McDonald's

3.7
2632 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11612 E Valley Blvd, El Monte, CA
91732, United States

Hours

Reviews

3.7
2,632 reviews
5 stars
1,182
4 stars
527
3 stars
354
2 stars
173
1 star
396

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Food Temperature

Several reviews mentioned that food was served cold or not at the proper temperature.

Staff Attitude

There were numerous complaints about rude or unhelpful staff, impacting the overall customer experience.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions, particularly in the dining area and restrooms.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service at times, indicating variability in experiences.
  • PP
    Pete Puebla
    1 day ago
    1.0
    Drive thru takes forever at night. They need better staff at night.
  • MH
    MaryL Hernandez
    Dec 28, 2025
    1.0
    The girls here are stuck up and roll their eyes.. sooooo El Monteyyy lol specially the girl w glasses, hair in a bun and ear piercings.. she had no name tag. First and last time here.
  • IU
    ismael uribe
    Dec 23, 2025
    4.0
    I went to this macdonalds yesterday the food was ok the service was like whatever no body was there to help you the restaurant was clean the restroom was decent and then customers service take to long
  • LE
    Luis Estrada
    Dec 21, 2025
    2.0
    I ordered online and it took like 30 minutes. 🙄🙄
  • AC
    Alexis C
    Dec 20, 2025
    1.0
    I’m sorry but slow drive thru .

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 11612 E Valley Blvd, El Monte, CA?

McDonald's is open 24 hours a day, seven days a week at this location.

Does this McDonald's location have a drive-through service?

Yes, there is a drive-through service available 24/7 at this McDonald's.