McDonald's

3.3
1151 reviews
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Business Details

13574 Camino Canada, El Cajon, CA
92021, United States
(619) 390-6571
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13574 Camino Canada, El Cajon, CA
92021, United States

Hours

Reviews

3.3
1,151 reviews
5 stars
395
4 stars
213
3 stars
188
2 stars
93
1 star
262

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, both in-store and at the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

Several customers noted that the restaurant was often dirty and poorly maintained.

Customer Service

Feedback indicated a lack of friendly service, with some employees being described as rude or unhelpful.

Food Quality

While some customers enjoyed the food, others criticized it for being inconsistent, with complaints about undercooked items.
  • EG
    Ernest Dew (Dewnit Music Group)
    Dec 30, 2025
    1.0
    Drive thru young lady is rude. She didn’t even give me any napkins or condiments. Definitely not a go to spot. She had make up all over my cup from touching her face. They need to work on their customer service.
  • JP
    Jeanette Pacheco
    Dec 27, 2025
    1.0
    Long waiting lines. No ketchups offered or given in our orders. Who wouldn’t want Ketchup for a McDonald’s mea. Waiting 40 minutes and not being able to enjoy your meal for the lack of Ketchups, and on top of the no straws. Guess no one would refrain for going to this McDonald, but just want to mention how incompetent is. Maybe they’re short staffed, who knows. Not blaming the few employees. Blaming the greedy of the owners in no hiring more employees
  • DG
    David Garcia
    Dec 25, 2025
    1.0
    Take my money but not make my order?
  • RH
    Ricardo Hernandez
    Dec 18, 2025
    3.0
    As we were driving up, there was several police officers arriving tesponding to a possible fire, turned out to be a transient causing a disturbance.
  • DD
    draconis27
    Nov 23, 2025
    1.0
    Ordered through the app because it showed it would be open till midnight. Got there at 1050. Nobody answered the speaker. Pull up the window. A worker is right next to the window. Mopping and purposely not looking at me. I knock in the window wave. Nothing I do so l see an old sign that shows they close at 11. I still have a few minutes but they refuse to acknowledge me. They don't cancel my order. Why wouldn't they have corporate change their hours in the app? Why wouldn't they at least apologize to me instead of pretending I am not there and pretending they never got my order? Followup: the response I get is. Nothing. I got an email saying it's independently owned. No apology. No attempt at making things right. Told it will be forwarded and nothing. They literally do no care that they did wrong.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 13574 Camino Canada, El Cajon, CA?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM.