Customers consistently praised the food for being delicious, fresh, and flavorful, with many highlighting the variety of options available.
Customer Service
While many reviews commended the staff for being friendly and helpful, there were notable complaints about poor service, including long wait times and unacknowledged customers.
Staff Recognition
Several customers expressed appreciation for specific employees, highlighting their hard work and dedication, suggesting that the staff is a key strength of the business.
Order Issues
Some customers reported issues with order accuracy and service efficiency, particularly during busy times, leading to dissatisfaction.
Cleanliness and Ambiance
The restaurant was often described as clean and welcoming, contributing positively to the overall dining experience.
MO
Mist O
1 day ago
2.0
I came in today at around 1:30pm and the lady with the pink makeup that was handling the toppings and dressing was EXTREMELY rude to not only the customers in front of us, but to me and my sister as well. Extremely unprofessional and was rolling her eyes very visibly at the request of the customers in front of us. When she got to us she was yelling at my sister and I , being extremely rude when we’d say which toppings and would respond with “WHAT!” in such a rude tone and yelled at us very rudely to “ speak up” . Overall very rude and taking out her frustration on customers , I understand it’s busy , but there’s no need to be rude to people you’re serving and taking it out on customers, there’s many different ways to speak to people .
MM
Mercy Mercedes
4 days ago
5.0
The people were really nice, food is yummy I got spicy lamb + sweet potato bowl) but we ate outside and it was cold (my pita was cold too :(
MT
Michelle Thomas
6 days ago
3.0
1st time at this location, customer service was rushed & unhelpful. They had no steak, rice was empty, no garlic sauce. Plate was dry and had no ingredients did not look anything as advertised. Cashier was rude, not a great experience.
DZ
Diana Zamora
6 days ago
5.0
I really enjoyed my visit at this CAVA location.
The staff were very welcoming and helpful while placing my order.
Will be returning soon!
Thank you for your service
VP
Vishal Patel
Dec 12, 2025
5.0
Genuinely speaking in times that are just crazy out there the staff at this cava brings it day in and day out. They work really hard to give quality meals to everyone who comes here. There are definitely days where they are understaffed or way to many online orders have come in at once but they always make sure to pump out a quality meal. Nini, mama luz, Erika just to name a few are always there working hard and making sure that service is never in doubt even when the restaurant is crowded or people are upset with wait times. Cava management or corporate genuinely needs to recognize every one at this restaurant because truly they are the backbone of this place. I wish that people could be nicer or less impatient with the staff because it's not their fault that establishment is popular and people love their food. All compliments to the staff please give them a thank you or some love when you stop by because they deserve it. CAVA corporate please find a way to make sure that these guys are taken care of any way you can!!
CAVA is a fast-casual Mediterranean restaurant serving customizable bowls, salads, and pitas with greens and grains.
Where is CAVA located?
CAVA is located at 860 S Pacific Coast Highway, Suite 116, El Segundo, CA 90245, USA.
What are CAVA's regular operating hours?
CAVA is open every day from 10:30 AM to 10:30 PM.
Is CAVA open on major holidays?
CAVA is closed on certain holidays including November 27, 2025 (Thanksgiving), December 24, 2025 (Christmas Eve), and December 25, 2025 (Christmas Day).
What payment methods does CAVA accept?
CAVA accepts American Express, cash, Discover, Mastercard, and Visa.
How can I order food from CAVA online?
You can explore the menu and order ahead at https://order.cava.com/stores.
Does CAVA have a mobile app for ordering?
Yes, CAVA has mobile apps available on both Android and iOS platforms for convenient ordering and loyalty rewards.
What nearby shopping centers can I visit before or after eating at CAVA?
The Point shopping center is nearby, which offers various shoe stores and clothing shops, making it convenient for customers to shop before or after their meal.
Are there any nearby stores that sell athletic or outdoor gear?
Yes, stores such as Nike Well Collective, Cotopaxi, YETI, Athleta, and Allbirds are close by, providing options for sportswear, outdoor gear, and footwear.
What nearby services are available if I need real estate or mortgage assistance?
Nearby you can find real estate agents and mortgage brokers including Scott T. Davis, Grant Norris at CrossCountry Mortgage, The Dillenberg Team, Jacqueline Allen, and others for financial and real estate services.