Chipotle Laguna Pavilion is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported poor service, including rude staff, slow service, and frequent order mistakes.
Food Quality
While some customers praised the food, others noted issues with portion sizes, bland flavors, and stale chips.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty counters and inadequate food preparation practices.
Customer Experience
Many customers expressed frustration with long wait times and lack of communication regarding order status.
BL
brownpoetry Luna
2 days ago
1.0
Always horrible 😞 food is. Nasty and they had like 6 workers but only two were working one was training the other one which he didn't know what was he's doing so I didn't say anything about my burrito . Tortilla never got heat up and the carne asada was horrible chewy . Never going back there again.
AL
Andrew Lee
Jan 4, 2026
5.0
Clean store, friendly staff, and fresh food. My order was made quickly and tasted great. You can’t go wrong with Chipotle Mexican Grill.
DS
David S
Dec 19, 2025
5.0
Excellent location, staff and managers here are extremely attentive to my gluten allergy and don't take it out on my scoop size (like some others lol)
Have never once gotten sick here, even while I was going thru cancer treatment and feel very confident that I never will. Really great staff at this location. Meat is always salted just right too.
GZ
George Zeigler
Dec 2, 2025
5.0
The best place eat for nutrition and value.
SS
sacmade
Nov 25, 2025
2.0
This is by far the worst chipotle I’ve ever been to the counters are always dirty the employees are young and incompetent I came in yesterday around 4 pm there was rice all over the counter only 2 employees standing around and they ran out of everything they need new employees and new cook their was rice all over the counter how do u run out of everything and not have fresh food coming out I was completely floored!! Do better!!! The food is always just ok at this location I only come here because it’s close but I dread it they need a makeover fast!!!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Laguna Pavilion?
Chipotle Mexican Grill at Laguna Pavilion is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Elk Grove?
It is located at 7440 Laguna Blvd, Ste 124, Elk Grove, CA 95758, inside the Laguna Pavilion shopping center.
What kind of food does Chipotle Mexican Grill at Laguna Pavilion serve?
They serve customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Does this Chipotle location offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill Laguna Pavilion?
You can order online via their website at https://order.chipotle.com/ or through their mobile app available on the Apple App Store.
Does Chipotle Laguna Pavilion participate in any rewards or loyalty program?
Yes, you can sign up for Chipotle Rewards to earn free food and get exclusive offers.
What nearby places can I visit before or after dining at Chipotle Laguna Pavilion?
Nearby options include Jamba Laguna Pavilion for smoothies, See's Candies for chocolates and desserts, and Mountain Mike's Pizza for American-style pizza.
Are there other dining options close to Chipotle at Laguna Pavilion?
Yes, nearby eateries include Wingstop for chicken wings, Chili's Grill & Bar for Tex-Mex cuisine, and Del Taco for fast Mexican food.
Which nearby places offer services complementary to dining at Chipotle?
Nearby you can find The Alley Boba Tea for drinks and Nails By Tudy 2019 for beauty and spa services, making it convenient to combine errands with your meal.
How can I contact Chipotle Mexican Grill Laguna Pavilion for inquiries or catering?
You can reach them by phone at +1 916-478-2360 or email at ca.0137.lagunapav@chipotle.com for catering and other questions.