Business Details
About
Mexican Restaurant
Chipotle Laguna Pavilion is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
1,042 reviews
5 stars
463
4 stars
231
3 stars
106
2 stars
62
1 star
180
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and disrespectful staff, with many customers expressing frustration over poor service and lack of attention.
Food Quality
Several customers reported issues with food quality, including undercooked rice, bland flavors, and incorrect orders, leading to dissatisfaction.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with online and in-person orders, including missing items and incorrect portions.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty tables and inadequate glove changes by staff.
Speed of Service
Many reviews criticized the slow service, with long wait times for both in-person and online orders, contributing to a negative dining experience.
- NCNicole CNov 3, 20253.0Food was good, we got the new meat bowl! Was a little heavy on the sour cream, however I understand that's a personal choice! Grabbed a bag of chips and they were disgustingly stale! Will never get chips from Chipotle ever again! Their chips that are sitting in the bags are constantly stale! I've now learned my lesson! Wasted points for a "free" bag and bought them twice now, same issue!
- 111NonlySunshineNov 1, 20254.0This is the Chipotle location we usually go to when we crave for it. Stopped by here after trick or treating and got some burrito bowls for us and quesadillas for the kids. Food is good but meat portions are always skimpy even when paying for extra.
- HSHam S Ham SOct 24, 20251.07:30 Pm — 24 Oct 25 the lady and the guy working behind the counter were very disrespectful and rude. Hopefully they get educated.
- LGLydia GonzalezOct 20, 20251.0I am speaking on my daughter’s behalf because she has been food poisoned by the Chipotle on Bruceville and Laguna. My phone call to this location went straight to an automated system saying that they couldn’t take calls. Either way it doesn’t matter how this gets addressed; I am angry and frustrated that Chipotle’s lack of cooking has caused my daughter to get sick. If this company is making money from us the least they can do is be MORE mindful of their food preparation and deliverance!!!! We will no longer trust you with our meals and honestly we make better rice and beans!!
- CAChristina ArvizuOct 18, 20251.0It’s filthy in there kind of gross and you have to ask for people to change their disgusting gloves
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Laguna Pavilion?
Chipotle Mexican Grill at Laguna Pavilion is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Elk Grove?
It is located at 7440 Laguna Blvd, Ste 124, Elk Grove, CA 95758, inside the Laguna Pavilion shopping center.
What kind of food does Chipotle Mexican Grill at Laguna Pavilion serve?
They serve customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Does this Chipotle location offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill Laguna Pavilion?
You can order online via their website at https://order.chipotle.com/ or through their mobile app available on the Apple App Store.
Does Chipotle Laguna Pavilion participate in any rewards or loyalty program?
Yes, you can sign up for Chipotle Rewards to earn free food and get exclusive offers.
What nearby places can I visit before or after dining at Chipotle Laguna Pavilion?
Nearby options include Jamba Laguna Pavilion for smoothies, See's Candies for chocolates and desserts, and Mountain Mike's Pizza for American-style pizza.
Are there other dining options close to Chipotle at Laguna Pavilion?
Yes, nearby eateries include Wingstop for chicken wings, Chili's Grill & Bar for Tex-Mex cuisine, and Del Taco for fast Mexican food.
Which nearby places offer services complementary to dining at Chipotle?
Nearby you can find The Alley Boba Tea for drinks and Nails By Tudy 2019 for beauty and spa services, making it convenient to combine errands with your meal.
How can I contact Chipotle Mexican Grill Laguna Pavilion for inquiries or catering?
You can reach them by phone at +1 916-478-2360 or email at ca.0137.lagunapav@chipotle.com for catering and other questions.