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Brand Certified

Chipotle Mexican Grill

3.9
(336 reviews)

About

Mexican Restaurant
Chipotle ELK GROVE 2 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4730 Elk Grove Blvd, Elk Grove, CA
95758, United States

Hours

Reviews

3.9
336 reviews
5 stars
174
4 stars
76
3 stars
27
2 stars
8
1 star
51

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported dissatisfaction with portion sizes, claiming they are often skimpy or inconsistent, especially when ordering extras.

Service Quality

Feedback on service quality is mixed; while some praised friendly and efficient staff, others reported rude behavior and poor management.

Food Quality

Food quality varies significantly, with some customers enjoying flavorful meals while others experienced issues like cold food or unappetizing flavors.

Cleanliness

Several reviews highlighted concerns about cleanliness and unsanitary conditions in the restaurant.

Mobile Orders

Customers expressed frustration with mobile order accuracy and timing, often receiving incorrect or incomplete orders.
  • LV
    Luna Vera
    Feb 25, 2026
    5.0
    Out of all the chipotle’s in the area this is my go-to. No stingy servings, lines are usually short, and it’s very easy to park and exit the area.
  • AA
    Anthony Archer
    Feb 21, 2026
    4.0
    I really enjoy being able to customize what goes into my bowl, salad, or burrito here. The new honey chipotle chicken was delicious and packed with flavor. The only challenge for us is that there aren’t any non-spicy meat options for my boys, who don’t enjoy heat yet. They try the different meats each time, but they always end up saying they’re too spicy. It would be great to have at least one mild, no-heat protein option on the menu. The service was great. There was clearly a newer employee at the front, but she answered all of our questions patiently and did a really nice job. And the chips are always delicious!
  • MM
    MDNGHT
    Feb 17, 2026
    1.0
    This is by far the worst Chipotle I've ever ordered from. Almost every time, my order is incorrect. Tonight, I called to have my bowl remade because it had an excessive amount of sour cream - it looked like an entire container was dumped on it. When I called, I was met with attitude instead of a solution. This experience was extremely disappointing. Please do better.
  • JN
    Javier Nunez
    Feb 9, 2026
    5.0
    I met up with a friend. We had a great time. Chipotle doesn’t get crowded. It had a cool atmosphere.
  • DB
    Doris Blanks
    Feb 8, 2026
    3.0
    My bowl was made like the place was on fire. Every spoon full lor half full spoon was just sloped in the bowl. I had to ask her to put more of almost everything in the bowl. And I was the only one in the restaurant no need to hurry.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 01, 2026Yext Knowledge Graph
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