Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in El Segundo,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.3
1,109 reviews
5 stars
644
4 stars
290
3 stars
93
2 stars
33
1 star
49
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the freshness and taste of the chicken, several reported issues with undercooked or dry chicken, and some experienced food poisoning.
Cleanliness
Numerous reviews highlighted a persistent foul odor in the restaurant, raising concerns about sanitation and cleanliness.
Customer Service
Customer service received mixed reviews; while some staff were noted for being friendly and helpful, others were criticized for poor service and lack of attentiveness.
Value for Money
Some customers felt the prices were reasonable for the quality of food, while others believed the value had declined.
Atmosphere
The restaurant's ambiance was appreciated by some for its outdoor seating and music, but the unpleasant smell detracted from the overall dining experience.
- SRSaul Rosales2 days ago5.0Delicious fresh food, quiet place to enjoy your meal.
- CGCarlos Garcia6 days ago5.0Love to come to this Pollo Loco.. The service its great specially from a light latina lady at the cashier, I don't know if she was the manager but she's always nice and always provide me with Coupons. I come all the way from USC just to eat at this location. Thank you all.
- TRTina RodwilkNov 15, 20255.0Stopped in for a chicken only order to enjoy football. Thank you Rosa R for your kindness today.
- CRCali Roots562Oct 17, 20255.0This place is great! The chicken was very fresh and perfectly seasoned, very friendly customer service. Fast service too overall highly recommended
- EMEvgeniy MoskalenkoOct 17, 20255.0Very good . Delicious chicken and healthy salads
Frequently Asked Questions About El Pollo Loco
What are the regular operating hours of El Pollo Loco in El Segundo?
El Pollo Loco in El Segundo is open Monday through Friday from 9:00 AM to 10:30 PM, and on Saturday and Sunday from 10:00 AM to 9:30 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco in El Segundo provides delivery services for customer convenience.
Can I order food from El Pollo Loco via an app?
Yes, you can order using the El Pollo Loco app available at https://apps.apple.com/us/app/el-pollo-loco-loco-rewards/id1138437108 or online at https://order.elpolloloco.com/menu/n-sepulveda-blvd-mariposa-ave.
What type of cuisine does El Pollo Loco specialize in?
El Pollo Loco specializes in Mexican cuisine, particularly fire-grilled chicken prepared with a special marinade.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Check, Discover, and Visa as payment options.
Is there free Wi-Fi available at El Pollo Loco in El Segundo?
Yes, El Pollo Loco offers free Wi-Fi to its customers.
Are there other dining options near El Pollo Loco in El Segundo?
Yes, nearby dining options include Subway, Bread & Butter café, Hopdoddy Burger Bar, Wikiwiki Hawaiian BBQ, Petit Café, Express Chinese Food, Sizzler steakhouse, Carl's Jr., and In-N-Out Burger.
Where can I find mobile phone stores near El Pollo Loco?
Nearby mobile phone stores include Verizon, Boost Mobile, and the AT&T Store, all within walking distance from El Pollo Loco, making it easy to combine errands or visits.
Are there fitness or wellness centers near El Pollo Loco?
Yes, Anytime Fitness gym and beach massage & day spa are nearby, allowing customers to enjoy fitness or relaxation before or after dining.
Who can I contact for inquiries at El Pollo Loco in El Segundo?
You can contact El Pollo Loco via phone at +1 310-322-0808 or by email at epl3744@eplfranchisee.com.