Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Laguna Pavilion is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.7
1,057 reviews
5 stars
470
4 stars
235
3 stars
106
2 stars
64
1 star
182
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor customer service, including rude staff and long wait times.
Food Quality
Mixed reviews on food quality; some praised the taste while others complained about blandness and incorrect orders.
Portion Sizes
Many customers noted that portion sizes were smaller than expected, leading to dissatisfaction.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty counters and unsanitary conditions.
Order Accuracy
Numerous complaints about incorrect orders, especially with online and mobile orders.
LL
LPizza
Feb 23, 2026
4.0
Long line, long wait time.
MM
Mark Moore
Feb 16, 2026
5.0
It’s Chipotle.. you already know it tastes great lol. This location is easy enough to navigate now, they can scale for the rush well. It’s good and easy food and their white cheese is the best in the game..
SN
shubas naidu
Jan 29, 2026
1.0
I had my daughter order a bowl on line and there was no chicken in it.I called them and they started interrogating me. They wanted all kinds of information for what a less than 20.00 meal. Please check your order before you leave because they are shady. They know that people don’t check their order on the spot. Never going there again.
JP
Julio Peña
Jan 28, 2026
2.0
Yea, its no wonder why this location has some of the lowest ratings in the area. The customer service is straight buns. The gal at the register was unpleasant to deal with. They pulled all the juice drink containers at 8pm for the night despite closing at 11pm. When I asked one of their employees about it, he mocked me once I turned around. My kids saw it. At least that display of poor conduct gave me the opportunity to talk to my kids about how easy it will be to standout amongst that low quality of character in this generation. Management, you have to talk to the kids working there, and boost morale.
BL
brownpoetry Luna
Jan 10, 2026
1.0
Always horrible 😞 food is. Nasty and they had like 6 workers but only two were working one was training the other one which he didn't know what was he's doing so I didn't say anything about my burrito . Tortilla never got heat up and the carne asada was horrible chewy . Never going back there again.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Laguna Pavilion?
Chipotle Mexican Grill at Laguna Pavilion is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Elk Grove?
It is located at 7440 Laguna Blvd, Ste 124, Elk Grove, CA 95758, inside the Laguna Pavilion shopping center.
What kind of food does Chipotle Mexican Grill at Laguna Pavilion serve?
They serve customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Does this Chipotle location offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill Laguna Pavilion?
You can order online via their website at https://order.chipotle.com/ or through their mobile app available on the Apple App Store.
Does Chipotle Laguna Pavilion participate in any rewards or loyalty program?
Yes, you can sign up for Chipotle Rewards to earn free food and get exclusive offers.
What nearby places can I visit before or after dining at Chipotle Laguna Pavilion?
Nearby options include Jamba Laguna Pavilion for smoothies, See's Candies for chocolates and desserts, and Mountain Mike's Pizza for American-style pizza.
Are there other dining options close to Chipotle at Laguna Pavilion?
Yes, nearby eateries include Wingstop for chicken wings, Chili's Grill & Bar for Tex-Mex cuisine, and Del Taco for fast Mexican food.
Which nearby places offer services complementary to dining at Chipotle?
Nearby you can find The Alley Boba Tea for drinks and Nails By Tudy 2019 for beauty and spa services, making it convenient to combine errands with your meal.
How can I contact Chipotle Mexican Grill Laguna Pavilion for inquiries or catering?
You can reach them by phone at +1 916-478-2360 or email at ca.0137.lagunapav@chipotle.com for catering and other questions.
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