Dutch Bros Coffee

Reviews

• MA

  Michael Andrew

  Feb 1, 2026
  1.0
  Placed order on the app. 30 min past pick up time and still here waiting
• CP

  COURTNEY PIERCE

  Nov 24, 2025
  2.0
  I placed my order through the app and it was supposed to be ready at 2:56 PM. I arrived at 2:55, went to the pickup window, and pressed the “push once for service” button like the sign says. Nobody came. I waited several minutes and pressed it again, and still no one showed up. I watched at least five or six cars go through the drive-thru while I stood there with zero acknowledgment. At 3:05 someone finally came to the window, which at least let me tell them I had an order ahead. After that, I had to wait another five minutes just for them to make the drinks. I didn’t leave until 3:10 for something that was supposed to be done before I even arrived. There is no point in offering a pickup window if nobody checks it. I don’t say this lightly. I come to Dutch Bros every single day, minus maybe one day a week. I genuinely enjoy Dutch Bros and I choose it over Starbucks on purpose. But this has been happening a lot recently, even when there is no line or rush. It has become a recurring issue and it is not worth this kind of wait. I understand being busy, but this is getting ridiculous. Just a couple of weeks ago, I was given two drinks that were literally only milk with no coffee in them. Mistakes happen, but the combination of long waits, no acknowledgment, and repeated errors is too much. I really enjoy Dutch Bros, but this location needs to do better. The pickup window service is consistently unreliable and extremely frustrating.
• AB

  Ashley Bisbikis

  Nov 19, 2025
  1.0
  I've never had a bad experience at any DB but tonight at 530pm the lady working the pick up window with the pink safety vest on was so rude I didn't want to take my order. Her attitude and service were so poor I can't believe her coworkers actually allow it. Usually everyone's so happy and upbeat, I totally get an off day and understand life happens but there's no way this is ok. I hope she finds her way back to the unhappy house she comes from and takes her attitude with her.
• NG

  Nim G

  Sep 9, 2025
  5.0
  Both employees (one took my order, other made my drinks) were polite and provided a friendly service.
• CL

  Chris LovesFreedom

  Jul 14, 2023
  5.0
  There not just Dutch brothers there Dutch twin brothers!

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