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Luna Grill Rancho San Diego

4.6
(868 reviews)

Business Details

2963 Jamacha Road, El Cajon, CA
92019, United States
(619) 797-4000
https://locations.lunagrill.com/luna-grill-e09db7a47093

About

Mediterranean RestaurantCatererRestaurant
Local Mediterranean Kitchen

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Luna Grill Rancho San Diego
2963 Jamacha Road, El Cajon, CA
92019, United States

Hours

Reviews

4.6
868 reviews
5 stars
683
4 stars
101
3 stars
39
2 stars
17
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Chris, Marcos, and America, received high praise for their friendliness, attentiveness, and professionalism, contributing to a welcoming atmosphere.

Food Quality

Customers consistently enjoyed the fresh and delicious food, with many highlighting specific dishes like the chicken plates and salads.

Cleanliness

The restaurant is noted for its cleanliness, including well-maintained bathrooms and dining areas.

Value for Money

While many found the food to be of good quality, some customers felt that the prices were a bit high for the portion sizes.
  • JG
    Jorge Garcia
    Feb 22, 2026
    5.0
    My family and I have been there several times, and the service has consistently exceeded our expectations. Marcus is always incredibly attentive and makes every visit a great experience. The food is very tasty and feels very fresh.
  • AC
    Adrian Santa Cruz
    Feb 12, 2026
    5.0
    Luna Grill in Rancho San Diego absolutely knocked it out of the park. From the moment we walked in, everything felt welcoming, clean, and well-organized. The food was fresh, flavorful, and came out quickly — you can really taste the quality in every bite. What truly made the experience stand out, though, was Bianca. She was super awesome and professional from start to finish. Friendly, attentive, and genuinely positive — she made sure everything was perfect and checked in at just the right times without being intrusive. That kind of customer service makes a huge difference.
  • EL
    Erika Leano
    Feb 12, 2026
    4.0
    I placed an order online and unfortunately my order was far from correct. I was very upset at the time, but I then decided to send Luna Grill an email regarding what happened. A few days later, I got an email back from Annette, who is the guest relations manager. At first, I thought it was going to be an automated email, but Annette actually took the time to fix the problem and compensated me in the best way possible. I've always received great service from any Luna Grill location that I come across, but this was going above and beyond and more than I could ask for. Thank you Annette!
  • RM
    Rawan Masari
    Feb 7, 2026
    1.0
    Worst customer service ever. I ordered from the girl at the register named Liberty V and asked a simple question about whether the chicken is seasoned or marinated because I’m sick and on a strict health-related diet. Instead of answering like a competent employee she mocked my question to her coworkers saying, “What season is the chicken,” and start laughing!! I’m not sure if she’s so dump that she couldn’t understand a simple question as that. Her behavior was rude, unprofessional, and felt racist, especially since my mom speaks with an accent. No one deserves to be made fun of like that. She should not be working customer service if this is how she treats people. Management needs to address this. I will never return to this location, and neither will my friends or family.
  • FM
    Felipe Mendoza
    Feb 5, 2026
    2.0
    This is our second time trying this place. First time our food took forever to come out, it was two gyros and side salads. The salads were not good, dressing was weirdly sweet and was just lettuce. The gyros were good enough to think maybe we just ordered the wrong thing. I’m a big advocate of you gotta try it at least twice before making an opinion, so we tried it again. This time our orders were two bowls. They were mixed up with the order in front of us and they had a big mix up issue. I would feel bad for them if I wasn’t feeling bad for us. Wrong sauce, wrong toppings, crunchy rice. Would not recommend this place for anyone.

Frequently Asked Questions About Luna Grill Rancho San Diego

Does Luna Grill Rancho San Diego, San Diego offer delivery?

Luna Grill Rancho San Diego, San Diego delivers! We offer delivery in through our Club Luna Rewards App or through our website at https://order.lunagrill.com/. We also partner with DoorDash, UberEats, Postmates, GrubHub, and Favor Delivery (Texas only). Please note that orders from our third-party delivery partners will not be credited towards your Club Luna Rewards account. We know how important it is to have the option of great food delivery in today’s unique and fast-paced society. That’s why we’ve partnered with a variety of takeout and delivery services to ensure you can have fresh Mediterranean cuisine delivered to your doorstep regardless of your favorite go-to delivery service. We recommend ordering through our Club Luna Rewards app, so you get prompt Mediterranean food delivered to your doorstep AND earn points towards rewards and free Luna Grill!

Do you allow dogs at Luna Grill Rancho San Diego, San Diego?

We love our furry friends at Luna Grill Rancho San Diego, San Diego! All Luna Grill locations with patios are dog-friendly. Enjoy the cool California breeze in our outdoor seating with your pup! You can enjoy a light snack, like our hummus with pita, or a filling entree, like our chicken kabob plate, while your furry friend enjoys the new sights and smells. It’s sure to become a favorite family spot.

Brand Certified Facts from Luna Grill Rancho San Diego

This information is certified by Luna Grill Rancho San Diego and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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