Jamba

4.2
262 reviews

About

Juice Shop
Jamba Juice Company is a global healthy lifestyle brand that inspires and simplifies healthful living through freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements. Jamba blends are made with premium ingredients free of artificial flavors and preservatives so guests can feel their best and blend the most into life. Jamba Juice has more than 900 locations worldwide.

Location

Jamba
417 Pkwy Plaza, El Cajon, CA
92020, United States

Hours

Reviews

4.2
258 reviews
5 stars
161
4 stars
44
3 stars
19
2 stars
11
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rude interactions and poor management.

Product Availability

Frequent complaints about missing ingredients and unavailable menu items, leading to customer dissatisfaction.

Speed of Service

Customers noted slow service and long wait times, often exacerbated by understaffing.

Cleanliness

Concerns raised about cleanliness and maintenance of the store, including unwashed equipment and unsanitary conditions.

Quality of Drinks

While some customers enjoyed their drinks, others reported poor taste and quality, particularly when items were not fresh.
  • EC
    Elizabeth Carr
    Sep 28, 2025
    3.0
    Been going to this Jamba Juice for many years as it's 1 of my favorite stores, but recently moved to a rural area so I only get to stop by occasionally when I'm visiting family. So September 2025 was the 1st time I'd been by since 2024. It's Pumpkin Smash season after all so I wanted to get my favorite smoothie while I was in town. My lactose intolerance is so severe that I can't risk getting anything with milk in it because diary literally makes me blackout from a migraine, & I'm not exaggerating when I say that either. Anyways I asked for a Plantbased Pumpkin Smash only to be told they didn't have 1 of the ingredients. I 4get if it was the ice cream or the milk, but 1 of them they didn't have in their plant based version. So I was in town again a couple weeks later for Jury Duty & stopped by to see if they had the ingredients in yet. Except this time they told me that not only did they not have the ingredients in, but they also weren't ever going to be able to get the ingredients for the Plantbased Pumpkin Smash because of an issue with their computer system preventing them from being able to make the order for it. Which is odd to me because they can get the ingredients for all their other recipes & their seasonal 1s, but not this 1 single ingredient? How can an ordering system work like that? Anyways my oldie, but goodie go-to smoothie the Vanilla Blue Sky has also been removed from the menu. I asked the employees about it & they said it's no longer served, because they don't do the Spirulina anymore. Which is disappointing, but again they still couldn't make it without the Spirulina for me because of a lack of ingredients. So I've been going to the other smoothie shop in the mall where they can do plant based drinks for me without issue
  • DD
    dagorider88
    Aug 4, 2025
    1.0
    I came in today to order a large Razzmatazz Only to find out it was $10 before tax! The black girl behind the counter, saw my white skin. You can bet I didn’t get a smile or greeting when I came in. Definitely didn’t wanna Overpay after that experience lol Give somebody my money that already hates me! And way overpriced I was shocked! Hopefully everybody boycott this location and they go out of business. If I’m gonna overpay, you would think I could at least get some decent customer service.. I will never be back. The cashiers probably glad.. quite the sad world we are living in
  • TV
    Tony Vazquez
    Jun 30, 2025
    2.0
    Never answer the phone always take so long to receive my order
  • ER
    Eriberto Ramirez
    Sep 3, 2022
    5.0
    Great place. Fast service. Good smoothies.

Frequently Asked Questions About Jamba

What type of products does Jamba offer at Parkway Plaza Mall?

Jamba offers freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements made with premium ingredients free of artificial flavors and preservatives.

What are the opening hours for Jamba at Parkway Plaza Mall?

Jamba is open every day from 8:30 AM to 7:00 PM.