided to go to the car that parked right after me then proceeds to give my order to the family without doing a thorough check. The family that took my order came back and told a different Mcdonalds staff who was talking to, informed their order was wrong and that they had my order. The different staff worker offered to remake my whole order and apologized (although it was not their fault) about the situation. whoever the staff that remade my order for me, I respect them for remaking my order. PLEASE FIRE SAIMAH FROM THIS MCDONALDS LOCATION AND THANK YOU. THIS WOULD HAVE NOT HAPPENED IF THIS INDIVIDUAL WAS NOT RUDE TO ME.
- JJJazmineAug 23, 20255.0Love this place! The ice cream machine is in fact, NEVER out of order!? In fact, they give you BIG cones. Beware, between the hours of 3-4 there's a lot of teens from the local high/middle Schools. Just something to be aware of. It's never to bad! The staff don't act like they COMPLETELY hate their job, and the food is never cold ( ◜‿◝ )♡
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 10051 Bruceville Road, Elk Grove, CA?
The McDonald's location is open from 5:00 AM to 1:15 AM on most days, with extended hours until 2:00 AM on Fridays and Saturdays.
When is the drive-thru available at this McDonald's?
The drive-thru is open from 5:00 AM to 1:15 AM on weekdays and Sundays, and extends until 2:00 AM on Fridays and Saturdays.
What delivery options does this McDonald's offer?
This McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery from this location?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
What payment methods are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a rewards program?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food. More info is at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby coffee shops can I visit before or after dining at McDonald's?
Dutch Bros Coffee and Starbucks are nearby coffee shops where you can enjoy additional beverages before or after your McDonald's visit.
Are there other fast food restaurants close to McDonald's at this location?
Yes, Taco Bell and Subway are nearby fast food options if you're looking for more variety in the area.
What places near McDonald's offer quick services like ATMs or convenience stores?
You can find several ATMs such as STACK Bitcoin ATM, LibertyX Bitcoin ATM, and convenience stores like ampm and ARCO close to McDonald's for your convenience.
Where is this McDonald's located and how can I contact them?
McDonald's is located at 10051 Bruceville Road, Elk Grove, CA 95757. You can reach them by phone at +1 916-714-6884.