Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Elk Grove,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.7
727 reviews
5 stars
321
4 stars
150
3 stars
103
2 stars
50
1 star
103
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the chicken and sides, while others found the food dry, bland, or poorly prepared.
Customer Service
Customer service is generally praised for being friendly and accommodating, but there are numerous complaints about order accuracy and responsiveness.
Cleanliness
Concerns raised about cleanliness in the dining area and bathrooms, with some customers noting unsanitary practices.
Order Accuracy
Frequent issues with incorrect orders and missing items, particularly in the drive-thru and online orders.
Pricing
Customers appreciate the reasonable prices and discounts, but some feel the portion sizes have decreased.
- WIwill hill IINov 4, 20253.0No different than any other Pollo Loco. Shredded chicken nachos are always great
- JFJuan Pablo FloresOct 8, 20255.0They have excellent tasting chicken, beans, rice, salad, and sauces: all at reasonable prices if you use the available discounts. I don’t usually like salad dressing, but really enjoyed their cilantro-flavored one. Likewise, their rice came out flawless. Beware the green sauce they give is a bit spicy.
- ASAsia SandiferAug 28, 20255.0I had a delicious lunch it was made fresh and hot and was absolutely what I needed and the drive thru attendant was very kind.
- DRDharmendra RamAug 21, 20252.0Polo loco not same taste as the one on Mack road. Going here since open but I also skip this one to on Mack road. This also only gives 2 tortilla
- DHDavid HernandezJul 19, 20255.0This place was very good and friendly
Frequently Asked Questions About El Pollo Loco
What are the opening hours for El Pollo Loco in Elk Grove?
El Pollo Loco in Elk Grove is open daily from 9:30 AM to 9:00 PM for dine-in and access, and delivery is available from 9:30 AM to 10:30 PM every day.
Does El Pollo Loco offer delivery service? If so, what are the delivery hours?
Yes, El Pollo Loco offers delivery service daily from 9:30 AM to 10:30 PM.
Can I order online or through a mobile app from El Pollo Loco?
Yes, you can order online at https://order.elpolloloco.com/menu/ or use the El Pollo Loco mobile app available on the Apple App Store.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa cards for payment.
Does El Pollo Loco have any special hours on holidays?
Yes, for example, on December 24, 2024, it closes early at 7:00 PM; it's closed on December 25, 2024; closes at 8:00 PM on December 31, 2024; and opens from 10:00 AM to 9:00 PM on January 1, 2025.
Where is El Pollo Loco located in Elk Grove?
El Pollo Loco is located at 8428 Elk Grove Florin Rd, Elk Grove, CA 95624, USA.
Is there free Wi-Fi available at this El Pollo Loco?
Yes, El Pollo Loco provides free Wi-Fi to its customers.
What nearby places can I visit before or after dining at El Pollo Loco?
Nearby, you can visit City Sports Club for a workout, Island Pacific Supermarket for groceries, or enjoy services at PhilHouse restaurant and bar.
Are there other dining options close to El Pollo Loco in Elk Grove?
Yes, nearby dining options include Ramen Q Hawaiian BBQ, RAMEN 101 ELK GROVE, Hong Kee Chinese Seafood Restaurant, Wingstop, Domino's Pizza, and Baskin-Robbins for dessert.
What nearby services can help with banking or financial needs close to El Pollo Loco?
Nearby financial services include BMO Bank, Sigue Money Transfer Service, Chase Mortgage, Western Union, and Bitcoin ATM Teller Elk Grove - Coinhub.