Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some staff are friendly and helpful, while others are reported as rude or inattentive.
Cleanliness
Multiple customers noted the restaurant's cleanliness issues, with dirty tables and restrooms being a common complaint.
Food Quality
Food quality is inconsistent; while some customers enjoyed their meals, others reported cold or poorly prepared food.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Speed of Service
Service speed varies; some customers experienced long wait times, especially during busy hours.
MA
Melissa Aerni
Nov 10, 2025
4.0
Food is good but service is slow...
FA
Fadi A.
Nov 2, 2025
1.0
The guy who was working at 10:55 at the window was very rude and also he gave us a cold chicken nugget when we came back to replace it he was giving us attitude .
The worst part was the spicy chicken sandwich we opened the bag and we figured that the chicken was
not cooked perfectly it was disgusting
Not recommended will never go back there.
AM
Andrey Montano
Oct 27, 2025
5.0
today october 27 me and my son we went to wendys for breakfast and Leticia took my order, she gave us an excelent customer service, she's always smiling and answering all my questions and the food was warm and tasteful, we will return because of the good customer service and the food.
CC
Cristian
Oct 19, 2025
2.0
This is my first review — I never leave reviews because I don’t really care what I eat or how clean a place is. Everyone says this place is dirty and that the food tastes awful. And I mean, yes, it’s dirty, but the food actually tastes good.
Here’s my problem: I asked for the restroom code, and the worker said it whispering. I was like, “What?” He ignored me and kept talking to another customer. I asked again, but I still couldn’t understand him. He was rude. I thought the code was 5555, but it wasn’t, so I couldn’t go to the restroom.
The food also took a long time to be ready. I know working is hard and tiring, but why be rude to people? Like I said, I don’t really care what I eat or stuff like that, but even the soda tasted more like water than soda, and the burger fell apart completely.
I don’t really mind that — I just care about why that guy was rude and didn’t tell me the restroom code properly.
GM
gabriel metoyer
Oct 10, 2025
1.0
Went to Wendy’s tonight and I was disappointed in my service I ordered 3 large combos and when I asked for sauce they rudely told me they started charging 0.50 cents per small condiment these companies are getting out of control , 3 large combos and I can’t even get a single sauce per meal for free is ridiculous definitely won’t be coming back here charging for sauce is crazy lol.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in El Cajon, CA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter El Cajon, CA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (619) 447-8222.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does El Cajon Wendy’s serve breakfast?
Yes, this Wendy’s location in El Cajon, CA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's in El Cajon?
The drive-through at Wendy's El Cajon is open daily from 6:30 AM to midnight.
Does Wendy's El Cajon offer breakfast, lunch, and dinner?
Yes, Wendy's El Cajon serves breakfast, lunch, and dinner.
Can I order Wendy's for delivery in El Cajon?
Yes, delivery is available. You can check delivery availability by using the Wendy's app or visiting order.wendys.com and entering your delivery address.
What payment methods are accepted at Wendy's El Cajon?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Wendy's location in El Cajon for questions or feedback?
You can call Wendy's El Cajon directly at (619) 447-8222 or reach the Customer Care team by phone at 888-624-8140 or through their website's contact page.
Where can I find Wendy's menu and nutrition information?
Menu pricing and nutrition info are available on Wendy's website and app. Visit order.wendys.com or the Wendy's app and select the nutrition and allergen links on menu items.
Are there any other fast food restaurants near Wendy's El Cajon?
Yes, nearby fast food options include Subway and Panchos Mexican Grill, perfect for exploring different meals before or after visiting Wendy's.
What convenience stores are located near Wendy's in El Cajon?
Nearby convenience stores like 7-Eleven and gas stations such as 76 and Rocket are close by, useful for quick stops before or after your meal at Wendy's.
Are there entertainment or rental services near Wendy's El Cajon?
Yes, Redbox is nearby offering video and game rentals, a great option for entertainment before or after your visit to Wendy's.
Is there a place to get coffee near Wendy's El Cajon?
Starbucks is located close to Wendy's El Cajon, ideal for grabbing coffee or a snack in addition to your meal at Wendy's.