Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including rude staff and incorrect orders.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted.
Cleanliness
The restaurant was often described as dirty, with unclean tables and restrooms.
Speed of Service
Customers experienced long wait times, especially for drive-thru and curbside orders.
Positive Employee Interactions
Some employees received praise for their friendly and professional service, creating a positive experience for certain customers.
MP
Maddie Protine
6 days ago
5.0
I don’t know who it was that you guys have running food to drive up orders right now but he was delightful. It’s a nice change to see someone come out smiling and happy to be where they are. He was a super sweet happy guy with short dark hair. Thank you for hiring someone that knows how to smile. I love it!
RS
Rayner Shawka
Feb 25, 2026
1.0
I went in the drive-through on my electric scooter, cause I’m not gonna leave it outside. I don’t want anybody to steal it and they would not serve me because I’m not in a car.
KB
Kassondra Byrom
Feb 24, 2026
1.0
Hope you're not using your app here. If you get the manager she will take the code from the app at the counter, then refuse to honor the selected app code. I've had other attendants have no problem with ringing up orders I've used with the app. Just when the manager is there. If McDonald's is promoting deals on the app, & you both take the code then refuse to honor it, then why are you under the McDonald's name? When the app says that your location accepts the promotions offered on the McDonald's app.
DG
D. Gilman
Feb 13, 2026
1.0
When i asked if everything was in the bag, it wasn't a trick question. Of course I found out the answer that they shorted me 2 items when I was already on the other side of town.
AM
Ayad Mdrid
Jan 21, 2026
1.0
Very bad service
The man who works at the second window he was very rude and very!!!!