Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve El Cajon, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and lack of respect.
Speed of Service
Many customers expressed frustration with slow service, particularly in the drive-thru, leading to long wait times.
Product Quality
There are complaints about inconsistent drink quality and stale or cold donuts, though some customers still enjoy the food.
Order Accuracy
Numerous reviews mention issues with incorrect orders and missing items, indicating a need for better order management.
Cleanliness and Atmosphere
While some customers appreciate the cleanliness and organization, others noted a lack of welcoming atmosphere and unfriendly staff.
SA
Shams Ahmed
Nov 13, 2025
1.0
Monica and eric or erik were so bad
They treated me so bad eric kept yelling at me while am ordering and monica treated me very bad
Very bad customer service
JS
Jeff S
Nov 11, 2025
5.0
I came here to enjoy a donut on Veterans Day. Lots of great selections fresh donuts decent price restaurant is very clean. Parking can be kind of tight, but they have a drive-through.
SO
Shane OMeara
Nov 6, 2025
1.0
I've been here twice while working on a project nearby. The first time I was in the store I stood there for about 3-4 minutes before being greeted or asked if I could be helped and I was the only one in line! The second time I was in the store I ordered two donuts and a midnight hot coffee. When I received my coffee I asked the lady if it was the midnight, she replied no it isn't. I mentioned that I had ordered midnight and the guy taking my order had even repeated the order back to me. She then said, well that's not what he entered...she stood there and looked at me quietly like to say oh well this is what you get. Needless to say I will not be returning to this store or recommending.
YH
Yazen Hamoode
Nov 3, 2025
2.0
The freaking drive thru is not a drive thru..
You drive.. stay there for an hour.. than you go thru.
I’m sick of being late to work because 4-5 cars in front of me means 45mins to an hour wait.
Idk why it’s so slow tbh and I’m switching breakfast places because I’m tired of the drive thru not being priority as well as whenever you confront the employees about the wait time they say “ we don’t care if you are late to work maybe time manage correctly next time “ made me super furious and annoyed I couldn’t imagine at a customer service facility you don’t get treated with respect.
KL
KRISTINA LYONS
Oct 28, 2025
4.0
I made a mobile and picked up at the drive thru. Service at any Dunkin Ive been to has been hit or miss with cheerful greeting and accurate orders
What are the operating hours for Dunkin' in El Cajon, CA?
Dunkin' El Cajon is open Monday through Friday from 4:30 AM to 9:00 PM, and on weekends from 5:00 AM to 9:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' in El Cajon offers both delivery and curbside pickup services.
What are some of the holiday drinks available at Dunkin'?
Dunkin' features holiday drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android, enabling a quick grab and go experience.
Does Dunkin' El Cajon have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.
What types of meals are served at Dunkin' El Cajon?
Dunkin' serves breakfast, lunch, and brunch items including espresso, coffee, donuts, and breakfast sandwiches.
Is Dunkin' El Cajon family-friendly and does it have free Wi-Fi?
Yes, Dunkin' welcomes families and offers free Wi-Fi for customers.
Where is Dunkin' located in El Cajon?
Dunkin' is located at 350 Fletcher Pkwy, El Cajon, CA 92020, USA.
What nearby schools could families visit when going to Dunkin'?
Joan Mcqueen Middle School is nearby, making Dunkin' a convenient stop for families in the area.
Which banks are close to Dunkin' El Cajon that I can visit before or after getting coffee?
Near Dunkin', you will find Citibank, Mission Federal Credit Union, and U.S. Bank, offering convenient options for banking needs.
Are there any places to shop or get services close to Dunkin' in El Cajon?
Yes, nearby places include Spirit Halloween costume store, Align Hair Studio beauty salon, and CCC Cabinets Countertops Closets building supply store among others.