McDonald's

3.6
1718 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
281 N 2nd St, El Cajon, CA
92021, United States

Hours

Reviews

3.6
1,718 reviews
5 stars
684
4 stars
350
3 stars
289
2 stars
118
1 star
277

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including missing items and incorrect modifications.

Customer Service

Feedback highlighted a mix of experiences, with some praising individual employees for their service while many others criticized the overall staff attitude and professionalism.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in restrooms and dining areas, indicating a need for better maintenance.

Speed of Service

Customers experienced long wait times, especially for drive-thru and curbside orders, with some noting that the service was often slow and inefficient.

Food Quality

Mixed reviews on food quality, with some customers enjoying fresh meals while others received cold or poorly prepared food.
  • MB
    Matthew*Malachi Bates
    Dec 24, 2025
    1.0
    First time when we got there they got a fools wrong mess up our order 😭
  • SC
    Shawn Mc carrell
    Dec 21, 2025
    1.0
    This has to be the worst McDonald’s in San Diego. I could ask for a muffin to be toasted and it will be burnt every time their excuses they have no control over the toaster. I’ve had to return items numerous times because they continuously burn the muffin. I don’t understand what’s so hard about toasting a muffin That is usually uncooked. Their service is horrible.
  • MB
    Mauricio Barillas
    Dec 8, 2025
    5.0
    Service is very professional
  • AG
    Aj Galang
    Nov 30, 2025
    5.0
    kiosk worked like a charm!
  • JM
    Jose A. “Killerhuman” Martinez
    Nov 21, 2025
    4.0
    Ricas hamburguesas y desayunos !. El único inconveniente es que los baños estan cerrados, necesitas pedir en la registradora que los habrán ya que los mantienen cerrados por seguridad e higiene.

Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location in El Cajon?

This McDonald's in El Cajon is open for regular dining from 6:00 AM to 9:00 PM every day of the week.

What times is the drive-thru open at McDonald's on 281 N 2nd St?

The drive-thru at this location operates daily from 5:00 AM until midnight (12:00 AM).