Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional, particularly mentioning the manager Miriam.
Order Accuracy
Many customers reported issues with incomplete or incorrect orders, including missing items and wrong food.
Cleanliness and Maintenance
Several reviews noted that the location was dirty and poorly maintained, with complaints about the overall environment.
Operational Hours
Customers frequently mentioned discrepancies in advertised hours, with the restaurant often closing early or not being open when expected.
Food Quality
Feedback on food quality was mixed, with some customers satisfied while others reported overcooked or unsatisfactory meals.
LM
Louie Mascot
Feb 18, 2026
1.0
Worst customer service at a McDonald's that I have ever seen. On the 2nd morning I went there the manager Miriam was at the window handing out food was making me very uncomfortable by staring at me with that weird look in her eyes like I'm some kind of alien. It felt like she had the whole worries of the world on the head. Not a single word she spoke , no hello no thank you, nothing. She is not fit for a customer service position at all. They gonna lose business like that.
MM
Maula M
Feb 18, 2026
1.0
Miriam the manager she’s very unprofessional and has no customer service experience with either customers she has nasty attitude and while we were sitting and eating she kept on looking at me and my daughter with a nasty look I waited 15 minutes for a ice cream cone and then she finally brings it and I said it took 15 minutes for a ice cream cone she gave the worst attitude ever she was like there is nothing we can do about it when we are busy.
MD
Major Dumpus
Feb 17, 2026
1.0
The food was made not to satisfaction, and the manager was not giving a warm environment to this McDonalds. Miriam was her name, they need to fire her.
LH
Luciyna Holk
Feb 17, 2026
1.0
Miriam Medina is a very unprofessional for a store manager I have witnessed her being very mean to her employees and she was rude to me when I ordered a L fries and I asked for a fresh fries she had said that they cannot give me fresh one she needs to be fired her service sucks this is the second time I been to this McDonald’s and these 2 times I been there I saw her behavior is very uncomfortable!
AG
Armando Galvan
Feb 2, 2026
5.0
Is my prefered place to eat when on the road, and this one is a nice pkace to eat.
What are the regular dining hours at McDonald's on Jamacha Rd, El Cajon?
The McDonald's located at 2646 Jamacha Rd, El Cajon is open daily from 6:00 AM to 11:00 PM.
When is the drive-through open at this McDonald's location?
The drive-thru is open every day from 4:00 AM until 1:00 AM the next day.
Can I order delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:45 PM. You can order online through their delivery URL or McDonald's app.
What services does this McDonald's location offer for ordering and pickup?
They offer curbside pickup, delivery including same-day and no-contact options, and drive-thru services.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I earn rewards or special offers at this McDonald's?
You can join MyMcDonald's Rewards to earn points for free food and access mobile offers via their app or website.
What are some nearby places to visit before or after dining at McDonald's?
Nearby places include San Diego Children's Dentistry for dental care, Eva Nails and Pressure Cutz for beauty services, and Barona Speedway for motorsport events.
Are there other dining options near McDonald's on Jamacha Rd?
Yes, nearby restaurants include Hilberto's Mexican Food, Dolci Cafe Italiano, Panda Express, Rubio's, Tappi's Cafe, and Round Table Pizza offering a variety of cuisines.
What banking and financial services are available near McDonald's?
Nearby financial services include Chase Bank and ATM, Edward Jones, Coinstar, and Western Union money transfer services.
Is there a fitness or wellness center close to this McDonald's?
Yes, Anytime Fitness gym and E Med Spa beauty salon and spa are located nearby for fitness and wellness needs.
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