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Dunkin' Zero
Brand Certified

Dunkin'

3.8
(897 reviews)

Business Details

350 Fletcher Pkwy, El Cajon, CA
92020, United States
(619) 766-2012
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve El Cajon, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
350 Fletcher Pkwy, El Cajon, CA
92020, United States

Hours

Reviews

3.8
897 reviews
5 stars
458
4 stars
158
3 stars
87
2 stars
63
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes.

Customer Service

Mixed reviews on staff behavior; some praised friendly service while others reported rudeness and lack of training.

Product Quality

Inconsistent quality of food and drinks, with complaints about stale donuts and poorly made beverages.

Staffing Issues

Many reviews highlighted a need for more staff to improve service efficiency and customer experience.

Cleanliness

Some customers noted that the location was clean, but others mentioned issues with food freshness and product availability.
  • BA
    Belinda Abrigo
    6 days ago
    1.0
    Bad bad bad walked here from a dealership down the the road waited in line for 15 minutes and nobody helped the people in line Had to walk out.I was late for an appointment very bad service
  • JM
    jason micozzi
    Feb 22, 2026
    5.0
    Better than Starbucks
  • LL
    Lee Lemm
    Feb 21, 2026
    1.0
    Went at 8am. Donut tasted like it was made 2 days ago. Mind as well go to 711. $7 for 1 stale donut and some donut holes. Definitely won't be back.
  • JB
    Jacey Burks
    Jan 31, 2026
    1.0
    WORST dunkin everrrr. Drive thru should NOT take 25 minutes!!
  • EE
    E. Kay Ellis
    Jan 25, 2026
    2.0
    I told them I wanted to redeem my points and they still charged me for the order. I don’t know if they were just dumb but I was explaining to them that you charged me instead of redeeming my points and they still didn’t understand. I really liked this location but not after this….really disappointed

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in El Cajon, CA?

Dunkin' El Cajon is open Monday through Friday from 4:30 AM to 9:00 PM, and on weekends from 5:00 AM to 9:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' in El Cajon offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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