Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, long wait times, and issues with order accuracy.
Food Temperature
Several reviews mentioned that food was served cold or not at the proper temperature.
Staff Attitude
There were numerous complaints about rude or unhelpful staff, impacting the overall customer experience.
Cleanliness
While some customers noted cleanliness, others reported dirty conditions, particularly in the dining area and restrooms.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service at times, indicating variability in experiences.
PP
Pete Puebla
1 day ago
1.0
Drive thru takes forever at night. They need better staff at night.
MH
MaryL Hernandez
Dec 28, 2025
1.0
The girls here are stuck up and roll their eyes.. sooooo El Monteyyy lol specially the girl w glasses, hair in a bun and ear piercings.. she had no name tag. First and last time here.
IU
ismael uribe
Dec 23, 2025
4.0
I went to this macdonalds yesterday the food was ok the service was like whatever no body was there to help you the restaurant was clean the restroom was decent and then customers service take to long
What are the operating hours of McDonald's at 11612 E Valley Blvd, El Monte, CA?
McDonald's is open 24 hours a day, seven days a week at this location.
Does this McDonald's location have a drive-through service?
Yes, there is a drive-through service available 24/7 at this McDonald's.
What payment methods does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What pickup and delivery options are available at this McDonald's?
Curbside pickup, delivery, same-day delivery, and no-contact delivery services are available.
Can I order McDonald's food from my mobile device?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What services does this McDonald's offer on-site?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can nearby bus service like Los Paisanos Autobuses help customers reach McDonald's?
Customers can use Los Paisanos Autobuses bus station nearby for convenient public transportation to reach McDonald's at 11612 E Valley Blvd.
Are there other fast food options near this McDonald's?
Yes, nearby fast food options include Art's Burgers, WaBa Grill, Curry Time, Original Tommy's, and Sunny Restaurant.
What nearby places of interest can I visit before or after dining at McDonald's?
Nearby you can visit MG Dance Studio, Quinceñera Dance school, and the Korean Divine Light Presbyterian Church for arts, entertainment, and community activities.