Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle El Segundo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
1,075 reviews
5 stars
563
4 stars
246
3 stars
115
2 stars
45
1 star
106
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including undercooked rice, stale ingredients, and instances of food poisoning.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times due to understaffing.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and restrooms, contributing to a negative dining experience.
Portion Sizes
Customers frequently complained about small portion sizes relative to the price, with many feeling they received less food than expected.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary significantly.
- EDEduardo DeviaJan 2, 20265.0It was amazing, I am from Australia and I wish we had you guys there. Customer Service was exceptional and the food was so big and espectacular. We will be back.
- CMCarlos MendezDec 28, 20251.0My order was incorrect. I did not receive what I ordered, and the items I received were overly salty and spicy, making them inedible for me. This meal is not what I paid for. incorrect items/order.
- EGEric GutierrezDec 22, 20251.0Afternoon supervisor is rude and food quality is bad. Restaurant needs to go through inspection.
- TMThomas “Tom” MorrisDec 13, 20254.0Has a la vibe! Well lit too.
- LMLogan The MachineNov 5, 20254.0I really like this location and I think it’s a good value. They usually go through the line very quickly and the prices are good. The staff could slow down a little and listen better though. Seems like they don’t understand the word ‘light’. And the Guacamole is too expensive.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in El Segundo?
Chipotle El Segundo is open daily from 10:30 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in El Segundo?
It is located at 307 N Pacific Coast Hwy, El Segundo, CA 90245, next to The Habit.
Does Chipotle El Segundo offer online ordering and delivery?
Yes, Chipotle El Segundo offers in-store pickup and delivery services, and you can order online via their website or app.
What type of cuisine does Chipotle Mexican Grill serve?
Chipotle serves fast-casual Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads.
How does Chipotle ensure the quality of its food?
Chipotle uses responsibly sourced ingredients from humane and sustainable farms with no artificial colors, flavors, or preservatives, following their "Food with Integrity" principles.
Are credit cards accepted at Chipotle El Segundo?
Yes, Chipotle El Segundo accepts credit cards along with other payment options including gift cards.
Is Chipotle El Segundo welcoming to LGBTQ customers?
Yes, this location welcomes LGBTQ customers.
What nearby places can customers visit before or after dining at Chipotle El Segundo?
Customers can visit nearby places such as The Habit Burger Grill located next door for additional dining options, or Walgreens pharmacy for convenience needs.
Is there public transport or landmarks near Chipotle El Segundo to help find the location?
Chipotle is located on N Pacific Coast Hwy next to The Habit Burger Grill, near landmarks like Wells Fargo Bank and USPS, making it easy to find.
What are some other nearby services and businesses around Chipotle El Segundo?
Nearby businesses include T-Mobile for mobile services, Stept Studios for event planning, and several law firms such as wroan law firm and Law Offices of Roberta Fay.