McDonald's

3.4
786 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2646 Jamacha Rd, El Cajon, CA
92019, United States

Hours

Reviews

3.4
786 reviews
5 stars
282
4 stars
157
3 stars
113
2 stars
50
1 star
184

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incomplete orders, and long wait times.

Food Freshness

There were numerous complaints about food quality, including cold, stale, or incorrect orders.

Operational Hours

Many customers noted discrepancies between posted hours and actual operating times, often finding the location closed when it should be open.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and noted that food was sometimes fresh and well-prepared.
  • MM
    Moi Murillo
    Nov 15, 2025
    1.0
    Checked my food. Fries were over cooked, burnt and very oily. Went inside to swap for fresh fries and they gave me the exact same style of fries, over cooked, burnt and extra oily. If you see the fries coming out that way, change the oil for the fries, it's old and burnt. I don't know if she was the manager but she rolled her eyes when I called her out on the fries and gave me attitude, while I was very polite about the whole situation. Going to McDonald's and get fries you'd expect the golden crisp fries 🍟, fries are McDonald's bread and butter. The manager should check her stations instead of taking pictures on Snapchat at the front counter. Was our go to spot but I guess whoever took over needs to check there workers and managers. Got me refund for the food. Never going back to this location. Horrible!!!
  • AB
    Adrianne Blanas
    Oct 23, 2025
    5.0
    Clean store, friendly workers and good food.
  • JJ
    Joshua
    Sep 23, 2025
    1.0
    Came through the drive thru at 10:45pm. There was one car ahead of us that ended up leaving, turns out the employees in the store were ignoring the drive thru, store says it’s open until 1:00am.
  • MC
    Mary Ann Cham
    Sep 20, 2025
    1.0
    Got home with order and cheese burger was missing....spent 29$. Very disappointed.
  • SG
    SABA AAL GHANI
    Sep 8, 2025
    5.0
    When I didn't cook at home I go there love it ,quit, you can order with out rush, and set and eat your meal .

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's on Jamacha Rd, El Cajon?

The McDonald's located at 2646 Jamacha Rd, El Cajon is open daily from 6:00 AM to 11:00 PM.

When is the drive-through open at this McDonald's location?

The drive-thru is open every day from 4:00 AM until 1:00 AM the next day.