Chipotle El Segundo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple customers reported issues with food quality, including undercooked rice, stale ingredients, and instances of food poisoning.
Service Issues
Customers frequently mentioned poor service, including rude staff, long wait times, and inadequate responses to complaints.
Cleanliness
The restaurant was often described as dirty, with unclean tables and restrooms, contributing to a negative dining experience.
Portion Sizes
Many reviews noted that portion sizes were smaller than expected, leading to dissatisfaction with the value for money.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service at certain locations.
LM
Logan The Machine
Nov 5, 2025
4.0
I really like this location and I think it’s a good value. They usually go through the line very quickly and the prices are good.
The staff could slow down a little and listen better though. Seems like they don’t understand the word ‘light’.
And the Guacamole is too expensive.
CE
Chris Esparza
Nov 4, 2025
5.0
Who ever made my chicken bowl and my sons burrito at 7:40pm today. Thank you!!! Best service ive gotten at Chipotle hands down
MF
Maja F
Oct 13, 2025
3.0
Essen ist nicht besonders gut.
Ist eben eine Fast Food Kette.
RR
Robert
Oct 1, 2025
1.0
Company ordered food from here, every single order had undercooked hard rice , all the food had to be tossed in the trash and I got 0 response from chipotle regarding this matter.
CQ
C Q
Sep 12, 2025
1.0
DO NOT EAT HERE. I got severe food poisoning on Sunday night.
I grabbed a quick bowl (chicken, black beans, salsa, lettuce) around 8:45pm before a 14-hour flight. Biggest mistake ever.
Two hours into the flight, I started vomiting. And it didn't stop. I was stuck in that awful airplane bathroom for TEN HOURS. I lost count after getting sick 8 times. The flight crew had to help me with an oxygen tank and meds. Asking doctor on plane to volunteer for injections. It was the most humiliating and painful experience of my life. I landed with a high fever and was stopped to continue my journey.
I know 100% it was this meal. My husband and friends ate the exact same things I did all day except for this Chipotle stop. They were fine. I was the only one who ate here and I was the only one who got deathly ill.
I'm still recovering. I can't even look at salsa anymore without feeling sick. Not to mention, they were slow in service compared to other Chipotle.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in El Segundo?
Chipotle El Segundo is open daily from 10:30 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in El Segundo?
It is located at 307 N Pacific Coast Hwy, El Segundo, CA 90245, next to The Habit.
Does Chipotle El Segundo offer online ordering and delivery?
Yes, Chipotle El Segundo offers in-store pickup and delivery services, and you can order online via their website or app.
What type of cuisine does Chipotle Mexican Grill serve?
Chipotle serves fast-casual Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads.
How does Chipotle ensure the quality of its food?
Chipotle uses responsibly sourced ingredients from humane and sustainable farms with no artificial colors, flavors, or preservatives, following their "Food with Integrity" principles.
Are credit cards accepted at Chipotle El Segundo?
Yes, Chipotle El Segundo accepts credit cards along with other payment options including gift cards.
Is Chipotle El Segundo welcoming to LGBTQ customers?
Yes, this location welcomes LGBTQ customers.
What nearby places can customers visit before or after dining at Chipotle El Segundo?
Customers can visit nearby places such as The Habit Burger Grill located next door for additional dining options, or Walgreens pharmacy for convenience needs.
Is there public transport or landmarks near Chipotle El Segundo to help find the location?
Chipotle is located on N Pacific Coast Hwy next to The Habit Burger Grill, near landmarks like Wells Fargo Bank and USPS, making it easy to find.
What are some other nearby services and businesses around Chipotle El Segundo?
Nearby businesses include T-Mobile for mobile services, Stept Studios for event planning, and several law firms such as wroan law firm and Law Offices of Roberta Fay.