Brand Certified
McDonald's
3.9(1499 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
9960 E Valley Blvd, El Monte, CA
91731, United States
Certified by McDonald's • Feb 22, 2026
(626) 350-3375
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.9
1,499 reviews
5 stars
704
4 stars
332
3 stars
197
2 stars
92
1 star
174
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, particularly at the drive-thru, with long wait times and delays in order fulfillment.
Staff Attitude
There were numerous complaints about rude and unprofessional staff behavior, with some customers feeling ignored or mistreated.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail in fulfilling requests.
Cleanliness
While some customers noted cleanliness in certain areas, others reported dirty restrooms and overall unsanitary conditions.
Customer Experience
Despite some positive experiences, many customers expressed frustration with their visits, citing a decline in service quality and management issues.
- SSSummer Summer3 days ago1.0Only filled Half...and don't want to refund.
- ARAdrienne Medina (ROSE)4 days ago4.0Love it!!!
- KLKassandra LFeb 7, 20261.06am drive through worst experience ever burnt steak & eggs, lady at window had major attitude
- AAAshleyJan 21, 20262.0VERY slow drive thru!!
- CSCeaser SigalaJan 21, 20264.0I like the location. I'm not the biggest McDonald's food fan but I do like the area. Staff are friendly.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website