Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in El Centro,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.3
1,169 reviews
5 stars
690
4 stars
293
3 stars
104
2 stars
37
1 star
45
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some praising the freshness and taste while others noted dry or tasteless chicken.
Service Issues
Several reviews highlighted poor customer service experiences, including rude staff and issues with order accuracy.
Cleanliness
While some customers appreciated the cleanliness of the restaurant, others mentioned dirty dining areas and unsanitary conditions.
Ordering Process
Many customers expressed frustration with the digital ordering system and lack of personal service at the counter.
Value for Money
Feedback indicated that customers felt food portions were getting smaller while prices were increasing, leading to concerns about value.
- TTTeresaNov 8, 20254.0I am so thankful they opened this El Pollo on our side of town. The good is always good and hot. I love the chicken 3 piece meal of course, but I also love the Chipotle Chicken Quesdillas. They are so good anf hot and you get 3 large pieces. Hnmmm tasty almost close to home cooking when you are on the go . Teresa
- JGJesse GuzmanOct 24, 20255.0For chicken, it is my favorite spot. I wish they open one in my area
- JAJose AguilarOct 19, 20255.0Did I said is,my favorite chicken?
- MQMaria Luisa Moreno QuiñonezOct 10, 20251.0Muy mala me salió una mosca en una tostada y la verdad el servicio muy mal con todo y que les regrese la tostada me dice el señor y? Pues trae una mosca a le regreso el dinero oh va pedir otra cosa pero así muy de malas
- RRrSep 30, 20255.0loco for some pollo
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in El Centro, CA?
El Pollo Loco in El Centro, CA is open daily from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in El Centro, CA?
El Pollo Loco is located at 1403 N Imperial Ave, El Centro, CA 92243, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to customers.
Can I order food from El Pollo Loco using a mobile app?
Yes, you can order from El Pollo Loco using the El Pollo Loco app available on the Apple App Store.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Check, Discover, and Visa as payment methods.
Does El Pollo Loco have catering services?
Yes, catering services are available at El Pollo Loco.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco offers free Wi-Fi to its customers.
What nearby places can help me find El Pollo Loco in El Centro?
Nearby places include Pioneer Affordable Homes, Wells Fargo Home Mortgage, and Western Dental, which you can use as landmarks when locating El Pollo Loco.
Are there any nearby health and medical facilities close to El Pollo Loco?
Yes, nearby health facilities include Valley Pediatric Health, Western Dental, and Dr. Gockes' office, which you might visit before or after dining at El Pollo Loco.
What other dining options are near El Pollo Loco?
Nearby dining options include Shake & Wake, a smoothie and juice bar offering fast food, providing an alternative or complement to your visit at El Pollo Loco.