Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,709 reviews
5 stars
680
4 stars
349
3 stars
288
2 stars
118
1 star
274
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, including missing items and wrong modifications.
Customer Service
Feedback highlighted a mix of experiences, with some praising individual employees for their service while others criticized rudeness and poor management.
Cleanliness
Many reviews mentioned unsanitary conditions, particularly in restrooms and dining areas, contributing to a negative dining experience.
Speed of Service
Customers experienced long wait times, especially for drive-thru and curbside orders, with some noting that service was prompt on occasion.
Food Quality
While some customers enjoyed the food, others complained about cold or poorly prepared items, indicating inconsistency in food quality.
- JMJose A. “Killerhuman” Martinez3 days ago4.0Ricas hamburguesas y desayunos !. El único inconveniente es que los baños estan cerrados, necesitas pedir en la registradora que los habrán ya que los mantienen cerrados por seguridad e higiene.
- WNWilliam NorthOct 20, 20251.0Paid $15 for two Big Macs and spent the night vomiting with diarrhea and severe abdominal cramps.
- FAFadi A.Oct 18, 20251.0I ordered just egg and cheese and they added sausage i was very clear and they repeated the order twice.
- CRChristopher RussellOct 13, 20251.0Made me pull forward from drive thru to wait for fries I hate this because always a problem and today no exception. The wait was way longer than fries took to cook get home and they forgot the chocolate milk. Seriously get it together
- BDBEAR'S DENOct 10, 20251.0Rude manager poor customer service, how many times do you have customers give compliments to your employees. Exactly not often I step to the side to point out an employee to give a compliment to the manager in regards to how great his service is whenever I come in there. But instead I was racially profiled and disrespected by the manager around 11:15 a.m. today October 10th. I'm a large African-American man and it was clear that the general manager was profiling me because of my appearance. When I was merely trying to give an employee a compliment on his service and how well he seemed to enjoy his job on a regular basis. But instead Hispanic manager in charge of the store was rude confrontational and profiled me. Pretty sure this will be the last time I come to this McDonald's they never cover the front and they always make you feel like you're there bothering them. This is a direct reflection of leadership and I'm pretty sure this is a franchise location it's ran like one. It's always dirty it's never clean and you never feel welcome that's why the lobby is always so empty.
Frequently Asked Questions About McDonald's
What are the regular dining hours for this McDonald's location in El Cajon?
This McDonald's in El Cajon is open for regular dining from 6:00 AM to 9:00 PM every day of the week.
What times is the drive-thru open at McDonald's on 281 N 2nd St?
The drive-thru at this location operates daily from 5:00 AM until midnight (12:00 AM).
Does McDonald's in El Cajon offer delivery services?
Yes, delivery is available daily from 6:00 AM to 11:30 PM, and they offer same-day and no-contact delivery options.
How can I order McDonald's food online or via an app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services are provided at the McDonald's on 281 N 2nd St?
The services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Are there any nearby fast food options besides McDonald's?
Yes, nearby fast food alternatives include Arby's, Taco Bell, and Subway, which are all within close proximity to McDonald's on 281 N 2nd St.
What nearby places can I visit before or after eating at McDonald's in El Cajon?
Customers can visit places like Downtown Cafe Main St El Cajon Ca for a cozy cafe experience, Walgreens for pharmacy and convenience needs, or Golden Corral for a buffet-style meal nearby.
How can nearby services like Moneytree or Wells Fargo Bank be useful when visiting McDonald's El Cajon?
When visiting McDonald's, customers can conveniently access financial services like Moneytree and Wells Fargo Bank nearby for any banking or loan needs.
Is free WiFi available at this McDonald's, and can it benefit customers planning nearby activities?
Yes, free WiFi is available, which can help customers plan visits to nearby places such as Redbox for rentals or Town And Country Village Shopping Center for shopping during their visit.