Wendy's

3.8
1113 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
871 Broadway, El Cajon, CA
92021, United States

Hours

Reviews

3.8
1,113 reviews
5 stars
479
4 stars
262
3 stars
180
2 stars
64
1 star
128

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and helpful, while others are reported as rude or inattentive.

Cleanliness

Multiple customers noted the restaurant's cleanliness issues, with dirty tables and restrooms being a common complaint.

Food Quality

Food quality is inconsistent; while some customers enjoyed their meals, others reported cold or poorly prepared food.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Speed of Service

Service speed varies; some customers experienced long wait times, especially during busy hours.
  • MA
    Melissa Aerni
    Nov 10, 2025
    4.0
    Food is good but service is slow...
  • FA
    Fadi A.
    Nov 2, 2025
    1.0
    The guy who was working at 10:55 at the window was very rude and also he gave us a cold chicken nugget when we came back to replace it he was giving us attitude . The worst part was the spicy chicken sandwich we opened the bag and we figured that the chicken was not cooked perfectly it was disgusting Not recommended will never go back there.
  • AM
    Andrey Montano
    Oct 27, 2025
    5.0
    today october 27 me and my son we went to wendys for breakfast and Leticia took my order, she gave us an excelent customer service, she's always smiling and answering all my questions and the food was warm and tasteful, we will return because of the good customer service and the food.
  • CC
    Cristian
    Oct 19, 2025
    2.0
    This is my first review — I never leave reviews because I don’t really care what I eat or how clean a place is. Everyone says this place is dirty and that the food tastes awful. And I mean, yes, it’s dirty, but the food actually tastes good. Here’s my problem: I asked for the restroom code, and the worker said it whispering. I was like, “What?” He ignored me and kept talking to another customer. I asked again, but I still couldn’t understand him. He was rude. I thought the code was 5555, but it wasn’t, so I couldn’t go to the restroom. The food also took a long time to be ready. I know working is hard and tiring, but why be rude to people? Like I said, I don’t really care what I eat or stuff like that, but even the soda tasted more like water than soda, and the burger fell apart completely. I don’t really mind that — I just care about why that guy was rude and didn’t tell me the restroom code properly.
  • GM
    gabriel metoyer
    Oct 10, 2025
    1.0
    Went to Wendy’s tonight and I was disappointed in my service I ordered 3 large combos and when I asked for sauce they rudely told me they started charging 0.50 cents per small condiment these companies are getting out of control , 3 large combos and I can’t even get a single sauce per meal for free is ridiculous definitely won’t be coming back here charging for sauce is crazy lol.

Frequently Asked Questions About Wendy's

Is El Cajon Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.