Chipotle Mexican Grill

2.7
195 reviews
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Business Details

4520 Post St, El Dorado Hills, CA
95762, United States
(916) 235-8549
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle El Dorado Hills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
4520 Post St, El Dorado Hills, CA
95762, United States

Hours

Reviews

2.7
195 reviews
5 stars
54
4 stars
27
3 stars
13
2 stars
17
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, unhelpful staff, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, including undercooked rice, small portion sizes, and missing ingredients.

Cleanliness

Numerous customers noted that the restaurant was often dirty, with unclean tables and food preparation areas.

Management Concerns

Several reviews pointed to poor management practices, including running out of key ingredients and lack of staff training.

Mixed Experiences

While some customers had positive experiences with friendly staff and good food, these were overshadowed by the overall negative feedback.
  • EG
    eilya ghulam
    3 days ago
    5.0
    Hannah was very helpful with the new menu items very good service
  • NP
    Neil Ponseti
    Nov 8, 2025
    5.0
    Food and serving sizes were great. Clean and well refilled food and drinks. Kind and courteous service.
  • BV
    Brian Vaughan
    Oct 26, 2025
    1.0
    The order pickup here is the worst process. They don’t put the orders out to grab anymore because I’m assuming people were stealing so they move them behind the counter… but then there’s also no one there to get the order for you. Would take shorter time just waiting in line to order. I ordered a burrito from the app and I finally get to pick it up and I get home and it’s actually a burrito bowl.. how do you mess that up?
  • AB
    Adam Butler
    Oct 18, 2025
    1.0
    I was in a line 8 people deep. There were 5 employees working, but only 1 of them was helping customers. Everyone else just ignored how backed-up it was.
  • AD
    A Deruelle
    Oct 11, 2025
    5.0
    amazing
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in El Dorado Hills serve?

Chipotle Mexican Grill offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 4520 Post St, El Dorado Hills?

The restaurant is open daily from 10:45 AM to 11:00 PM.