Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers reported inconsistent food quality, with many mentioning overcooked or poorly prepared items.
Customer Service
Service experiences varied widely, with numerous complaints about rude staff and long wait times.
Value for Money
Many customers appreciated the pricing and value, particularly for fries and shakes, but some felt the portion sizes were misleading.
Cleanliness Issues
Several reviews highlighted concerns about cleanliness, including unsanitary conditions and poor food handling.
Positive Experiences
Despite the negatives, some customers praised friendly staff and enjoyable food, indicating a mix of experiences.
TB
Teresa Brown
Nov 11, 2025
5.0
They were out of a couple items I was looking for went above and beyond to accommodate really made my night
KC
Kierra La chappa
Nov 7, 2025
1.0
food quality isn’t nearly as good as it used to be. ever since they had ai take our order, they constantly mess up the order. and when it messed up our order the workers refused to take back our food because it’s not what it said on the receipt. costumer service was terrible and so was the food.
MM
Megan MD
Nov 7, 2025
4.0
The burgers were good and the chili fries were huge that 3 people shared. Best chicken sandwiches!!! FYI the cheesecake bites are scorching hot and the stuffing falls out of dough and burns....I thought they would be cold and they were hot.
AL
Angelina Leath
Nov 2, 2025
1.0
The cashier was very sweet soft spoken I asked fior my burgers to be well done when I got home both my burger and my husband's burgers were pink and cold we threw them away and my husband just ate the fries and two apple pies I spent close to 25.00 never again
What are the operating hours for Rally's at 1261 East Main Street, El Cajon?
Rally's is open daily from 10:00 AM to 2:00 AM.
Does Rally's offer drive-thru and take-out services?
Yes, Rally's provides both drive-thru and take-out services for customer convenience.
What are some of the specialty items available at Rally's?
Specialties include Famous Seasoned Fries, Big Buford, Baconzilla, and the All American Cheeseburger.
What payment methods are accepted at Rally's in El Cajon?
Rally's accepts American Express, Cash, Check, Mastercard, and Visa as payment options.
What is the dress code for customers visiting Rally's?
The attire at Rally's is casual, making it comfortable for all guests.
Can I order food online for delivery or pick-up from Rally's?
Yes, you can order online through their delivery site or platforms like DoorDash for delivery or takeout.
How does Rally's ensure safety and hygiene during the COVID-19 pandemic?
Rally's has enclosed kitchens, limited personal contact, closed dining rooms, limited patio and walk-up window capacity, and enforces frequent handwashing and glove changes.
What nearby grocery stores can I visit before or after dining at Rally's?
Valley Foods is a nearby grocery store and Mediterranean restaurant located close to Rally's for your convenience.
Are there other dining options near Rally's at 1261 East Main Street?
Yes, nearby dining options include Kabul Kabob House (Afghan cuisine), Ponchos Taco Shop (Mexican), and Papa John's Pizza.
Which nearby services could be useful for customers visiting Rally's?
Nearby services include Valley Foods grocery store, MoneyGram for financial services, and Relax Nails beauty salon.