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Brand Certified

Chipotle Mexican Grill

2.8
(206 reviews)
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Business Details

4520 Post St, El Dorado Hills, CA
95762, United States
(916) 235-8549
https://locations.chipotle.com/ca/el-dorado-hills/4520-post-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3395
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About

Mexican Restaurant
Chipotle El Dorado Hills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
4520 Post St, El Dorado Hills, CA
95762, United States

Hours

Reviews

2.8
206 reviews
5 stars
59
4 stars
28
3 stars
13
2 stars
17
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and poor customer service experiences.

Food Quality

Many reviews highlighted inconsistent food quality, including undercooked rice, small portion sizes, and missing ingredients.

Cleanliness

Numerous customers noted that the restaurant was dirty, with unclean tables and food preparation areas.

Management Concerns

Several reviews pointed to poor management practices, including running out of key ingredients and lack of staff training.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and noted good food quality on occasion.
  • JF
    Jared Fitzpatrick
    3 days ago
    1.0
    Giving food like it comes out of their paychecks. Got a burrito that could’ve fit in a water cup just because it had no food in it.
  • KL
    Khiem Lieu
    Feb 18, 2026
    5.0
    Had my first ever Chipotle experience at this location. Very friendly and efficient service. Food was nicely portioned and fresh.
  • HM
    hailey m
    Feb 16, 2026
    1.0
    My boyfriend and I come here pretty often to get a quesadilla. We have noticed that it never seems to be cooked, so as a result we ask them to cook it extra and it never is cooked. Nothing also ever tastes the same.
  • JA
    Jennifer Allen
    Feb 8, 2026
    1.0
    Where's the meat?
  • SS
    Sarah
    Jan 11, 2026
    1.0
    I can’t reach the store to see if I lost something there. I have tried calling over and over again
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Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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