McDonald's

3.3
1142 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13574 Camino Canada, El Cajon, CA
92021, United States

Hours

Reviews

3.3
1,142 reviews
5 stars
393
4 stars
213
3 stars
186
2 stars
93
1 star
257

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, both in the drive-thru and inside the restaurant.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others reported rude or unhelpful interactions.

Food Quality

While some customers enjoyed the food, others noted a decline in quality and value for money.

Play Area

The indoor play area was appreciated by families, providing a positive experience for children.
  • DD
    draconis27
    1 day ago
    1.0
    Ordered through the app because it showed it would be open till midnight. Got there at 1050. Nobody answered the speaker. Pull up the window. A worker is right next to the window. Mopping and purposely not looking at me. I knock in the window wave. Nothing I do so l see an old sign that shows they close at 11. I still have a few minutes but they refuse to acknowledge me. They don't cancel my order. Why wouldn't they have corporate change their hours in the app? Why wouldn't they at least apologize to me instead of pretending I am not there and pretending they never got my order?
  • RJ
    Roger García, Jr.
    Nov 17, 2025
    3.0
    Place has a weird atmosphere, it looks poorly taken care of, always messy.
  • EP
    Erika Price
    Nov 13, 2025
    4.0
    This McDonald's is one that serves everything hot and perfect when ordered. I've never had a returned order from here. Everything is just like the pictures. And they are quick with it
  • TH
    Tracy Harris
    Nov 11, 2025
    2.0
    Service and food quality not up to other Mc Donald's
  • DD
    Diana Demidova
    Oct 9, 2025
    2.0
    Food was good but they took very long to serve and no one was at the register for most of the time

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 13574 Camino Canada, El Cajon, CA?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM.