Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff and long wait times.
Food Consistency
Many reviews mentioned inconsistent food quality, with complaints about cold or stale items and incorrect orders.
Cleanliness Issues
Several customers noted cleanliness problems, particularly in the bathrooms and dining areas.
Friendly Staff
Despite the negative feedback, some customers praised the friendliness of certain staff members and good customer service experiences.
Kiosk Ordering
The shift to kiosk ordering was met with mixed reactions, with some customers feeling it detracted from the traditional service experience.
DP
Duane Preston
Nov 10, 2025
1.0
Understaffed items are usually wrong and there is always a line
BC
Bella Cruze
Nov 5, 2025
5.0
Staffs are friendly, may not be the best food in town I love their coffee. The daily deals on their apps is right on my budget.
GR
Gianni Roberts
Oct 31, 2025
5.0
Food was normal McDonald's food, restaurant was a little dirty especially the bathroom.
NN
nOPE
Oct 12, 2025
1.0
shit. worst mcd ever.
DV
D Vega
Sep 25, 2025
3.0
This is how my extra fries in my happy meal looked upon pick up (no, I didn’t eat any of them) this is how it came. No napkins, either.
Friendly service, clean environment, just poor order fulfillment.