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McDonald's

3.4
(801 reviews)

Business Details

2646 Jamacha Rd, El Cajon, CA
92019, United States
(619) 670-3171
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2646 Jamacha Rd, El Cajon, CA
92019, United States

Hours

Reviews

3.4
801 reviews
5 stars
287
4 stars
159
3 stars
114
2 stars
50
1 star
191

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional, particularly mentioning the manager Miriam.

Order Accuracy

Many customers reported issues with incomplete or incorrect orders, including missing items and wrong food.

Cleanliness and Maintenance

Several reviews noted that the location was dirty and poorly maintained, with complaints about the overall environment.

Operational Hours

Customers frequently mentioned discrepancies in advertised hours, with the restaurant often closing early or not being open when expected.

Food Quality

Feedback on food quality was mixed, with some customers satisfied while others reported overcooked or unsatisfactory meals.
  • LM
    Louie Mascot
    Feb 18, 2026
    1.0
    Worst customer service at a McDonald's that I have ever seen. On the 2nd morning I went there the manager Miriam was at the window handing out food was making me very uncomfortable by staring at me with that weird look in her eyes like I'm some kind of alien. It felt like she had the whole worries of the world on the head. Not a single word she spoke , no hello no thank you, nothing. She is not fit for a customer service position at all. They gonna lose business like that.
  • MM
    Maula M
    Feb 18, 2026
    1.0
    Miriam the manager she’s very unprofessional and has no customer service experience with either customers she has nasty attitude and while we were sitting and eating she kept on looking at me and my daughter with a nasty look I waited 15 minutes for a ice cream cone and then she finally brings it and I said it took 15 minutes for a ice cream cone she gave the worst attitude ever she was like there is nothing we can do about it when we are busy.
  • MD
    Major Dumpus
    Feb 17, 2026
    1.0
    The food was made not to satisfaction, and the manager was not giving a warm environment to this McDonalds. Miriam was her name, they need to fire her.
  • LH
    Luciyna Holk
    Feb 17, 2026
    1.0
    Miriam Medina is a very unprofessional for a store manager I have witnessed her being very mean to her employees and she was rude to me when I ordered a L fries and I asked for a fresh fries she had said that they cannot give me fresh one she needs to be fired her service sucks this is the second time I been to this McDonald’s and these 2 times I been there I saw her behavior is very uncomfortable!
  • AG
    Armando Galvan
    Feb 2, 2026
    5.0
    Is my prefered place to eat when on the road, and this one is a nice pkace to eat.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's on Jamacha Rd, El Cajon?

The McDonald's located at 2646 Jamacha Rd, El Cajon is open daily from 6:00 AM to 11:00 PM.

When is the drive-through open at this McDonald's location?

The drive-thru is open every day from 4:00 AM until 1:00 AM the next day.

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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