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Brand Certified

Chipotle Mexican Grill

4.0
(557 reviews)

Business Details

225 Jamacha Rd, El Cajon, CA
92019, United States
(619) 938-2391

About

Mexican Restaurant
Chipotle El Cajon East is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
225 Jamacha Rd, El Cajon, CA
92019, United States

Hours

Reviews

4.0
557 reviews
5 stars
308
4 stars
105
3 stars
53
2 stars
22
1 star
69

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues like cold food, excessive saltiness, and small portions.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and untrained employees.

Cleanliness

Numerous customers noted that the restaurant was often dirty, with unclean tables and food preparation areas.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service at times, indicating that experiences can vary.
  • EE
    Emilliano
    Feb 19, 2026
    5.0
    The best
  • KS
    Kimalea Sagaro
    Feb 1, 2026
    5.0
    I go between this store on my way home & the downtown location when I'm home. I 🩵 them both. Always very clean, servers are always ☺, upbeat & polite. The food is always great....thanxs, Chipotle
  • BS
    Bon Salazar
    Jan 15, 2026
    2.0
    Food was cold, tasted like it had been sitting unde heat lamps for a while Meat was dry.
  • KH
    Kiara Harris
    Dec 24, 2025
    1.0
    Bowl order. Was extremely SALTY! The rice, meat, and guacamole were all SALTY! The server literally scraped the bottom of the pan and grabbed food straight off the dirty grill. I didn’t pay for SCRAPS! I paid for food and received crap. Couldn’t even eat my food entirely because they ruined it. DO BETTER CHIPOTLE. Quesadillas order. I visited Chipotle today and had a very disappointing experience. I placed my order at 2:40 PM but didn’t receive my food until around 3:15 PM. After waiting in my car for an unusually long time, I decided to go inside to check on my order. To my surprise, I found the staff scraping the bottom of the pan, which suggested they were not adequately prepared for the volume of customers. This is particularly frustrating to see from a reputed restaurant like Chipotle. When I finally got my food, it was excessively salty. I noticed the employee making my order mess up on several details, and I had to step in to correct her while I waited. Additionally, they were out of several key ingredients that I would expect Chipotle to have readily available. Overall, my food was cold and did not match my order, leaving me very dissatisfied with my experience. I would like a refund or at least a free order to make up for this.
  • PP
    Pixelpac0225
    Dec 10, 2025
    5.0
    Gave a very complicated order and in quick fashion was able to receive 10 out of 10 food would highly recommend this place to anyone looking for some quick and cheap food

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in El Cajon East?

Chipotle Mexican Grill El Cajon East is open daily from 10:00 AM to 10:00 PM.

Does Chipotle Mexican Grill El Cajon East offer pickup and delivery services?

Yes, they offer both in-store pickup and delivery services.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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