Brand Certified
McDonald's
3.7(2643 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
11612 E Valley Blvd, El Monte, CA
91732, United States
Certified by McDonald's • Feb 22, 2026
(626) 579-1047
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.7
2,643 reviews
5 stars
1,188
4 stars
528
3 stars
354
2 stars
173
1 star
400
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
The restaurant was noted for being clean, particularly the play area, although some reviews mentioned dirty tables.
Food Temperature
Multiple reviews indicated that food was often served cold or not at the proper temperature.
Drive-Thru Issues
The drive-thru consistently received negative feedback for slow service and long wait times.
Staff Attitude
Several customers commented on the negative attitude of staff, particularly during busy hours.
- JJJoAnne3 days ago5.0Filet o fish friday is back prefect time for Lent! Ordered on my app and went thru the drive thru. Smooth and easy.. little wait but I know it was busy hours so the 10 mins wait for 6 Filet o fish was okay by me.
- RRR Rivas6 days ago1.0El café frio,pollo mal cosido duro sin sabor a parte esperé 15 minutos y para rematar se lo dieron a la persona de limpieza que estaba limpiando en ese momento y ni las manos se lavo con manos sucias me entregaron mis comida el peor servicio
- CRCF RICE6 days ago1.0The food is okay, but they don’t have WiFi.
- YYYuh_boi_alanツJan 18, 20261.0This one star is for the management. This location is severely short staffed at least on Sundays. I ordered 1 combo only to find out there's only 2 McDonald's workers and have been here for 44 minutes still waiting. Thank you to staff that was here in the morning on January 18th trying their best. Management you need to step it up and hire more people. I never leave reviews but it's been such a bad experience that I'm leaving one.
- CTChun Sang Ma (Tom)Jan 15, 20261.02 lines of drive through, i was in the second line. Waited around 5 minutes after the last car. I said hello for a couple of times but no answer. Uh, if you are going to take some time which i really don’t mind, just let me know. COMMUNICATE. But nooooo, they don’t give a damn and make you wait without saying anything. Customer service was bad. I said no receipt very clear but she still gave me a receipt and she has an attitude. If you don't want to work or don’t like your job then quit your job of giving everyone just wanted a simple fast food breakfast a hard time. Management, read your feedback and reviews. These are not your asset but something that negatively affecting your business and reputation.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 11612 E Valley Blvd, El Monte, CA?
McDonald's is open 24 hours a day, seven days a week at this location.
Does this McDonald's location have a drive-through service?
Yes, there is a drive-through service available 24/7 at this McDonald's.
What payment methods does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What pickup and delivery options are available at this McDonald's?
Curbside pickup, delivery, same-day delivery, and no-contact delivery services are available.
Can I order McDonald's food from my mobile device?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What services does this McDonald's offer on-site?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can nearby bus service like Los Paisanos Autobuses help customers reach McDonald's?
Customers can use Los Paisanos Autobuses bus station nearby for convenient public transportation to reach McDonald's at 11612 E Valley Blvd.
Are there other fast food options near this McDonald's?
Yes, nearby fast food options include Art's Burgers, WaBa Grill, Curry Time, Original Tommy's, and Sunny Restaurant.
What nearby places of interest can I visit before or after dining at McDonald's?
Nearby you can visit MG Dance Studio, Quinceñera Dance school, and the Korean Divine Light Presbyterian Church for arts, entertainment, and community activities.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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