Krispy Krunchy Chicken

Reviews

• PD

  Pam D

  Jan 6, 2024
  5.0
  Best Fried Chicken in Elk Grove. Cajun seasoning is delicious. Always fresh.
• CA

  Carlos Aldana

  Oct 13, 2023
  5.0
  Great place to get great chicken
• BS

  Barbara Sargent

  Jun 27, 2023
  5.0
  Great food. Super sweet guy helped me decide and packaged my food with care. I will def be back!
• KD

  Kevin Dahlstrom

  May 11, 2023
  4.0
  Get it fresh and it is some of the best fast food chicken out there.
• MB

  Michelle Boynton

  Oct 31, 2022
  1.0
  I am writing this review a day later after my awful take out experience on Sunday, Oct. 30, 2022 approx 6:30pm. I had to reflect on the horrible experience overnight before I posted my review. First let me start by saying that I am a long term Sheldon Shell #37 customer, well over 4 years. I finally decided yesterday to give the Krispy Krunchy Chicken hype a chance, so this was my first time ordering food. I place the order at the cashier and I order the "20 piece" wing special @ $19.99. The cashier asks what type, I say can I mix and match? (crunchy, buffalo, Asian). He says yes! All of a sudden he says "wait, I can't find a UPC code for the special and starts hunting around the cashier station for the code to scan. Approx. (5) minutes later, he comes back to the register with the appropriate UPC code, I add to my order red beans and rice. He responds, we out!!! just like that...ok, I say how about mash/gravy & Jamalaya. He says ok, rings me up. I pay approx $35 for this garbage of a meal. Here's where it gets interesting. The (BM) cashier says it will be approx 20m wait, after collecting the cash of course..I mean it would not hurt to let a customer know before taking the money. Perhaps I would have declined waiting 20minutes. Moving forward, 20 minutes later, the cook (WM) comes wandering in from outside, and begins my order. He then says to me, we don't have flavor(s) for the wings. I respond, I confirmed with the cashier that I could mix/max. He says, you can't. I respond well thats what I paid for, that's what I want. He cops the biggest attitude ever and just walks off. Now I am getting nervous, I hate negative energy in my damn food. Here's about when I started to pray. He returns to the front counter and again, attempts to talk me out of what I ordered. Saying he just dropped a bunch of crunchy wings and can he just give me 20 of those. I respond no. He walks off, returns one final time and says "we dont have mash potatoes"...I respond sir, I have been waiting 35 minutes now and you have finally determined you don't have mash. The other cashier (bf) comes to the kitchen side where the "cook" is and says "make my aunties food right". They laugh..(we are not related, so I did not get the joke)....he walks off, comes back to put some water in the microwave, at this point, I am not sure what he plans to do...Come to find out from the taste of the nasty mash potatoes, he was making me a large instant mash potatoes on the fly. Back to the story, approx 45m later I get my food. I proceed to check the bags for accuracy. The cook angrily comes to the counter and says "mam'e your food is all there!!", I say ok, I am just checking. I respond, there are no biscuits sir. The (bf) cashier grabs some in place them in the box. I finally leave the store after a good 45minutes - hour later(so much for fast food / gas station food convenience). I get home and begin plating our food. Here is the rating: absolutely horrible. The biscuits were COLD and HARD like hockey pucks, the sauced chicken pieces were under-cooked (after all the waiting time), the jambalaya rice was hard added with old dried up chicken/sausage bits of something strange. The mash potatoes were of course instant, but inedible. They were super gooey and had a splatter of gravy. All of it was a big waste of time. I give the food 0/5 and the service is -10/5. I hope that management will review their cameras for this day because the staff during this shift were horrible. And they were newbies because I know the faces of the regular employees. I have noticed an increase in the employee turnover rate there recently but I could clearly tell these three rude, unprofessional, and lazy clowns could care less. I tossed the food. In hine-site I should have kept it to return to management.

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