Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in El Monte,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.1
725 reviews
5 stars
383
4 stars
165
3 stars
89
2 stars
34
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive service, although some reported inconsistent experiences.
Food Quality
The quality of food received mixed reviews, with some praising the taste while others reported issues like dry chicken and incorrect orders.
Cleanliness
Several reviews highlighted cleanliness, but there were also complaints about unsanitary conditions in the bathrooms.
Pricing
Customers expressed concerns about rising prices and perceived value, with some feeling that the quality did not match the cost.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
- ESEdna SaldanaOct 9, 20255.0Very Friendly, Great Customer Service. Food is delicious. The Chicken bowl salad has everything.
- MMMarlen MartinezSep 18, 20255.0Stopped by for a double avocado salad. It was really good. No problem getting through the drive thru.
- MVMary VillarrealAug 10, 20254.0Fui a este lugar el pollo esta muy rico bien cocinado y crujiente x fuera lo q deja mucho q desear son los baños tienen mal olor este fue el de peck road en el monte.
- JAJuan AguilarJul 25, 20255.0SUPER EXCELENTE 👌 COMIDA Y SERVICIO
- RMRandy MaldonadoJul 22, 20255.0Everything was great. The people were good actually someone came up and asked if everything was all right. It was perfect. Food was served fast very courteous to the customers. Christina talk to me in the lounge. She was very, very nice and helpful too. Love your food.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in El Monte, CA?
El Pollo Loco is open every day from 10:00 AM to 10:30 PM.
What type of cuisine does El Pollo Loco serve?
El Pollo Loco serves authentic Mexican food, specializing in fire-grilled chicken entrees made from marinated whole chickens.
Does El Pollo Loco offer delivery or catering services?
Yes, El Pollo Loco provides delivery and catering services to its customers.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts payments by check and Visa credit cards.
How can I order food online from El Pollo Loco at this location?
You can order online through El Pollo Loco's official ordering website or via their mobile app available on the App Store.
Where is El Pollo Loco located in El Monte?
El Pollo Loco is located at 4794 Peck Rd, El Monte, CA 91732, USA.
What are some nearby places of interest around El Pollo Loco?
Nearby places include Boost Mobile (mobile phone store), B’Lets Roastery (tea room and cafe), and 76 gas station with convenience store services.
Are there any nearby restaurants to visit before or after dining at El Pollo Loco?
Yes, nearby dining options include Point Dume Chinese Food, Saldañas Mexican Restaurant, and USA Donuts and Croissants coffee shop.
Can customers visit beauty and wellness places near El Pollo Loco?
Yes, customers can visit Pretty Nail Studio, MOI Beauty Spa, and Annie’s Hair Salon, all located nearby for beauty and spa services.
How can nearby transit or services help customers visiting El Pollo Loco?
Nearby services like Sunshine Laundry (which also serves as a train station) and automotive stores like O'Reilly Auto Parts can assist customers with travel and vehicle needs while visiting El Pollo Loco.