Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
1,475 reviews
5 stars
694
4 stars
328
3 stars
194
2 stars
90
1 star
169
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Cleanliness
While some customers noted cleanliness in certain areas, others reported dirty restrooms and unkempt dining spaces.
Speed of Service
Several reviews mentioned long wait times for orders, both in-store and at the drive-thru.
Food Quality
Mixed feedback on food quality, with some praising freshness while others complained about stale or cold items.
- RMRuby Matos6 days ago1.0Showed up at 10:45 and they were already closed !!! No one at any window.
- AAafamdrankNov 16, 20251.0they never have frappes, but they still advertise them
- JCJanette CNov 8, 20255.0I love coming to this McDonald's The worker Vanessa is a gem,she always has a smile on her face and the manager Jose is great,They really take care of their customers, Thank You McDonald's
- MBmark bleaNov 7, 20255.0I greatly appreciate the staff and management Brian, Angie and Javier went above and beyond to insure this customers satisfaction. I thank them for being accessible and transparent with my order today.
- AKANdy KimNov 1, 20251.0By far the worst McDonald's I've ever been to, they are all slow and not smart . Need new cooks and staff , Not only were they slow, they forgot my six-piece chicken nuggets and I had to drive all the way back and wait another 20 minutes. These guys are shameless and need to be fired
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in El Monte, CA?
McDonald's in El Monte is open from 5:00 AM to 11:00 PM on most days, with some variation on Tuesday and Thursday when it closes at 8:00 PM.
What are the drive-through hours at this McDonald's location?
The drive-through is generally open from 5:00 AM to 11:00 PM, with extended hours until midnight on Tuesday and Thursday.
Does McDonald's offer delivery services and if so, what are the delivery hours?
Yes, McDonald's offers delivery services including curbside pickup, same day delivery, and no contact delivery, available from 5:00 AM to around 10:30 PM on most days, and extended to 11:30 PM on Thursday and Saturday.
How can I order food from this McDonald's using a mobile app?
You can order using the McDonald's app available on both the Apple App Store and Google Play Store, or via the quick link order URLs provided.
What payment options are accepted at McDonald's El Monte?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there free WiFi available at the McDonald's location on 9960 E Valley Blvd?
Yes, this McDonald's offers free WiFi for its customers.
What nearby places can I visit when dining at McDonald's El Monte?
Nearby places include Eunice Plaza Motel for accommodation, Baldwin Car Wash Co for car cleaning, and Nanjing Duck House for Chinese cuisine if you want to explore different dining options after your meal.
Are there any convenience stores or quick stops near this McDonald's?
Yes, 7-Eleven is nearby for quick convenience shopping and snacks, and Western Union offices are close if you need money transfer services.
What other dining options are available near McDonald's in El Monte?
Nearby dining options include Happy Thai Cuisine for Thai food, Golden Dumpling House, Tacos Los Betos for Mexican fast food, and Bruno's Ice Cream and Cafe for a dessert stop.
Does McDonald's El Monte provide any rewards or special offers?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points and get free food.