Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in El Segundo,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.3
1,113 reviews
5 stars
646
4 stars
290
3 stars
94
2 stars
34
1 star
49
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers praised the delicious and fresh food, particularly the chicken, but some reported issues with undercooked or dry chicken.
Customer Service
Many reviews highlighted friendly and attentive staff, with specific mentions of employees like Francisco and Berta providing excellent service.
Cleanliness Issues
Several customers noted unpleasant odors in the restaurant, indicating a need for improved sanitation and maintenance.
Value for Money
While some customers felt the food was good for the price, others expressed disappointment in the value, citing issues with portion sizes and quality.
- TGTea GrilecDec 31, 20255.0Hrana ukusna, trebali bi modernizirati interijer.
- TTTmax TabletDec 19, 20253.0Good stuff.
- PRPat RDec 13, 20255.0Ooh! What a tasty chicken , the rice was good and the customer service was great ! Going back soon.
- SRSaul RosalesNov 22, 20255.0Delicious fresh food, quiet place to enjoy your meal.
- CGCarlos GarciaNov 18, 20255.0Love to come to this Pollo Loco.. The service its great specially from a light latina lady at the cashier, I don't know if she was the manager but she's always nice and always provide me with Coupons. I come all the way from USC just to eat at this location. Thank you all.
Frequently Asked Questions About El Pollo Loco
What are the regular operating hours of El Pollo Loco in El Segundo?
El Pollo Loco in El Segundo is open Monday through Friday from 9:00 AM to 10:30 PM, and on Saturday and Sunday from 10:00 AM to 9:30 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco in El Segundo provides delivery services for customer convenience.
Can I order food from El Pollo Loco via an app?
Yes, you can order using the El Pollo Loco app available at https://apps.apple.com/us/app/el-pollo-loco-loco-rewards/id1138437108 or online at https://order.elpolloloco.com/menu/n-sepulveda-blvd-mariposa-ave.
What type of cuisine does El Pollo Loco specialize in?
El Pollo Loco specializes in Mexican cuisine, particularly fire-grilled chicken prepared with a special marinade.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Check, Discover, and Visa as payment options.
Is there free Wi-Fi available at El Pollo Loco in El Segundo?
Yes, El Pollo Loco offers free Wi-Fi to its customers.
Are there other dining options near El Pollo Loco in El Segundo?
Yes, nearby dining options include Subway, Bread & Butter café, Hopdoddy Burger Bar, Wikiwiki Hawaiian BBQ, Petit Café, Express Chinese Food, Sizzler steakhouse, Carl's Jr., and In-N-Out Burger.
Where can I find mobile phone stores near El Pollo Loco?
Nearby mobile phone stores include Verizon, Boost Mobile, and the AT&T Store, all within walking distance from El Pollo Loco, making it easy to combine errands or visits.
Are there fitness or wellness centers near El Pollo Loco?
Yes, Anytime Fitness gym and beach massage & day spa are nearby, allowing customers to enjoy fitness or relaxation before or after dining.
Who can I contact for inquiries at El Pollo Loco in El Segundo?
You can contact El Pollo Loco via phone at +1 310-322-0808 or by email at epl3744@eplfranchisee.com.