El Pollo Loco

Reviews

• WH

  Welcome to the Nash House

  4 days ago
  5.0
  ⭐⭐⭐⭐⭐ 5-Star Review El Pollo Loco is always a great choice! The food is fresh, flavorful, and packed with bold, delicious taste every time. One thing to note is that they do accept EBT, but it’s for in-store purchases only, which is really helpful to know. The staff is friendly, and the overall experience is smooth and easy. If you’re looking for good food with strong flavor and reliable quality, this is definitely the place to go. Highly recommend! 🔥🍗✨
• GH

  Gordon Hebert

  Apr 1, 2026
  5.0
  Great location. They are always on top of it.
• TC

  TOMAS CORNELIO

  Mar 31, 2026
  5.0
  Todo bien
• MP

  Mr Perez

  Mar 23, 2026
  1.0
  I visited this location again and ordered the chicken and bean bowl, and the portion size was disappointing. The bowl felt underfilled and didn’t reflect the value that should come with a standard order. Regardless of any small modifications, customers should still receive a fair and satisfying portion, and that simply wasn’t the case here. It’s important to point out that customer care and customer service are some of the most critical elements in the restaurant and fast food industry. They directly impact whether a customer feels respected, valued, and willing to return. When a business overlooks things like proper portions or basic attentiveness, it sends the message that the customer experience isn’t a priority. There seems to be a lack of effort in creating a positive experience or building loyalty with returning customers. Small improvements—like consistent portions and a stronger focus on customer satisfaction—would go a long way. I’ve given this place more than one chance, but experiences like this make it difficult to keep coming back.
• DN

  Dominique Nash

  Feb 11, 2026
  5.0
  ⭐️⭐️⭐️⭐️⭐️ I had to come leave a review because I was honestly surprised in the best way by El Pollo Loco’s salads. I tried the Bacon Ranch Chicken Salad with double pollo, and wow… it was life-changing. The chicken was perfectly seasoned and flame-grilled (you can really taste that fresh, smoky flavor), the portions were generous, and everything tasted crisp and fresh — not like your typical fast food salad at all. Adding double pollo made it super filling and packed with protein, so it felt like a full, satisfying meal instead of something light that leaves you hungry later. The bacon, ranch, and chicken combo together? Absolute perfection. Flavorful, hearty, and still fresh. It hit that balance of comfort food + healthy choice. Definitely my new go-to when I want something quick but still delicious and nourishing. Highly recommend trying it! 🌿🔥

Frequently Asked Questions About El Pollo Loco